How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%94+22.8Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORESame Day Appliance Repair
Quincy, MA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 455 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Same Day Appliance Repair for 8 kinds of job.
Same Day Appliance Repair for refrigerator/freezer repair
Clear ✕All 94 Google reviews tagged “Refrigerator/freezer repair” · showing 60
Wayne is amazing. A couple weeks ago he fixed our refrigerator and today he fixed our garbage disposal. Knowledgable, friendly, professional and worked quickly. Thank you!
Mike came and diagnosed the issue quickly. He returned a week later when the parts came in and was professional and communicative. Highly recommend Mike and Same Day Service.
This company is exceptional. Jeff showed up the same day to address our broken freezer- that had defrosted overnight and ruined everything inside. I was leaving for a trip the next day and they got me in ASAP on a Friday afternoon. We had several follow-up visits once the various parts came in and Jeff was just…
Wayne is top notch. He is thoroughly knowledgeable about the appliances I need help with and the ones I’m interested in acquiring. I’m quite grateful for the expertise and service.
This is the 2nd time I've used Same Day Appliance Repair and both times my technician has been Wayne. Wayne is fantastic. Friendly, very knowledgeable about the issues that I was having and completed the work timely fashion and left my refrigerator looking like new. This company means what the say, same day is what…
Serviceman, Jeff, was great! Knowledgeable, experienced , efficient and friendly.
Our serviceman was friendly, explained everything and tried multiple options to fix our broken down fridge.
Called on Monday, they came out on Tuesday, ordered a part while here and fixed by Thursday morning. Worked out great!
True to their name they came out within 2 hrs of me calling them. The technician was great and got things working. Amazing service!
Excellent workmanship Technicians were very professional Availability unsurpassed
Excellent service!
Prompt and efficient. Diagnosed the problem quickly, had the appropriate part in the truck and installed it. Tristan was very courteous and nice. I’m very impressed with Same Day Appliance Service and will definitely use them again. Price was good too.
I believe this may have been the best service and repair job we've ever had on our home. Actually, there is NO question it was the BEST. We contacted SDAR late afternoon on Thursday 7/9 and were texted someone from the company would be in touch with us on 7/10. I believe it was 'Nina' who contacted us that a…
Refrigerator stopped cooling during our latest heat wave. They came out on 4 July, which I was very surprised about. He was able to diagnose it. Unfortunately he couldn’t fix it that day because the pot had to be ordered in the refrigerator had to be completely defrosted. They came Back three days later with the…
Excellent service. The technician, Jeff, was polite and very knowledgeable. He repaired my refrigerator and saved me the expense of buying a new one. Have used this service several times and will continue to use them again.
Kevan was superb! He tested possible reasons for the problem and recommended a course of action, clearly communicating his thinking. We are impressed and will request him for all other work on our appliances.
Friendly professional on time service at a reasonable price
Fast response time to visit and assess/repair. 3rd time we have used them for either washer/dryer or refrigerator. Knowledgeable and would definitely recommend.
The service person was great, but in researching the price I was given the average cost is half to 1/3 less than what I was charged. I would like this to review with someone.
Jeff was so great! He arrived within hours of us calling for service and worked quickly and efficiently to fix our fridge. He took the time to explain the issue, present a few options, and help us think through the best repair plan. Really appreciate it!
Tristan was great! Very helpful at solving our freezer drain issue, explaining maintenance, and checking out the entire unit.
Always prompt and professional. I have used them for many years, and would not consider calling anyone else.
Always professional and personable. I wish other techs knew their business as well as Mike. He’s rare. Also a good guy
We have used Same Day Service for more than two decades as our consistent go-to (and recommend-to) for appliance repair. The service has always been excellent, with good education and advice about when to fix and when to replace, and reasonable pricing. The service contracts when we've had them have been good value.…
Communication was excellent and service was quick and professional. Person even explained how I could fix it myself if the problem occurred again to save some money. Very pleased.
Service was fantastic and Nelson and Juliary are both true assetsto your company! Very professional - problem diagnosed, parts ordered/delivered soon, and fixed quickly!
Awesome service as always!
I needed routine maintenance and an ice maker repair on my Sub Zero refrigerator. I contacted Same Day Appliance Repair, as I had used them in the past. A highly qualified technician arrived on the same day as my call. He performed the work skilfully, cleanly and cheerfully. Even though he needed to order a part,…
Excellent service
Same Day Service is an excellent provider. We wouldn’t consider any other organization to service our appliances
Our quite old refrigerator was not cooling properly. Tristan, the repairman, was patient and thorough in explaining the two issues involved - one of which he knew could be successfully addressed, and the other which was far less certain, given what the potential problem involved and the age of the refrigerator.…
The technicians who came to troubleshoot and repair or very professional, informative and explain the whole process. I would recommend same day appliance and repair. it's nice to have my refrigerator back
Tech was knowledgeable about our SubZero 650, diagnosed the issues, and fixed them in short order. Couldn't be more confident about using SDAR again.
