Pet groomer · Reminderville, OH · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%79+19.2Value 14%100+14.1Replies to reviews 7%98+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#42 of 100 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 59%
4.8★★★★★158 Google reviews · 24 photos
94%five-star reviews
4.85★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Scenthound Aurora 4.8 out of 5 based on 158 reviews, with the owner responding to 99% of feedback. Customers frequently praise the friendly staff, clean facility, convenient scheduling, and clear communication regarding services and costs. Recurring themes include pets appearing well-groomed and comfortable, as well as the ease of booking appointments. However, low-star reviews cite issues with unauthorized subscription changes, restrictive membership terms, and perceived high pricing for specific services.
Google rating: 4.8 out of 5 from 158 reviews (94% five-star).
Reviews on this page: 158 Google reviews (129 with written comments, 24 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 21, 2026.
Service: Pet Groomer serving Reminderville, Ohio.
Data from Google, last updated October 26, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Scenthound AuroraPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scenthound Aurora: 85/100 on this factor. Category median: 86.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scenthound Aurora: 79/100 on this factor. Category median: 82.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scenthound Aurora: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scenthound Aurora: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scenthound Aurora: 98/100 on this factor. Category median: 56.A
98
Bar = this company · dark tick = category median.
Star ratings
158 Google reviews we collected
4.8of 5
5 stars14994%
4 stars43%
3 stars00%
2 stars00%
1 star53%
Praise vs complaints
Phrases our text analysis found in 129 written reviews
98%praise
Praise16198%
Complaints32%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price5650%
Reasonable5549%
Overpriced11%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude7143%
Quality & results3320%
Would recommend1912%
Speed & response159%
Price & value159%
Communication74%
Honesty & trust42%
What customers talk about
We read 129 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Everyone is so friendly and took the time to explain the services.”
“You’ll did a great job on her and she’s looks gorgeous after her day at her spa treatment👍🏼 Thank you ladies!”
“I would recommend their services to anyone that cares about their pets.”
“I have used Scenthound a couple times, they are quick, convenient and well priced”
“The monthly package is so worth the money & the staff are fantastic!”
“Explained services and products in a clear understandable manner.”
“The owners are incredible people who genuinely care about their clients and it shows in every interaction.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Scenthound Aurora for 5 kinds of job. Pick one to see what they paid and said.
Phill5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
First visit. Staff very customer and pet friendly. Explained services and products in a clear understandable manner. Dogs looked great!
Reasonable priceDog ear cleaningDog teeth brushingDog nail trimming
Karen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Thank you for your love and personal care for Rusty Buttons. I appreciate your energy and true love for your work!!! kp
Great priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Anamika12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I had called them out of the blues and they said were so understanding and welcoming. You’ll did a great job on her and she’s looks gorgeous after her day at her spa treatment👍🏼 Thank you ladies! She can’t wait to see you’ll again😀
Charkeya1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
They were great my two yorki had beautiful time and great care of my two little ones I will Be back amazing job and the customer service was excellent.
Reasonable priceDog ear cleaningDog bathing and blow dryDog teeth brushing
Bill1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have used Scenthound a couple times, they are quick, convenient and well priced
Reasonable priceDog ear cleaningDog teeth brushingDog nail trimming
Laura6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We had a great experience at Scenthound. Everyone is so friendly and took the time to explain the services. I’ll definitely take my dog back again.
First visit. Staff very customer and pet friendly. Explained services and products in a clear understandable manner. Dogs looked great!
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog teeth brushing, Dog nail trimming
Response from the owner · 4 days ago
Phill, thank you for your feedback. It's great to hear that our team at Scenthound Aurora made a positive impression on your first visit. We’re committed to providing excellent routine care for your dogs.
cathy naples3 reviewsiTotal number of Google reviews cathy has written across all businesses on Google Maps, not just this one.
The employees were very pleasant and helpful. It was a good experience.
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog anal gland expression, Dog bathing and blow dry, Dog teeth brushing, Dog nail trimming
Response from the owner · a week ago
Thank you, Cathy, for your kind words. We're pleased to know you had a good experience with our team. We’re excited to continue providing top-notch wellness care for your dog.
Karen Prasser4 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Thank you for your love and personal care for Rusty Buttons. I appreciate your energy and true love for your work!!! kp
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog bathing and blow dry, Dog teeth brushing, Dog nail trimming, Service not listed
Response from the owner · 2 weeks ago
Thanks for trusting our team with Rusty Buttons' care, Karen. Your kind words about our dedication mean a lot to us. We’re committed to maintaining this level of care for all our furry clients.
Anamika K12 reviewsiTotal number of Google reviews Anamika has written across all businesses on Google Maps, not just this one.
I had called them out of the blues and they said were so understanding and welcoming. You’ll did a great job on her and she’s looks gorgeous after her day at her spa treatment👍🏼 Thank you ladies! She can’t wait to see you’ll again😀
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog anal gland expression, Dog bathing and blow dry, Dog teeth brushing, Dog nail trimming
Response from the owner · 2 weeks ago
We appreciate you taking the time to leave a review, Anamika. It's wonderful to know that our team provided a welcoming experience and that your dog enjoyed her wellness day. We can't wait to see her again soon.
Vicki GlihaLocal Guide · 8 reviewsiTotal number of Google reviews Vicki has written across all businesses on Google Maps, not just this one.
We appreciate you taking the time to leave a review, Vicki. It's wonderful to know that our friendly team at Scenthound Aurora contributed to your dogs' happiness. We can't wait to welcome them back for more wellness care.
Jill Santora9 reviewsiTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Services: Dog anal gland expression, Dog nail trimming
Response from the owner · 3 weeks ago
Jill, thank you for your kind words. We're pleased to hear that our team at Scenthound Aurora provided a friendly and accommodating experience. We’re excited to continue supporting your dog's health and hygiene.
Charkeya Hicks1 reviewiTotal number of Google reviews Charkeya has written across all businesses on Google Maps, not just this one.
They were great my two yorki had beautiful time and great care of my two little ones I will Be back amazing job and the customer service was excellent.
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog bathing and blow dry, Dog teeth brushing
Response from the owner · a month ago
Charkeya, thank you for your kind words. We're so glad your yorkies enjoyed their visit and that you found our customer service excellent. We look forward to seeing you and your little ones again at Scenthound Aurora.
Bill Folk1 reviewiTotal number of Google reviews Bill has written across all businesses on Google Maps, not just this one.
I have used Scenthound a couple times, they are quick, convenient and well priced
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog teeth brushing, Dog nail trimming
Response from the owner · a month ago
Thanks for trusting our team with your dog's care, Bill. We're pleased to hear that our services have met your expectations in terms of convenience and pricing. We hope to welcome you back soon.
Laura Gow6 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
We had a great experience at Scenthound. Everyone is so friendly and took the time to explain the services. I’ll definitely take my dog back again.
Price assessment: Great price
Response from the owner · a month ago
Thanks for trusting our team with your dog's care, Laura. We're glad to hear that you found our staff friendly and informative. We look forward to continuing to support your dog's wellness journey.
Missy Hillen1 reviewiTotal number of Google reviews Missy has written across all businesses on Google Maps, not just this one.
They are all awesome. They greet my pups right when we walk in. I like how you can pick the products and such for the visits. My doggies love them also.
Price assessment: Reasonable price
Services: Dog ear cleaning, Dog bathing and blow dry, Dog teeth brushing, Dog nail trimming
Response from the owner · a month ago
Thanks for trusting our team with your dog’s care, Missy. It's great to hear that you and your pups enjoy the personalized service and warm greetings. We look forward to your next visit at Scenthound Aurora.
