How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%51+27.8Reliability 24%29+7Value 14%38+5.4Replies to reviews 7%100+7.1Momentum penalty89−1.1Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORESears Appliance Repair
Lynchburg, VA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 15 TV repair services · 4.5★ from 419 Google reviews
Report card
Percentile vs other TV repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Sears Appliance Repair for 8 kinds of job.
Sears Appliance Repair for washing machine repair
Clear ✕All 60 Google reviews tagged “Washing machine repair” · showing 20
Nathan has done repair at our home before. We find him knowledgeable and courteous. The cost of repair was outrageous. THAT WAS NOT NATHAN'S FAULT. Should we need repair in the future we will likely try another appliance repair bc of the difference in repair cost. We originally called another repair service who…
Nathan was very helpful in fixing my washer machine. The fix was simple and he was in and out quick. I had the protection plan so no money out of pocket which is great.
Nathan and his partner Charles were on time, friendly and explained everything from start to finish.
The service man did well: informed us of his expected arrival time, did his troubleshooting, explained the estimated cost of repairs. I’m not giving 5 stars because no paper receipt was provided and I went through a BIG hassle with the company trying to get his notes (which I never did) and a copy of the estimate…
My technician, Charles was perfect! He was so polite and efficient! Got to work and got the job done. He knows what he's doing. Sears, on the other hand, as far as a service provider stinks! They are totally AI. You make the appointment, then confirm appointments about four times. Get AI updates which don't match…
Great experience very helpful technician David. Highly recommend
excellent service technician. Roy Very knowledgeable and completed work in A timely manner
I was very pleased that David was our technician today. He had come to look at another one of our appliances, in the past. He is very friendly and knowledgeable.
The Technician was very knowledgeable about this machines issue. Repaired it promptly, left area neat and machine in place and properly working again!! Thank you.
Professional and courteous.
David done great, second guy didn’t know what he was doing and third guy was great too.
Repairman never came. There was no explanation from the company. There is no phone number to communicate with Sears.
Roy, the service tech, was on time. He was very polite, courteous, and knowledgeable about his work. He quickly determined the problem I was having with my GE washer, explained to me in detail what the problem was, and quickly repaired the problem. He then checked the machine to make sure that everything seemed…
I received excellent service from David. He was at my home to look at an issue with my washer. He was very thorough and answered all of my questions. He was professional and polite
David is the best! Overall great experience and he knows what he is doing.
This is the 6th time someone has had to come to my house (keep in mind on April 8th someone was supposed to come and they didn’t) The guy said my machine keeps tiling out due to our low water pressure, however, our pressure has been the same for 2 and half years and just started having this issue. He said for my…
Sears Home Service technician David did an outstanding job on our washing machine. I’d recommend him to others. Tks.
David did a great job of diagnosing the problem. He suggested some ways to keep the washer from doing the same thing. It is still doing the same problem. I need to research what I need to add that will help.
Roy is a detailed technician and provided excellent customer service from pre-arrival to completion. He is very knowledgeable in repairing washing machines and provides top service.
Roy came out and was an absolute professional. Very kind, knowledgeable, and efficient. I would be happy if he was my technician every time I made a call to American Home Shield. Update; Roy did not file our paperwork correctly and now it’s been two weeks without a washer. Please contact me.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Washing machine repair | 60 | $126–$415 |
| Dryer repair | 33 | $153–$354 |
| Refrigerator/freezer repair | 33 | $146–$473 |
| Dishwasher repair | 21 | $131–$347 |
| Stove, cooktop & oven repair | 9 | $114–$398 |
| Oven repair | 8 | $239–$398 |
| Washer/dryer repair | 6 | — |
| Refrigerator repair | 6 | — |
