Experts Reviews · Company report
Sanctuary Esthetics & Tattoo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%46+3.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Sanctuary Esthetics & Tattoo

Phoenixville, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 101 wellness services · 5.0★ from 425 Google reviews

Report card

Percentile vs other wellness services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sanctuary Esthetics & Tattoo is better than 97% of wellness services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sanctuary Esthetics & Tattoo is better than 97% of wellness services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sanctuary Esthetics & Tattoo is better than 100% of wellness services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sanctuary Esthetics & Tattoo is better than 100% of wellness services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sanctuary Esthetics & Tattoo is better than 100% of wellness services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sanctuary Esthetics & Tattoo is better than 46% of wellness services.C
46

Reviews for your job

Customers hired Sanctuary Esthetics & Tattoo for 8 kinds of job.

Sanctuary Esthetics & Tattoo for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.19
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 96/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 19 Google reviews tagged “Skin treatments”

Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I’m seriously obsessed with Sanctuary. I see Mandy for my piercings, Ashley for facials/brow waxes/lash lifts, and Erica for my lip flip. I truly can’t recommend them enough. Mandy always knows exactly what will look good and has helped me create the perfect ear stack that fits with the piercings I already have.…

Great priceEyebrowsSkin treatmentsLash perming
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Facial with Amanda was wonderful! Atmosphere was so relaxing. Amanda explained what products she was using, how they'd help my skin. She was very attentive to my needs and I left feeling refreshed and looking forward to my next appointment!

Skin treatments
Colleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Wish I could give 10 stars! I am amazed every time I visit the Sanctuary. The serenity you feel once you cross the threshold into the space is intoxicating. The aesthetic throughout the rooms is so welcoming & Lindsay’s attention to detail in both her space as well as her art goes above & beyond. I’m thrilled to…

Skin treatments
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Always a pleasure at sanctuary, from esthetics to tattoo, always clear communicators, a professionally run establishment, no drama ever. Truly one of Phoenixville’s precious gems. The services are top knotch and the rooms are clean, cozy and beautiful.

Eyebrow tintingEyebrowsFacial
Casey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always 11/10 stars every time I come. Koye is AMAZING every time. I get a brow wax and this year started getting facials in prep for my wedding. She was so informative and took me step by step through what she was doing for both my facial and wax. Now I look forward to my appointment each time. Highly recommend booking with Sanctuary Esthetics!!

EyebrowsSkin treatments
Patti3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I went to Steff for a small tatto and I am absolutely in love with it! Fine line, single needle tattoos are just beautiful when done correctly and Steff NAILED IT!! She was also super patient with me in redesigning & getting the placement just right. I'll definitely be back! 🤩

Skin treatments
CoraLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had an appointment with Lindsey for a refresh after getting my eyebrows done there 2 years ago and all I can say is WOW! I absolutely love my eyebrows. She did a great job. Sanctuary is such a clean and friendly environment, I always look forward to coming back! I will never go anywhere else!

Eyebrow tattooingEyebrow tintingEyebrows
Stefany14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The facial/dermaplane service was amazing! It was relaxing, and my skin feels amazing. I also got a brow tint that was perfect!

EyebrowsSkin treatments
LexiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I’ve been coming to see Mandy for the past year and change now, she’s great! I originally only came in to prep for my wedding, but continued to come as I always leave feeling amazing! Highly recommend treating yourself! 🥰 A self-care favorite! Salon is in a good location, is always clean, and everyone I’ve met has…

DermaplaningFacialSkin treatments
Jennifer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Amanda was the sweetest and took her time with me. I felt very comfortable in her care. My facial was amazing and I did purchase the face lotion. My eyebrows have not looked this good in a very long time. I am very pleased with both services I will be coming back.

EyebrowsSkin treatments
Paige1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So friendly and comforting here!! They do great work!! Love going here!!

Eyelash enhancementsLash permingSkin treatments
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Extremely happy with services provided. Cute location and business, personal experience, professional and kind. Highly recommend.

DermaplaningEyebrowsMicroblading+ Punctuality+ Cleanliness+ Quality
Erin11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always an amazing experience with Koye at Sanctuary! This time I had a glorious fundamental facial with an exquisite gua sha massage. My skin is glowing and I am so relaxed!

Skin treatments
JulieLocal Guide · 38 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is my first time at Sanctuary for a facial. Koye was very professional, and she knew what she was doing. My face looked amazing afterwards. The Gua Sha and hand massage was fabulous. I almost fell asleep several times. I’ve already scheduled my next visit to see her again! Prices were very affordable, and the…

Skin treatments
AllisonLocal Guide · 105 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I made the decision to have my eyebrows micro bladed due to them being so light (blonde) and also sparse. I am 50 and have spent a lifetime coloring them in. Fussing over them in terms of shade and being even, it has been so frustrating. I can tell you it was the best investment I ever made for myself. I was so…

MicrobladingSkin treatments
Kathleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rating only, no written review.

Great priceSkin treatments
AllaEdited a month ago★★★★★

Rating only, no written review.

Not sureEyebrow tattooingEyelinersLip blushing
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Skin treatments
Tivelnarfflevit1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Powder brow stylingSkin treatments+ Punctuality+ Cleanliness+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 44%Overpriced 0%Not sure 6%

Jobs customers hired them for

Compare with