I’ve used these guys three times now. Each time I’ve had a different repair person but they have all been friendly, polite and, knowledgeable. The service is quick, parts are quoted and ordered immediately and communication is excellent. I will continue to use them, but hoping I don’t have to.
I am very very pleased with both the service and all my interactions. They were prompt, helpful, good at communicating and so trustworthy I left the door unlocked for several visits. Wonderful to have a service you can trust to respond and to do a good job
Alex made no money and that's why I'm writing this review. Alex has been fixing appliances for me, my friends and my family for several years. Our refrigerator and freezer stopped cooling two days ago and I called Alex. After determining our Whirlpool refrigerator was 20 1/2 years old, and repairs could be $900…
Called and had a tech there within 2hrs, Kevin has over 20yrs of experience. Diagnosis the problem just from experience. Ordered the parts and 4 days later kevin came back and knocked it out. Very professional and super informative about the process. Kevin deserves a raise in my book would 100% use them and will…
Don was on time, personable, pleasant, and efficient. He cleaned my subzero effortlessly and in no time. Same Day Service is quite the service!
A+ service - we used used Same Day Appliance repair several times and very pleased with service and quality of repair. Nelson is a true asset to your company!!
My technician Kevan was very helpful & knowledgable
Definitely a five star experience, as usual. Same day Appliance Service has helped me several times with several different appliances – dishwasher, disposal, freezer, ice cube maker, etc., etc. They never fail to impress. The technicians are excellent – capable, polite and professional.
The technician Wayne came promptly and then diagnosed and corrected our Miele refrigerator problem expertly. I particular appreciated that someone answers the phone and arranges for service right away, with email confirmation.
I didn't get same day service but it was worth waiting a day longer. The technician was knowledgeable, thorough and personable. He was careful while he did the work and cleaned up before he left.
They did come out the sane day I called to evaluate the issue with my fridge. They had to order the part and I paid a little extra to get the part expedited (that fee was reasonable in my opinion) they came back a few days later but unfortunately they were sent the wrong part. The technician figured out a quick…
Responded on same day as their name suggests and repaired the refrigerator as soon as the part was available. Professional, polite service.
We have been using these guys for years. They are very responsive, and the work done is excellent. We always have the same technician, Don. He is keeping our 30 year old Sub Zero humming. I would highly recommend these folks
Polite, friendly service person( Nelson). He listened to what was happening in fridge. Thought it could be a drain problem. He found out quickly and had it all fixed up just as quick. Explained everything as well.
Great service, and really nice guy that fixed our fridge
Consistantly great service. Mike quickly diaganosed the problems with my sub zero and FP dishes and witching days got the parts and repaired both. Professional and brilliant. Thank you.
Nelson is fantastic!!
Same Day Service — The absolute BEST company! Kevan fixed our Viking Range and Fridge!! Very professional, a well run company with fantastic employees! You don’t see this too often in service companies! Kudos
Outstanding service. From the same day response of Mike to evaluate the issue and order the parts to Kevan’s efficient install of the parts all work was accomplished within a week of our call. Everything was running tip top.
They it very easy and knew ahead of time what repair was. Repaired on the first appointment.
The technician arrived within the expected window, was very professional and capable.He tackled the issue quickly and cleaned up as he went along.
Kevan was a superb technician with a great personality. The job was complicated and he stayed late on a Friday night, making sure the job was complete.
Great service. They did a great job assessing what was wrong with our refrigerator and fixing it in a timely manner.
Excellent service. Knowledgeable technicians. Efficient turnaround of parts ant installation
Same day service has never let us down. They are expensive but their customer service, response times and communication makes it all worth it. They know what they’re doing and they are very honest with the fix/cost. I would highly recommend them to anyone in need of fast and reliable service. Our rep Brian is “The Man”!!!!!!!!!!
I’ve been using Same Day Service for many years. As always, a technician showed up just a few hours after I called requesting service. He needed a part for my dishwasher which he ordered and 2 days later returned to fix the problem. Every person I’ve dealt with at the company is friendly and the technicians are…
Refrig broke and being an older one everyone told me it was prob the compressor and just get a new frig. The technician Tristan that came to the house ( the day I called)was just great Knowledgeable , really ready to figure out the problem which he did after checking lots of different avenues. And it wasn’t the…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 94 | $132–$440 |
| Stove, cooktop & oven repair | 51 | $126–$427 |
| Dishwasher repair | 45 | $114–$390 |
| Dryer repair | 36 | $183–$365 |
| Washing machine repair | 32 | $126–$371 |
| Microwave repair | 2 | $114–$334 |
| Oven repair | 2 | $139–$427 |
| Stove & cooktop repair | 2 | $126–$429 |
