Experts Reviews · Company report
Salon Azure & Spa Knoxville logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%80+19.4Value 14%100+14.1Replies to reviews 7%66+4.7Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Salon Azure & Spa Knoxville

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 689 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Azure & Spa Knoxville is better than 88% of beauty salons.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 80% of beauty salons.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Azure & Spa Knoxville is better than 86% of beauty salons.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Azure & Spa Knoxville is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Azure & Spa Knoxville is better than 66% of beauty salons.B
66

Reviews for your job

Customers hired Salon Azure & Spa Knoxville for 8 kinds of job.

Salon Azure & Spa Knoxville for hairstyling

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Jobs reviewedHow many Google reviews are tagged with this job.184
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 41

All 184 Google reviews tagged “Hairstyling” · showing 20

JLocal Guide · 112 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

This was my first time at this salon and I can’t say enough good things about this salon. Maria was amazing she was very detailed, listened to all my concerns and gave me the haircut I have been searching for in numerous salons around Knox. I would recommend her to anyone. As well as this salon everyone was super…

Paid $40–60Hairstyling
SherylLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I’m consistently pleased with Maria’s haircuts and styling. I have short hair, and it’s rare for someone to get the back perfectly even - but Maria always does! She’s an expert IMO. She’s also friendly, compassionate, and listens well. She makes sure you’re totally satisfied with your cut before leaving her chair, and I always am.

HaircutHairstyling
TedLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Ebony is the greatest stylist in Knoxville. She is charming and does a great job. If she seems cranky, it’s because of all the cranky customers she gets! 😘

Paid $60–80HaircutHairstyling
Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thanks for an awesome color and good conversation! Great match to my natural color, could only tell I had roots because of my gray hair!

Paid $120–140HaircutHairstyling
Cindy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great haircut for my granddaughter - she loves how her hair feels, which makes her feel good!

Paid $60–80HaircutHairstyling
Becky1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Fantastic service from Sabra - as always! Great service from Margaret!

Paid $180–200HaircutHairstylingService not listed
LauraLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Ciarra and Maria were fantastic. I could not have asked for a better cut and color. The salon itself is welcoming and the staff are all friendly.

Customer photo from Laura's reviewCustomer photo from Laura's review
Paid $200+HairstylingBalayage
RachelLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Every time I go to this salon, I always have a wonderful experience. The front desk ladies are always are so friendly and kind. Every single stylist that I’ve seen always does a wonderful job. Amy, Maria, Sydney, Madeline; those ladies rock. 10/10 would recommend Salon Azure!

Paid $80–100Skin treatmentsHaircutHairstyling
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rachel did a great job with my color and styling. The entire experience was very enjoyable!

Paid $100–120Hairstyling
Allison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I literally love Rachel DOWN ❤️ she does such amazing vivids, beautiful and neat calicos as well as very neat color blocking. She does amazing with my thick, long hair type and such a bubbly person to be around. Always checking on clients, and always super attentive and actually listens to what I want and explains…

Paid $180–200HairstylingService not listed
Gilda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Sydney is so sweet and gives a fabulous haircut 💇‍♀️ First hairdresser in a long time to actually deliver exactly what I want! So glad that I found her!

Paid $40–60BlowdryHaircutHairstyling
Atticus4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alexa was very very sweet!! She made me feel so comfortable, and worked with me on a hair care plan! She recommended some amazing products and tools. I couldn’t have been happier with how my hair came out. Thank you so so much lovely!! ☺️🩷 —Kaydee

Paid $120–140HaircutHairstyling
Cheriya5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Always professional and does a great job caring for the health of the hair

Paid $80–100HaircutHairstyling
Elizabeth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely Devine. They were so attentive and listened to everything I said. They have a return customer in me.

Paid $140–160HaircutHairstylingService not listed
Sophia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Windlyn exceeded my expectations! My hair turned out AMAZING!! She was super sweet, easy to talk to, very knowledgeable, and delivered phenomenal results. I’ll definitely be coming back to see her!

Paid $140–160HairstylingBalayage
JeremyLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely amazing staff, top notch service, great atmosphere..

Paid $60–80Skin treatmentsPermsHaircut
Bowman19055 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Kenzie has been doing my hair for at least 10 years. I love her. She’s professional, kind, talented, and I trust her with my hair. She is an asset to Salon Azure.

HaircutHairstyling
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have been going to Ebony for years now and I love her !!! She is always in a great mood. I leave there laughing and loving my hair. Thanks Salon Azure for great service

Paid $80–100HaircutHairstyling
ChonleedonyaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

My favorite salon in Knoxville and I’ve been to many! After scouting salons when I moved here 13 years ago, having one bad experience after another, I finally found a place that takes great care of my hair! Ebony has been my stylist for over a year now and my hair is so healthy because of her expertise! I have…

Customer photo from Chonleedonya's reviewCustomer photo from Chonleedonya's review
Hair coloringHair highlightingKeratin treatments
Kaitlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Absolutely love Emma! just booked with her for the second time She’s amazing!! 1000% recommend if you want someone to truly listen to your wants and needs for your next hair cut.

Paid $40–60HaircutHairstyling

Show more hairstyling reviews (164 more) →

Price

$86+6% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut205$30–$79
Hairstyling184$30–$76
Hair coloring64$119–$214
Blowdry15—
Blowouts15$41–$76
Balayage14$151–$371
Skin treatments11$88–$153
Hair highlighting10$128–$246

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