Pool cleaning service · Mission Viejo, CA · reviewed since 2026
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%97+25.3Value 15%100+15.2Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#6 of 27 pool maintenance servicesiPosition by Experts Score among all companies we track in this category. · better than 81%
5.0★★★★★50 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate SD Pool Service and Repair five stars based on fifty reviews, noting the owner responds to all feedback. Customers describe the company as punctual, reliable, and communicative, with fair pricing for maintenance, repairs, and equipment upgrades. Recurring themes include thorough attention to detail, honest advice, and professional handling of complex pool issues, with no common criticisms identified in the provided excerpts.
Google rating: 5.0 out of 5 from 50 reviews (98% five-star).
Reviews on this page: 50 Google reviews (45 with written comments, 5 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Pool Maintenance Service serving Mission Viejo, California.
Data from Google, last updated October 26, 2026.
Score profile vs other pool maintenance services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SD Pool Service and RepairPool Maintenance Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SD Pool Service and Repair: 97/100 on this factor. Category median: 93.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SD Pool Service and Repair: 97/100 on this factor. Category median: 89.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SD Pool Service and Repair: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SD Pool Service and Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
50 Google reviews we collected
5.0of 5
5 stars4998%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 45 written reviews
99%praise
Praise10299%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1547%
Reasonable1753%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2625%
Would recommend2423%
Honesty & trust2019%
Quality & results1817%
Price & value88%
Speed & response55%
Communication22%
What customers talk about
We read 45 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The owner, Sean is honest, hardworking, friendly and sincere!”
“Highly recommend them to anyone looking for a trustworthy and dependable pool service!”
“They’re reliable, professional, and consistently keep our pool looking great.”
“They’re friendly, professional, and do a great job.”
“The pricing is very fair, especially considering the phenomenal level of service they provide.”
“He is very knowledgeable & efficient & cares a lot about his customers' pools & spas!”
“He explains any issue thoroughly and in layman's term so I am understand the issue and what he will do to resolve it.”
People customers mention
Sean9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Jan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Highly recommended!!! Our pool is a challenge due to its age, location and environment and yet SD Pools has done a superior job in maintaining it. The owner, Sean is honest, hardworking, friendly and sincere!
Chris3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Sean absolutely got my pool looking brand new! Me and the family are so happy. I highly recommend him!
Rita3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
SD pool service is one of the best. The price is reasonable and the service is great. They are dependable and courteous. I certainly recommend them.
Reasonable price
Chris1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
⭐⭐⭐⭐⭐
Couldn’t be happier with the service! The owner is incredibly friendly, knowledgeable, and always takes the time to answer questions and make sure everything is taken care of properly. The pricing is very fair, especially considering the phenomenal level of service they provide.
They’re reliable,…
Great price
Ricky1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
⭐️⭐️⭐️⭐️⭐️
I’m really happy with the service from SD Pools! They’re friendly, professional, and do a great job. It’s such a relief knowing my pool is in good hands. I truly appreciate their hard work and attention to detail. I highly recommend SD Pools to anyone looking for reliable, quality pool service!
Reasonable price
HunterLocal Guide · 10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Thank you so much . This place is awesome . Super friendly and great customer service . We will be telling all of our friends . One less thing to have to worry about
Highly recommended!!! Our pool is a challenge due to its age, location and environment and yet SD Pools has done a superior job in maintaining it. The owner, Sean is honest, hardworking, friendly and sincere!
Response from the owner · a day ago
Jan, thank you for the high recommendation. We’re glad we could keep your challenging pool in great shape and that Sean’s honesty and hard work made a difference. We appreciate your trust and look forward to continuing to care for it.
Chris Echols3 reviewsiTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Sean absolutely got my pool looking brand new! Me and the family are so happy. I highly recommend him!
Response from the owner · 5 days ago
Chris, we’re so glad Sean got your pool looking like new and that your family is enjoying it. We truly appreciate your recommendation. We look forward to helping keep your pool in great shape.
Rita Cucinella3 reviewsiTotal number of Google reviews Rita has written across all businesses on Google Maps, not just this one.
⭐⭐⭐⭐⭐
Couldn’t be happier with the service! The owner is incredibly friendly, knowledgeable, and always takes the time to answer questions and make sure everything is taken care of properly. The pricing is very fair, especially considering the phenomenal level of service they provide.
They’re reliable, professional, and consistently keep our pool looking great. It’s refreshing to work with a company that genuinely cares about their customers and takes pride in their work. Highly recommend them to anyone looking for a trustworthy and dependable pool service!
Price assessment: Great price
Response from the owner · a week ago
Chris, thank you for the fantastic review. We’re thrilled our team’s friendly, knowledgeable service and reliability have made pool care worry free, and your recommendation means a lot to us.
Ricky Maldonado1 reviewiTotal number of Google reviews Ricky has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️
I’m really happy with the service from SD Pools! They’re friendly, professional, and do a great job. It’s such a relief knowing my pool is in good hands. I truly appreciate their hard work and attention to detail. I highly recommend SD Pools to anyone looking for reliable, quality pool service!
Price assessment: Reasonable price
Response from the owner · a week ago
Ricky, thank you for the excellent review. We’re glad our team’s thorough approach and friendly service give you confidence in your pool. Your recommendation means a lot to us.
Hunter “Pablo Zepata” DePoloLocal Guide · 10 reviewsiTotal number of Google reviews Hunter has written across all businesses on Google Maps, not just this one.
Thank you so much . This place is awesome . Super friendly and great customer service . We will be telling all of our friends . One less thing to have to worry about
Response from the owner · a week ago
Hunter, we appreciate you taking the time to share this. It means a lot that our team was friendly and helped make one less thing for you to worry about. Thank you for recommending us to your friends.
Jesse Kellert4 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
SD pool help me completely turn around my pool. They helped me with no equipment , maintaining the pool and kept it all affordable. I highly recommend.
Price assessment: Great price
Response from the owner · 2 weeks ago
Jesse, thank you for the kind words. We're glad we could help turn your pool around, assist without equipment, and keep maintenance affordable. We appreciate your recommendation.
Glynn Morehead7 reviewsiTotal number of Google reviews Glynn has written across all businesses on Google Maps, not just this one.
One of the best in the business! You won’t be disappointed
Response from the owner · 2 weeks ago
Shayler, we’re thrilled you had such a great experience. Knowing you consider us one of the best and wouldn’t be disappointed means a lot. Thank you for the strong endorsement.
Noah Tate7 reviewsiTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
HANDS DOWN THE BEST person to service your pool. If you’re lucky enough to meet the owner sean, he’s a new father and an amazing human being which translates in his work and business. Quality quality quality. If I could give 10 stars i would. HIGJLY RECOMMEND. he has really great options for returning clients too
Price assessment: Great price
Response from the owner · 2 weeks ago
Noah, your 10-star enthusiasm made our day and we are grateful for your kind words. We’re glad Sean’s care and our returning client options stood out. Thank you for highly recommending us.
