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Seamless Exterior

Roofing contractor · Waterloo, IA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%98+6.9Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#53 of 63 roof cleaningPosition by Experts Score among all companies we track in this category. · better than 16%
4.9 ★★★★★ 431 Google reviews · 24 photos
95%five-star reviews
4.83★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
$18ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Seamless Exterior at a glance

Customers frequently praise the company for punctual service, thorough explanations of roofing and gutter issues, and professional cleanup after installation. Recurring themes include friendly communication and staff who provide detailed inspections without pushing unnecessary repairs. However, low-star reviews indicate a pattern of missed appointments, delayed project timelines, and significant discrepancies between initial estimates and final costs, particularly when financing is involved.

  • Google rating: 4.9 out of 5 from 431 reviews (95% five-star).
  • Reviews on this page: 431 Google reviews (364 with written comments, 19 with photos).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: November 2, 2026.
  • Service: Roof Cleaning Company serving Waterloo, Iowa.

Data from Google, last updated November 2, 2026.

Score profile vs other roof cleaning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

Satisfaction87Reliability84Craft & service91Value100Momentum100Replies to reviews98Satisfaction: 87 (median 97)Reliability: 84 (median 97)Craft & service: 91 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 98 (median 100)
Seamless ExteriorRoof Cleaning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Seamless Exterior: 87/100 on this factor. Category median: 97.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Seamless Exterior: 84/100 on this factor. Category median: 97.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Seamless Exterior: 91/100 on this factor. Category median: 100.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Seamless Exterior: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Seamless Exterior: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Seamless Exterior: 98/100 on this factor. Category median: 100.A
98

Bar = this company · dark tick = category median.

Star ratings

431 Google reviews we collected

  • 5 stars40895%
  • 4 stars123%
  • 3 stars31%
  • 2 stars00%
  • 1 star82%

Praise vs complaints

Phrases our text analysis found in 364 written reviews

  • Praise76497%
  • Complaints253%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2827%
  • Reasonable5756%
  • Overpriced33%
  • Not sure1414%
$18k+72% vs typical roof cleaning

Middle half of what 63 customers paid ($8.3k–$28k) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude18023%
  • Quality & results17322%
  • Speed & response14418%
  • Would recommend11214%
  • Communication8711%
  • Price & value628%
  • Honesty & trust314%

What customers talk about

We read 364 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Clayton is a very good business person very kind keep him he explained things very well and took his time I will let my friends and family know about…”
  • “He did a great job of explaining processes and made sure I was understanding it all.”
    “Daniel was very prompt with our estimate after hail damaged our home .”
  • “Austin was so nice and helpful and came out so quickly”
    “The combination of the aggresive sales process, pricing, repeated delays, and lack of communication after taking a substantial deposot ultimately caus…”
  • “I would definitely recommend Seamless Exterior to anyone looking to replace their roof.”
  • “Additionally exceptionally kind and so easy to communicate with.”
    “ination of the aggresive sales process, pricing, repeated delays, and lack of communication after taking a substantial deposot ultimately caused us to…”
  • “Great to work with- fast estimates and reasonably priced!”
    “Calley did an excellent job on our flashing that had been ripped off with the crazy storms.”
  • “Would I appreciated most was his integrity and sincerity.”

People customers mention

  • Exteriors 21 reviews
  • Brett 16 reviews
  • Tom 15 reviews
  • Jason 14 reviews
  • Comer 13 reviews
  • Calley 12 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Seamless Exterior for 3 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

Dan was exceptional. Knew his product line, financing options, etc, but never pushed anything off on us. He was awesome to deal with.

Paid $15,000–20,000Great priceService not listed
Sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

We’re on time and they did a great job. Fixed the problem areas and did a good job of cleaning up before leaving. Would recommend and use again.

Paid $1–5,000Service not listed
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Had a great experience with the roof installation. You would never know construction took place as all debris was removed. Very quick, very polite, very professional. Thank you, will recommend.

Paid $15,000–20,000Service not listed
Josephine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I would definitely recommend Seamless Exterior to anyone looking to replace their roof. The workers were very nice and pleasant communicators. Calley explained everything in detail. They were here just to replace the roof and found that my soffits were broken and other stuff needed to be fixed in my roof and hey,…

Paid $15,000–20,000Great priceService not listed
Jeffrey11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Carlos was very kind and knowledgeable! He answered many of my questions and was honest. He really helped me out. Thank you!

