How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%51+27.8Reliability 24%29+7Value 14%38+5.4Replies to reviews 7%100+7.1Momentum penalty89−1.1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORESears Appliance Repair
Lynchburg, VA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 15 TV repair services · 4.5★ from 419 Google reviews
Report card
Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sears Appliance Repair for 8 kinds of job.
Sears Appliance Repair for dryer repair
Clear ✕All 33 Google reviews tagged “Dryer repair” · showing 20
Very polite and efficient!
Nathan and his partner Charles were on time, friendly and explained everything from start to finish.
Very professional tech, got me going again in minutes. I enjoyed talking with him.
Did a great job. Thankyou
Dryer repair
Al was fantastic. Very helpful and a clear communicator.
Service person called to let me know when he would arrive. He was very nice and fixed my problem very quickly.
He was friendly and professional. Got to the root of the problem and corrected it quickly.
No charge under warranty
Great job very professional, easy to work with!
Frank was very professional and explained our dryer problem easy to understand. He was respectful and is an asset to Sears Repair.
Roy was great. I had already diagnosed that it was a faulty roller. $400 for 2 new rollers and a 1 hour service call is a bit extreme. This is essentially half the cost for a brand new dryer.
Nathan was amazing. Very professional, knew how to diagnose the problem and when they returned to fix it, he was quick and efficient. His coworker that was with him was also very pleasant. Thank you for great customer service!
Were very accurate with ETA. Did the repair in a timely manner.. were very polite
Very well mannered ,professional and knowledgeable. I would definitely recommend him to anyone. he was a top performer, very manageable and knowledgeable. I would recommend him to work with anyone.
Very detailed and quick .
Technician was very polite and quick to complete job. I had my service date canceled 2 times by Sears which is very aggravating. Dryer was under warranty so no cost.
Fantastic service. My technician was very nice. Within 45 minutes of arriving he had diagnosed an issue with the heating element, determined he had a replacement with him, created an estimate and completed the repair. Incredibly quick and thorough!
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 60 | $126–$415 |
| Dryer repair | 33 | $153–$354 |
| Refrigerator/freezer repair | 33 | $146–$473 |
| Dishwasher repair | 21 | $131–$347 |
| Stove, cooktop & oven repair | 9 | $114–$398 |
| Oven repair | 8 | $239–$398 |
| Washer/dryer repair | 6 | — |
| Refrigerator repair | 6 | — |
