Pest control service · Greer, SC · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 110 bed bug exterminatorsiPosition by Experts Score among all companies we track in this category. · better than 64%
5.0★★★★★347 Google reviews
98%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$126typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers report that Scout's Pest Control offers professional, punctual, and communicative services for pest inspections, termite treatments, and crawlspace repairs. Reviewers frequently highlight the company's reasonable pricing, flexible scheduling, and staff's willingness to answer questions. However, one low-star review criticizes the business for making unauthorized appointments and failing to complete agreed-upon work, alleging a lack of accountability from management.
Google rating: 5.0 out of 5 from 347 reviews (98% five-star).
Reviews on this page: 347 Google reviews (281 with written comments, 1 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 27, 2026.
Service: Bed Bug Exterminator serving Greer, South Carolina.
Data from Google, last updated November 1, 2026.
Score profile vs other bed bug exterminators
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Scout's Pest ControlBed Bug Exterminators median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Scout's Pest Control: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Scout's Pest Control: 92/100 on this factor. Category median: 95.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Scout's Pest Control: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Scout's Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Scout's Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Scout's Pest Control: 100/100 on this factor. Category median: 94.A
100
Bar = this company · dark tick = category median.
Star ratings
347 Google reviews we collected
5.0of 5
5 stars34198%
4 stars31%
3 stars00%
2 stars00%
1 star31%
Praise vs complaints
Phrases our text analysis found in 281 written reviews
99%praise
Praise56499%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1343%
Reasonable1653%
Overpriced00%
Not sure13%
$126+22% vs typical bed bug exterminators
Middle half of what 18 customers paid ($38–$169) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude16329%
Speed & response11019%
Quality & results9617%
Would recommend8315%
Communication448%
Price & value427%
Honesty & trust305%
What customers talk about
We read 281 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The technician was professional and very informative throughout the process, and I would highly recommend them for any job you might need.”
“I found Scouts based on their outstanding reviews and I needed a very quick turnaround on an inspection Megan with the office staff was most accommoda…”
“We had 80% humidity under our crawlspace and the humidifier they put it did a great job getting it down to under 60%.”
“We highly recommend Scouts Pest Control for your pest and crawl space needs.”
“They were timely, communicated well, and very accommodating.”
“Their service is top notch, affordable, and every employee I've interacted with has been kind.”
“Experienced, Knowledgeable, Professional and Honest!”
People customers mention
Scouts35 reviews
Chad18 reviews
Meaghan11 reviews
Megan10 reviews
Kenny7 reviews
Meghan4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Scout's Pest Control for 8 kinds of job. Pick one to see what they paid and said.
JJerry11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
The service was very good and didn't try to sell me more then I needed. I give Scouts A+ in service.We had 80% humidity under our crawlspace and the humidifier they put it did a great job getting it down to under 60%..
Paid $200+Great priceService not listed
MMartinLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Scouts Pest Control, just performed our quarterly pest control.The technician (Dillion) was very professional and friendly. He performed the whole house inspection and treatment with a focus on detail. We highly recommend Scouts Pest Control for your pest and crawl space needs.
Paid $80–100Reasonable priceSpider exterminationGeneral pest inspection
DDour4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Keoka and Austin did a great job on my termite treatment. When they got finished, you could barely tell they had trenched
Paid $200+Great priceGeneral pest inspectionService not listed
TTimothy8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Austin was very professional. Answered all questions. On time and called before arriving. Will recommend this company any time. 1st rate service!
Paid $100–120Reasonable priceSpider exterminationGeneral pest inspectionMosquito extermination
CCarol7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
We were very satisfied with the repair they did on a beam in our crawlspace. In addition, they greatly improved the appearance with new crawlspace flooring. Finally, the cost for all of this was very reasonable.
DDan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
We had a termite inspection done. Appointment making? Excellent and easy. Showed up on time? Absolutely and made contact about 30 minutes prior to arrival. Courteous, professional, efficient through out the appointment. Our report was in our 'inbox' within an hour of completion of the inspection. Would I use them…
The service was very good and didn't try to sell me more then I needed. I give Scouts A+ in service.We had 80% humidity under our crawlspace and the humidifier they put it did a great job getting it down to under 60%..
Price assessment: Great price
Price: $200+
Services: Service not listed
Pest type: Other
Response from the owner · 3 days ago
Thank you, Jerry, for the great review! We’re glad you had a positive experience with our team and that we could get your crawlspace humidity down from 80% to below 60% so quickly. We appreciate you trusting Scouts with your home and are happy to hear your dehumidifier is already making a difference just days after installation. Thanks again for the A+ rating and for recommending us!
K
K W14 reviewsiTotal number of Google reviews K has written across all businesses on Google Maps, not just this one.