Paid $1–5,000Not sureService not listed
Erik2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Calley and the Zapata team did a great job on my decorative shutters and gutters, so pleased, thanks so much!

Paid $1–5,000Reasonable priceService not listed

Photos

Customer reviews

4.9 ★★★★★ 431 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
dale henry4 reviewsTotal number of Google reviews dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dan was exceptional. Knew his product line, financing options, etc, but never pushed anything off on us. He was awesome to deal with.

  • Price assessment: Great price
  • Price: $15,000–20,000
  • Services: Service not listed
Response from the owner · a month ago

Thank you for the perfect rating! We're pleased to know you had a great experience.

Sara Bowling1 reviewTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’re on time and they did a great job. Fixed the problem areas and did a good job of cleaning up before leaving. Would recommend and use again.

  • Price: $1–5,000
  • Services: Service not listed
Response from the owner · 3 days ago

Thank you for the glowing review! We're thrilled to hear that you're happy with our service.

Sharon Burt1 reviewTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Clayton is a very good business person very kind keep him he explained things very well and took his time I will let my friends and family know about your company

Response from the owner · a week ago

We appreciate your 5-star rating! It's wonderful to know we met your expectations.

Taylor Miller1 reviewTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Most knowledgeable sales person I have ever had the pleasure of meeting. Additionally exceptionally kind and so easy to communicate with. You are a very very lucky company to have him working for you. What ever you are paying him it's NOT ENOUGH!! Would love to have accepted his proposal, and he preformed a AAA effort very professional!! My finances just didn't fit the proposal. Just to let you know I learned more than I ever thought I could or would learn about roofing and will go forward with that information. Sorry we couldn't work together but it was my pleasure just to meet a wonderful person like you!!!

Response from the owner · a week ago

Thank you for the high praise! We're glad you enjoyed our service.

Mitch KonkenLocal Guide · 21 reviewsTotal number of Google reviews Mitch has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Calley is always great to work with. The 5 star review is based solely on the most recent time he worked at my property. Very professional and knowledgeable. Got done on time and cleaned up nicely.

Response from the owner · a week ago

Thank you for your kind review! Your satisfaction is our top priority.

jacquelyn decker3 reviewsTotal number of Google reviews jacquelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you issac- you came as a guest and left as a friend.

Response from the owner · 2 weeks ago

We appreciate your 5-star rating! It's wonderful to know we met your expectations.

Diana Caculovic2 reviewsTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Satisfied with explanation on every detail. Very friendly

  • Price assessment: Great price
  • Price: $15,000–20,000
  • Services: Service not listed
Response from the owner · 2 weeks ago

We appreciate your feedback and the 5-star rating! It means a lot to us.

Steven Davidson6 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with the roof installation. You would never know construction took place as all debris was removed. Very quick, very polite, very professional. Thank you, will recommend.

  • Price: $15,000–20,000
  • Services: Service not listed
Response from the owner · 4 weeks ago

Thank you for the perfect rating! We're pleased to know you had a great experience.

Josephine Ocana2 reviewsTotal number of Google reviews Josephine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would definitely recommend Seamless Exterior to anyone looking to replace their roof. The workers were very nice and pleasant communicators. Calley explained everything in detail. They were here just to replace the roof and found that my soffits were broken and other stuff needed to be fixed in my roof and hey, they went ahead and took care of everything. They did everything in one day. I was very pleased with the work they did I was very pleased with all the people that came to my house to fix my roof.

  • Price assessment: Great price
  • Price: $15,000–20,000
  • Services: Service not listed
Response from the owner · a month ago

We appreciate your 5-star rating! It's wonderful to know we met your expectations.

Kristi PickeringLocal Guide · 17 reviewsTotal number of Google reviews Kristi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Austin was so nice and helpful and came out so quickly

  • Services: Service not listed
Response from the owner · a month ago

Thank you for your kind review! Your satisfaction is our top priority.

Seamless Exterior on Google Maps →

Business details