Experts Reviews · Company report
Scott Cole Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Scott Cole Plumbing

Eastvale, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 61 drain cleaning services · 5.0★ from 598 Google reviews

Report card

Percentile vs other drain cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scott Cole Plumbing is better than 95% of drain cleaning services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scott Cole Plumbing is better than 92% of drain cleaning services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scott Cole Plumbing is better than 97% of drain cleaning services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scott Cole Plumbing is better than 100% of drain cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scott Cole Plumbing is better than 100% of drain cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scott Cole Plumbing is better than 100% of drain cleaning services.A
100

Reviews for your job

Customers hired Scott Cole Plumbing for 8 kinds of job.

Scott Cole Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.38
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 50
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 38 Google reviews tagged “Water heater installation”

StarsLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

We had a leak in our heater and they were able to find the problem and replace the part . Honest and reliable. We recommend to our family member who also used them !

Paid $800–1,000Reasonable priceWater heater installationPlumbing leak detection
alicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our water heater went out over Labor Day weekend, and Scott Cole Plumbing came to the rescue. We called and Scott took the call right away and was very clear, honest and straight forward about what needed to be done, how much it would cost and when he could send someone out. His communication was on point. We were…

Paid $2,000+Great priceWater heater installation
GaryLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve used Scott Cole Plumbing a few times now and have consistently had a great experience with them. Most recently, they replaced a water heater at one of our rental properties. They are always responsive, and their plumbers are friendly, professional, and easy to communicate with. The work is done properly, and…

Reasonable priceWater heater installationWater heater repairFaucet installation
Crystal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been using Scott Cole Plumbing since 2021 and have nothing but good things to say about Scott and his company. They have installed water heaters, new shut off valves, as well as perform the yearly maintenance for our water heaters. Fast service, respectful of the properties, reasonably priced, and fast response times. Highly recommend.

Reasonable priceWater heater installationWater heater repairService not listed
Bobby5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Scott and team did an amazing job. Had a water heater that was leaking and the team came out within a few hours and replaced the water heater and all the other components. Thank you!

Reasonable priceWater heater installation
Carol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joe came out on Wednesday with a quote & installed our new Bradford water Heater Today, (Friday). He was so quick to respond when we needed a replacement ASAP. He was amazing & very kind! I would recommend him and Scott Cole Plumbing to anyone who needs their service. Thank you Joe & Scott Cole Plumbing.

Paid $2,000+Reasonable priceWater heater installation
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We just had another wonderful experience with Scott Cole Plumbing. Phil and Matt worked on the house for two days covering a major job. Incredible work and great customer service! I highly recommend their work and we are planning the next job already. Outstanding service! Came out to fix a water leak in the garage…

Paid $2,000+Great priceWater heater installationDrain cleaningPlumbing leak detection
Steve1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don't even know where to start. Scott Cole Plumbing has delivered nothing but the best service I could have asked for!! Not only did he send a top notch tech with the name of Philip but the workmanship that was displayed was top tier and when he left he cleaned up his mess and I couldn't even tell that I had a…

Great priceWater heater installation
Jason2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I got a slab leak on my 32 year old house and rather than repair it and hope I don't get another, I decided to just look into a repipe with PEX. I called Scott and he was very helpful and transparent, even offering competitors in the area for me to look at. I actually used AI to help vet some, including Scott, and…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairService not listed
DavidLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Was leaving for work when I stepped into a flooded garage. My water heater was done. Scott and team was on it replaced it for a good price but more importantly he was thorough and did great work. He took the time to explain everything, really appreciate the hone he did.

Water heater installation
Daniel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Scott Cole Plumbing exceeded every expectation — Anthony and Caleb are the real deal. I recently had both a pressure regulator replacement and a water heater install done, and from start to finish, the experience was outstanding. Anthony and Caleb showed up on time, explained exactly what needed to be done and why,…

Great priceWater heater installation
M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Scott Cole sent out Phil the same day to replace our water heater. The provided quick service for a reasonable price. I recommend them.

Paid $1,000+Reasonable priceWater heater installation
Ed1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called a few plumbing companies and ended up going with Scott Cole Plumbing. I was a repeat customer, though I wasn’t fully satisfied with a repair last year but this time was a much better experience. Adrian and Matt did a great job. They were knowledgeable, courteous and made sure everything was done to my…

Paid $1,000+Reasonable priceWater heater installationPlumbing pipe repairService not listed
Nicole2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was called back the same day. Was seen 1st thing in the morning the next day. Joe was Fast, friendly, and clean. I would highly recommend using them for all your plumbing needs.

Paid $300–400Great priceWater heater installation
Tim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Scott Cole Plumbing installed a new Bradford White water heater for me today. When I called to get a quote I spoke with the owner Scott. He answered all my questions, was very upfront, honest and gave me a reasonable quote compared to other plumbing companies. He had his guys install the water heater on a…

Great priceWater heater installation
Cali9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you so much to Alex and staff for fixing my problem same day great service

Paid $1,000+Reasonable priceWater heater installation
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Scott Cole Plumbing has Done Some Big Jobs for us and the quality of work has been Fantastic between the work itself is top quality. Scott him self is very caring and truly concern about helping in every way he can . He has very knowledgeable and professional technicians . Being very Friendly and personal at the…

Paid $1,000+Great priceWater heater installationService not listed
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I highly recommend Scott Cole Plumbing. I had a water heater leak that I discovered at 6 AM and I called them at 6:30 to see what their prices were. They were able to come out within two hours with a new water heater and installed it right away. They arrived at about 8:15 AM and they were done by 9:45 AM. They also…

Paid $1,000+Reasonable priceWater heater installation
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Having a slab leak was not on my bingo card for 2025 - especially in the middle of an already chaotic year. We were incredibly lucky our leak was minimal with no damage and wanted to ensure we never had another one, so we opted to not repair our leak but repipe our house so we no longer had water running through…

Great priceWater heater installationPlumbing leak repairService not listed
James12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Phil and Chris perform excellent work and I'm very happy with the work! Thanks so much.

