Experts Reviews · Company report
Sanctuary Esthetics & Tattoo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Sanctuary Esthetics & Tattoo

Phoenixville, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 wellness services · 5.0★ from 425 Google reviews

Report card

Percentile vs other wellness services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sanctuary Esthetics & Tattoo is better than 97% of wellness services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sanctuary Esthetics & Tattoo is better than 97% of wellness services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sanctuary Esthetics & Tattoo is better than 100% of wellness services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sanctuary Esthetics & Tattoo is better than 100% of wellness services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sanctuary Esthetics & Tattoo is better than 100% of wellness services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sanctuary Esthetics & Tattoo is better than 46% of wellness services.C
46

Reviews for your job

Customers hired Sanctuary Esthetics & Tattoo for 8 kinds of job.

Sanctuary Esthetics & Tattoo for facial

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Facial”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Facial”

Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m seriously obsessed with Sanctuary. I see Mandy for my piercings, Ashley for facials/brow waxes/lash lifts, and Erica for my lip flip. I truly can’t recommend them enough. Mandy always knows exactly what will look good and has helped me create the perfect ear stack that fits with the piercings I already have.…

Great priceEyebrowsSkin treatmentsLash perming
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My experience with Amanda was amazing she's such a caring gentle person and is very knowledgeable on procedures and products.

Great priceLash permingFacial
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Always a pleasure at sanctuary, from esthetics to tattoo, always clear communicators, a professionally run establishment, no drama ever. Truly one of Phoenixville’s precious gems. The services are top knotch and the rooms are clean, cozy and beautiful.

Eyebrow tintingEyebrowsFacial
Sarah10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Mandy did a fabulous job and has a very positive energy. Sanctuary has a very comfortable and inviting atmosphere. I plan to use their services again.

Facial
CoraLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had an appointment with Lindsey for a refresh after getting my eyebrows done there 2 years ago and all I can say is WOW! I absolutely love my eyebrows. She did a great job. Sanctuary is such a clean and friendly environment, I always look forward to coming back! I will never go anywhere else!

Eyebrow tattooingEyebrow tintingEyebrows
LexiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been coming to see Mandy for the past year and change now, she’s great! I originally only came in to prep for my wedding, but continued to come as I always leave feeling amazing! Highly recommend treating yourself! 🥰 A self-care favorite! Salon is in a good location, is always clean, and everyone I’ve met has…

DermaplaningFacialSkin treatments
Barbara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mandy is very professional, caring and attentive. Her experience is evident and she always provides the best individual plan to ensure a great experience.

Facial
Courtney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love going to Sanctuary. They really do it all! I’ve gotten facials, lash and eyebrow treatments, as well as tattoos and have always had a great experience! Would definitely recommend!

EyebrowsEyelash enhancementsFacial
Sarah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've gone to both Koye and Mandi for different services and they're both amazing! The atmosphere at both locations is so serene and beautiful. They are very knowledgable and always give the best customer service. At the point, I won't go anywhere else! :)

DermaplaningEyebrowsFacial
MonicaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’ve been visiting Sanctuary for a number of years. The environment is very clean and welcoming. The staff are meticulous and professional. I have referred a number of people to both Lindsay and Koye for their cosmetic tattoo and esthetic needs. I am a fan for life.

Eyebrow tintingEyebrowsFacial
Valerie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

You will not be disappointed going to Sanctuary Esthetics! I went through Koyes acne boot camp and it was worth every penny. She has a lot of knowledge in skin care and does a fabulous job waxing my eyebrows. I look forward to seeing her every other month for a facial. Lindsey micro bladed my eyebrows and she did my…

EyebrowsFacialMicroblading
ChelseyLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Sanctuary is a little slice of heaven in Phoenixville. The locations are cozy, welcoming, and chic. Everyone is incredibly friendly. Mandy is the sweetest person and tailored my facial specially for my skin. Lindsay, the owner, is so personable and incredibly talented with cosmetic tattooing as well as fine line…

EyebrowsFacialPermanent eyeliner
Alicia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Facial

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 44%Overpriced 0%Not sure 6%

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