iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%62+15Value 14%83+11.7Replies to reviews 7%48+3.4Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#139 of 171 music lessonsiPosition by Experts Score among all companies we track in this category. · better than 19%
4.9★★★★★88 Google reviews · 23 photos
97%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight responsive scheduling, patient instruction for various age groups, and weekly performance opportunities that build student confidence. Staff are frequently noted for being helpful and maintaining a friendly atmosphere. One recurring criticism involves event organization, specifically regarding last-minute notice, poor seating arrangements, and audio issues during end-of-camp concerts.
Google rating: 4.9 out of 5 from 88 reviews (97% five-star).
Reviews on this page: 88 Google reviews (58 with written comments, 2 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 27, 2026.
Service: Music Lesson serving Memphis, Tennessee.
Data from Google, last updated November 3, 2026.
Score profile vs other music lessons
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
School of RockMusic Lessons median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.School of Rock: 83/100 on this factor. Category median: 92.A
83
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.School of Rock: 62/100 on this factor. Category median: 93.B
62
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.School of Rock: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.School of Rock: 83/100 on this factor. Category median: 92.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.School of Rock: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.School of Rock: 48/100 on this factor. Category median: 48.C
48
Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
4.9of 5
5 stars8597%
4 stars00%
3 stars00%
2 stars11%
1 star22%
Praise vs complaints
Phrases our text analysis found in 58 written reviews
97%praise
Praise2997%
Complaints13%
Topic share
How often each topic comes up in the written reviews
5topics
Staff & attitude930%
Would recommend827%
Quality & results620%
Speed & response517%
Communication27%
What customers talk about
We read 58 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Andrew McCreary is also very responsive and helpful when it comes to working with my schedule for classes.”
“I would definitely recommend School of Rock Germantown to anyone interested in furthering their musical abilities!”
“He really does a great job at making me feel like I am growing as a musician (mostly becauze I am, lol).”
“Riley has picked up guitar so quickly and loves learning to play all of her favorite songs by her favorite songwriters.”
“As a parent, they have definitely listened to my input and valued it and never neglected anything we have discussed.”
People customers mention
Germantown14 reviews
Jeff4 reviews
Ken4 reviews
Band3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CcBiscuit6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I am a student here, and my teacher Griffin is fantastic. He really does a great job at making me feel like I am growing as a musician (mostly becauze I am, lol).
Andrew McCreary is also very responsive and helpful when it comes to working with my schedule for classes.
All in all a great experience.
RRishaani3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Instructors have improved my learning skills and musical taste over the years! Definetly reccomend!!!!!
DDanielLocal Guide · 25 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
They had great patience with our 5 yr old in the trial lesson. He went from no talking and stubborn to playing the keys and relating to a song he recognizes.
PPepperLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great staff and teachers. The students have drive to play in the live showcase like professional bands do.
AAshley10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Love that the kids are trying something new. I love watching the performance at the end of the week. The kids really enjoy it!!
LLonnyLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We love SOR Germantown. Our son has grown so much with his music. The staff, can’t say enough good about them. Shout out to Andrew, Michael and Griffin.
I am a student here, and my teacher Griffin is fantastic. He really does a great job at making me feel like I am growing as a musician (mostly becauze I am, lol).
Andrew McCreary is also very responsive and helpful when it comes to working with my schedule for classes.
All in all a great experience.
Response from the owner · 12 hours ago
Thanks for the great review!! We love having you here.
R
Rishaani3 reviewsiTotal number of Google reviews Rishaani has written across all businesses on Google Maps, not just this one.
They had great patience with our 5 yr old in the trial lesson. He went from no talking and stubborn to playing the keys and relating to a song he recognizes.
Response from the owner · 3 months ago
Thank you so much for the great review. So happy he enjoyed himself.
P
Pepper TottenLocal Guide · 22 reviewsiTotal number of Google reviews Pepper has written across all businesses on Google Maps, not just this one.
We love SOR Germantown. Our son has grown so much with his music. The staff, can’t say enough good about them. Shout out to Andrew, Michael and Griffin.
Response from the owner · 12 hours ago
Thank you for the great review.
R
RollwithRomanLocal Guide · 41 reviewsiTotal number of Google reviews RollwithRoman has written across all businesses on Google Maps, not just this one.
I cannot say enough about their summer camps. The teachers love what they do and make each child feel extra special. The concert at the end of camp is amazing.
Response from the owner · 2 years ago
Thank you so much for the amazing review! We do love what we do, and we’re glad you guys enjoyed your summer camp experience.
D
Dana DuncanLocal Guide · 12 reviewsiTotal number of Google reviews Dana has written across all businesses on Google Maps, not just this one.
I absolutely LOVE the Germantown location. Riley's guitar mentor, Greg, is outstanding and Andrew is always so kind and helpful. Riley has picked up guitar so quickly and loves learning to play all of her favorite songs by her favorite songwriters. We hope to sign her up for additional lessons soon.
Response from the owner · 2 years ago
Thanks for the amazing review. We appreciate you guys!