Great priceWater heater installation
Jeff8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Got a $600+ gas bill {Yikes!}. Thought I had a gas leak. called Scott Cole Plumbing. He sent a man out. turns out it was another slab leak {ugh!}. that was draining my hot water heater, causing the burner to run continuously. Also had another slab leak on the cold side. He gave me the option of fixing them with no…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Kyle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have worked with these guys multiple times after moving into our new home - They have been able to respond quickly, have fair prices and do a great job. Scott and the Team are easy to work with and definitely will continue having them as our Plumber.

Toilet installationWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
SeanLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Scott and his crew swapped out my water heater and replace a toilet all within a couple hours. I can’t tell you how many times I have referred my friends and family to Scott Cole Plumbing. Scott and his crew remind me of the trades men my dad would tell me about, masters at their craft, honest and just genuine good…

Toilet installationWater heater installationToilet repair+ Responsiveness+ Punctuality+ Quality
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have rental properties in Riverside and Scott Cole Plumbing is our go to provider. They are efficient and very easy to work with. My most recent interaction was excellent. I had issues with gas lines and the functioning of the water heater. Jose came bright and early and immediately addressed the issue. This…

Plumbing leak detectionWater heater installationPlumbing leak repair
Frank6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service and pricing. I called Scott in the morning for a problem I was having with my water heater. He was already on a job working, but said he’d have a guy there that afternoon to replace the water heater. Gabriel showed up at 6:00pm and worked until 9:00pm on a Friday night to finish the install.…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Melanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called for service for my tankless water heater and my call was returned in less than 5 minutes. Jose came the same day to determine what needed to be done. I needed a new unit and it was installed the next day. I also added a water filtration unit. Both Scott and Jose made the process simple They we’re very…

Water heater installationWater tank installation+ Responsiveness+ Punctuality+ Quality
jayare6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Fast and professional, very informative answered all my questions and even hauled away the old water heater.

Water heater installation
CarlLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was blown away by the high level of service I got from Scott Cole plumbing especially when you compare to the competition. Great price, great service, great communication. I highly recommend this company.

Water heater installation+ Responsiveness+ Punctuality+ Professionalism
Christine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Scott Cole Plumbing was great! We discovered a water heater leak and they had someone out in an hour to take care of it. They rushed to the supply store before it closed and bought and replaced our water heater right away.

Plumbing leak detectionWater heater installationPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
PamelaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed a water heater replacement at a rental property. Scott and his team were very professional and on time. They were able to get it done next day. Scott was great at answering all my questions. Honest and reliable. Will definitely be using them again.

Water heater installation+ Punctuality+ Professionalism+ Value
colleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

A little late on posting review but if you need plumbing done Scott and his team are the guys to get it done! The first time I ever used Scott my mom had found him and he gave the best price to install a new water heater that no other company would, I now recently had him out here for a complete plumbing repair and…

Water heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very friendly and knowledgeable

Water heater installation+ Responsiveness+ Punctuality+ Quality
Janie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

I just had my water heater replaced and the service was fantastic!!! Professional, fast, and trustworthy. This is my time using this company’s service and I will keep coming back.

Water heater installationFaucet repair+ Responsiveness+ Punctuality+ Professionalism
Stacy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Scott has been a lifesaver! My water heater erupted and he made every effort to get to my home same day (even on a Sunday). His team was responsive and knowledgeable. After providing me with a new water heater the very next day, Scott got me set up with a restoration company and walked me through all the necessary…

Water heater installationService not listed+ Responsiveness+ Punctuality+ Quality
Gabriela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were having issues with our water heater & Scott & his guy came to the rescue. Replaced our water heater with a new one really quick. We had water damage from our old water heater & walked us through on what we needed to do next. A few days later earlymorning, we called Scott again because we had a water/flood…

Plumbing leak detectionWater heater installationPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Grace3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Just had my entire house repiped with Scott Cole Plumbing and I have to say they are awesome! The crew came out on Monday as scheduled prepped the house for the job protecting all our belongings and floors with plastic and finished the job really fast. The following day the drywall crew patched up all the holes and…

Water heater installationService not listed+ Responsiveness+ Quality+ Professionalism
Scott5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Jerry5 years ago★★★★★

Rating only, no written review.

Water heater installationPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism

Price

$986+96% vs typical drain cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 48%Overpriced 2%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair96$353–$1.4k
Plumbing leak detection56$205–$630
Plumbing leak repair39$248–$793
Water heater installation38$1.2k–$2.5k
Faucet repair28$228–$585
Toilet repair28$239–$680
Drain cleaning28$248–$593
Outdoor plumbing system repair24$366–$1.6k

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