Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate San Gabriel Memory Care 4.5 out of 5 based on 33 reviews, with the owner responding to 64 percent of them. Customers frequently highlight the facility's cleanliness, friendly staff, and varied resident activities, describing the environment as welcoming and secure. However, two one-star reviews criticize staff conduct, alleging that employees are inattentive to residents and focus on personal interactions instead of performing their duties correctly.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and satisfaction; weakest: momentum.
Bar = this company · dark tick = category median.
33 Google reviews we collected
Phrases our text analysis found in 25 written reviews
How often each topic comes up in the written reviews
We read 25 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The facility is very clean and the staff is very friendly and kind.”
“This is a very good facility to bring your loved ones , the staff are kind and detail oriented!”
“Highly recommend for your loved ones.”
“Kori and her stuff quickly communicate any issues or changes in my MIL’s behavior.”
praise complaint · found by our text analysis, Google review wording unchanged.
My mom has been a resident here for about a year and a half now. The facility is very clean and the staff is very friendly and kind. The activities are planned very well to keep the residents engaged.
Have been with them for 6yrs. Great place small environment for residents more personable. Staff and families become friends.
what I love about San Gabriel is that it’s a small facility family owned business, great clean workplace, trained and very helpful staff to care for your loved ones:) 🥰
The facility is great, clean and looks like a hotel. The staff is also amazing and very caring about the residents. Highly recommend for your loved ones.
My mother-in-law has been at San Gabriel for about a year. She loves it there and is getting great care in a secure environment. The aides are all amazing, but Tina goes above and beyond. It's very obvious that she loves all of the residents. She treats each with kindness and respect.... along with a little…
Always clean. Tina Garcia is an A+ aid. I can always count on her to take care of the residents when she’s working. Meals are almost always great. Other aids doing a good job are Olivia, Stephanie, Emily, and Lily. Most of the hired aids are good. Wish they could be there around the clock.
4.5 ★★★★★ 33 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
My mom has been a resident here for about a year and a half now. The facility is very clean and the staff is very friendly and kind. The activities are planned very well to keep the residents engaged.
It's an amazing place with a warm comfortable environment and amazing staff!!
Have been with them for 6yrs. Great place small environment for residents more personable. Staff and families become friends.
what I love about San Gabriel is that it’s a small facility family owned business, great clean workplace, trained and very helpful staff to care for your loved ones:) 🥰
The facility is great, clean and looks like a hotel. The staff is also amazing and very caring about the residents. Highly recommend for your loved ones.
Thank you for allowing us to care for your loved one, it was a great honor. We love to care for our residents and have them as a part of our family.
My mother-in-law has been at San Gabriel for about a year. She loves it there and is getting great care in a secure environment. The aides are all amazing, but Tina goes above and beyond. It's very obvious that she loves all of the residents. She treats each with kindness and respect.... along with a little humor and sassiness, which my MIL loves! Kori and her stuff quickly communicate any issues or changes in my MIL’s behavior. We greatly appreciate the care and love San Gabriel provides.
Cathy, thank you so much for sharing your experience. Our family is honored that you chose San Gabriel. We're grateful for you AND for our awesome team members!
The best memory care around!!! With the sweetest staff!
Always clean. Tina Garcia is an A+ aid. I can always count on her to take care of the residents when she’s working. Meals are almost always great. Other aids doing a good job are Olivia, Stephanie, Emily, and Lily. Most of the hired aids are good. Wish they could be there around the clock.
Thank you, Sarah! Our amazing team is what makes this such a special place to live and work.
Very clean, easy going, and active with all residents.
Thank you so much, Emily!
This place is a Great home away from home for your loved ones. The care and just how compassionate everyone is to the residents. I will definitely recommend this place.
Thank you, Shermiya! It means the world to us that you notice the compassion of our amazing staff.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
