Experts Reviews · Company report
Scott Cole Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Scott Cole Plumbing

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 598 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott Cole Plumbing is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott Cole Plumbing is better than 92% of drain cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott Cole Plumbing is better than 97% of drain cleaning services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott Cole Plumbing is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scott Cole Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scott Cole Plumbing is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Scott Cole Plumbing for 8 kinds of job.

Scott Cole Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$680
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#15 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Toilet repair”

emma1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had a toilet flush valve go out. Called up Scott Cole plumbing and they came out within 30 mins same day. Got the job Joe was great!

Reasonable priceToilet repair
William3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Very professional.

Paid $200–400Great priceToilet repairFaucet repair
Vicki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

We started out to just replace an old toilet, but it turned into a plumbing project as our 70 year-old house had decayed plumbing where the toilet retainer needed to sit and would be quite an expensive job. We had called a well-known company, and was quoted over $5,000. We knew from experience that this was more of…

Paid $2,000+Reasonable priceToilet repair
Alvin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great customer service provided by Frank.

Paid $200–400Reasonable priceToilet repair
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a faucet replaced and running toilet fixed. Very nice, quick and thorough to resolve problems. Would absolutely hire again.

Paid $200–400Reasonable priceToilet repairFaucet installation
Aimee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Phil was our service guy and was professional and did excellent work. Even if they miss a call or appointment they do everything they can to make it right. Not many companies out there that take make their customers feel like they matter. I would recommend them 100%!

Great priceToilet repair
Alex11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Adrian was on time and very professional. Job was done in a timely manner with a warranty for the work.

Paid $200–300Toilet repair
CarynLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Always our First call- When plumbing issues arise. We called Scott ONCE AGAIN….. for our plumbing issue- constantly running toilet. Scott sent Joe out which discovered within 4 minuets what the problem was. Due to us having a weekend house guest, wouldn’t wait for the bowl - to reset and refill with water. SUPER…

Customer photo from Caryn's review
Paid $1–100Great priceToilet repair
Chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Mat and Joe were great! Very friendly, explained everything they fixed, and showed pictures of their work. If I need more plumbing work, I want Mat and Joe to be the plumbers. Awsome work guys.

Paid $1,000+Reasonable priceToilet repairPlumbing leak detection
Necole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Such a kind company, they were so quick to arrive at my elderly parents home within a hour of calling and ended up charging nothing to unclog the toilet. There are still good people in this world! Thank you so much

Paid $1–100Great priceToilet repair
Dan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Worked with Anthony. Really cool guy. Communication was top notch. We had to replace our shower cartridges, toilet valve, and water pressure regulator. Explained the process to me when I had questions about how the pressure worked and what he had adjusted it to for the house. Helped me out with a few extras because…

Reasonable priceToilet repairFaucet repairOutdoor plumbing system repair
Michelle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott Cole Plumbing is the absolute BEST. The response time from talking to Scott to the plumbers coming to my home was the same day!! The plumbers fixed our issue and we are back in business SAME DAY! I would NOT go anywhere else. The professionalism, the knowledge and the quick turnaround time is absolutely incredible. Thank you!

Toilet repair
DaveLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Knowledgeable, fast, and fairly priced. We had a simple leaking toilet tank problem, first plumber we had screwed it up twice. The Scott Cole guys knocked it out for good in about half an hour. We also had them come out to install a cleanout for the kitchen sink, because there was none to be found outside. Again a…

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Yvonne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Jose was incredible. We are so very happy with the work he did. He found a problem with the city line and waited for them to complete the work on the water line so he could continue which meant to stay longer yet he honored the quote he gave us. We will always call on you all for any plumbing issues in the future.…

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott and his crew swapped out my water heater and replace a toilet all within a couple hours. I can’t tell you how many times I have referred my friends and family to Scott Cole Plumbing. Scott and his crew remind me of the trades men my dad would tell me about, masters at their craft, honest and just genuine good…

Toilet installationWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We use them for everything. They do great work with everything I grow at them. Their plumbers are knowledgeable and will help out with whatever they can. Scott is great to work with. They are available in a pinch and have been able to get to me same day- usually within a hour of me calling. I love doing business with them.

Garbage disposal installationToilet installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am an actual customer who called at around 6:30pm. Scott answered the phone and I asked about replace the wax seal on my downstairs toilet. He quoted me $150 to replace. He was able to get me in the nest morning. The plumber arrived clean and friendly. I showed him to the bathroom and he was able to confirm it…

Toilet repair+ Responsiveness+ Punctuality+ Professionalism
Paula7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jose was great, got here on time and got the job done quickly highly recommend

Toilet repair
Sheila7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

After discovering a leak in the ceiling of my laundry room, I called Scott Cole Plumbing and they were able to get me an appointment in short order. Their plumbers were able to identify the source of the leak, explain and show me everything I needed to know and worked very hard to provide quality service at a fair…

Plumbing leak detectionToilet repair+ Responsiveness+ Punctuality+ Quality
Shelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Highly Recommended!! Have used them several times in past years and they never disappoint with their response and quality of work they do …

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
B1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott and his crew are simply amazing! In the past few years, they have done numerous plumbing jobs at my home and I always rest easy knowing that they will do a great job at a fair price

Plumbing leak detectionGarbage disposal installationToilet installation+ Quality
Trisha8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I sent my elderly parents this referral and quickly got back high reviews! They needed their toilet fixed and next fixing their fireplace. Thanks for not only repairing the toilet but also for treating my parents so well.

Toilet repair
Ryan4 years ago★★★★★

Rating only, no written review.

Toilet repair+ Professionalism
Francis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
C3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repair+ Responsiveness+ Punctuality+ Professionalism
Orlando1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repairGarbage disposal repairShower repair+ Responsiveness+ Quality+ Professionalism
Leticia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Faucet repairPlumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Quality
Ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet repair+ Punctuality+ Quality

Price

$986+96% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 48%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair96$353–$1.4k
Plumbing leak detection56$205–$630
Plumbing leak repair39$248–$793
Water heater installation38$1.2k–$2.5k
Faucet repair28$228–$585
Toilet repair28$239–$680
Drain cleaning28$248–$593
Outdoor plumbing system repair24$366–$1.6k

Compare with