I found Scouts based on their outstanding reviews and I needed a very quick turnaround on an inspection Megan with the office staff was most accommodating and very quick to get this scheduled for me next day. The technician was professional and very informative throughout the process, and I would highly recommend them for any job you might need.
Response from the owner · a week ago
Thank you so much for your wonderful review and for choosing Scouts! We’re glad we could accommodate your tight timeline and get your inspection scheduled for the next day. Megan and our office team will appreciate your kind words, and we’re happy to hear our technician provided a professional and informative experience. Thank you for your recommendation and for trusting Scouts with your inspection. We truly appreciate your business!
M
Martin KikerLocal Guide · 36 reviewsiTotal number of Google reviews Martin has written across all businesses on Google Maps, not just this one.
Scouts Pest Control, just performed our quarterly pest control.The technician (Dillion) was very professional and friendly. He performed the whole house inspection and treatment with a focus on detail. We highly recommend Scouts Pest Control for your pest and crawl space needs.
Price assessment: Reasonable price
Price: $80–100
Services: Spider extermination, General pest inspection
Response from the owner · 2 years ago
It was our pleasure to care for your home
A big thanks for our entire crew at Scout's Pest Control!
K
Kevin Berry1 reviewiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Could not have asked for better service. The work was done as promised, on time, and the installers were extremely polite. They always checked in at the house when they arrived, Let us know when they were leaving, annd even helped us find a lost dog. I can’t recommend their services more highly.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Kevin, thank you so much for the fantastic review! Everyone at Scouts Pest Control truly appreciates you trusting us with your project. We’re glad to hear our team was punctual, respectful, and kept you informed throughout the job. And we’re especially happy we could help find your lost dog! 🐶 Thank you for your kind words and for recommending Scouts Pest Control. We’re grateful for your business!
A
Andy Lee9 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
These guys are great! They use only the highest quality chemicals. I own a real estate company and these guys are the only ones that I recommend to my clients.
D
Dour O4 reviewsiTotal number of Google reviews Dour has written across all businesses on Google Maps, not just this one.
Keoka and Austin did a great job on my termite treatment. When they got finished, you could barely tell they had trenched
Price assessment: Great price
Price: $200+
Services: General pest inspection, Service not listed
Response from the owner · 3 months ago
We’re thrilled to hear that Keaka and Austin took great care of your termite treatment. Their attention to detail and clean workmanship—especially leaving the area looking almost untouched after trenching—is something we take a lot of pride in.
We truly appreciate your trust in Scouts Pest Control and are grateful to care for your home!
B
Brian Laws4 reviewsiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Best customer service of any pest control company we've used.
Response from the owner · 4 months ago
Thank you so much for the incredible compliment!
We’re honored to hear that you’ve had the best customer service experience with Scout’s Pest Control. Our team works hard to deliver reliable, friendly, and professional service every visit, and your feedback means the world to us.
We truly appreciate your trust and look forward to continuing to protect your home.
T
Timothy Lennon8 reviewsiTotal number of Google reviews Timothy has written across all businesses on Google Maps, not just this one.
Austin was very professional. Answered all questions. On time and called before arriving. Will recommend this company any time. 1st rate service!
Price assessment: Reasonable price
Price: $100–120
Services: Spider extermination, General pest inspection, Mosquito extermination
Response from the owner · 4 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that Austin provided the professional, timely service we strive for here at Scout’s Pest Control.
Your recommendation means a great deal to our team, and we’re grateful for the opportunity to protect your home.
K
Kelsey KissnerLocal Guide · 14 reviewsiTotal number of Google reviews Kelsey has written across all businesses on Google Maps, not just this one.
I've been using Scout for the last 1.5 years since buying my first home. Their service is top notch, affordable, and every employee I've interacted with has been kind. They've even come out and done additional treatments on my home when I've noticed an increase in pests. Today Austin came out and he was kind, friendly, and treated my house really quickly.
Response from the owner · 4 months ago
Kelsey, thank you so much for taking the time to share your experience with Scout’s Pest Control Greenville SC. We’re truly grateful to have supported you over the past 1.5 years, and it means a lot to hear that our team has consistently delivered the level of service you deserve. We’re especially glad Austin made such a positive impression during your recent visit.
Your trust in us and your kind words motivate our entire team. If you ever need anything or notice pests between services, we’re always here to help.
N
Nancy Farrell3 reviewsiTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Excellent service and communication. Tech was knowledgeable and professional. Very pleased with Scout's Pest control
Price assessment: Reasonable price
Services: Ant extermination
Response from the owner · 4 months ago
Thank you so much, Nancy. We truly appreciate you taking the time to share your experience. We’re glad to hear you received excellent service and that our technician; Keaka took great care of you. It means a lot to our team. We’re grateful for your trust in Scout’s Pest Control and are always here if you need anything in the future.
