Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Salon Leau and Le Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%64+15.5Value 14%95+13.4Replies to reviews 7%91+6.4Craft & service penalty95−0.5Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Salon Leau and Le Spa

Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #41Position by Experts Score among all companies we track in this category. of 57 wedding hair stylists · 4.8★ from 445 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Salon Leau and Le Spa is better than 79% of wedding hair stylists.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Salon Leau and Le Spa is better than 64% of wedding hair stylists.B
64
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Salon Leau and Le Spa is better than 95% of wedding hair stylists.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Salon Leau and Le Spa is better than 95% of wedding hair stylists.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Salon Leau and Le Spa is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Salon Leau and Le Spa is better than 91% of wedding hair stylists.A
91

Reviews for your job

Customers hired Salon Leau and Le Spa for 8 kinds of job.

Salon Leau and Le Spa for body waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Body waxing”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4

All 6 Google reviews tagged “Body waxing”

Lana11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Fouziya is the most talented stylist in the world! I along with many other of her loyal clients, followed Fouziya to this salon from Salon Roi. She is talented beyond belief. She is my go to everything. Hair cuts, hair color, highlights, a relaxing treatment called magic sleek, as well as permanent makeup. My…

Paid $200+PermsBody waxingHair straightening
Emilee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Yesterday's visit was a bit of a disappointment. I usually have three services. Traffic posed a late arrival, so canceled and I was charged. The second for coloring was met without a problem, but the third for cut and blow dry was not scheduled and provided a delay for myself and a problem for Mickey. After four…

Paid $200+HairstylingHair coloringBlowouts+ Quality
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Outstanding job by Mikey and Natia. In DC on work orders and came here because of the great reviews. Blowouts seem to be a hit or miss when you have extensions and ask for beachy waves. Not only was my blowout perfect, but Mikey was meticulous with styling and perfecting the curls. And the wax job by Natia- quick and painless. Brazilian was done in 10 min.

Paid $100–120HairstylingBlowoutsBody waxing
Lianne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been coming to Salon L’eau for years. The service and atmosphere are exceptional. Kate Dinia is my stylist and has been for over a decade. She is beyond talented and is always up to date on products and trends. She’s also incredibly kind and professional. I always look forward to seeing her!

BalayageBody waxingHair coloring+ Punctuality+ Cleanliness+ Quality
Blanca9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $200+Body waxingHaircut
Nikki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Body waxingCurly hairHair coloring+ Punctuality+ Cleanliness+ Quality

Price

$146+26% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut124$45–$91
Hairstyling98$58–$136
Hair coloring76$214–$426
Hair highlighting30$214–$426
Blowouts29$50–$97
Blowdry24—
Pedicure16—
Curly hair13—

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