Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts

Second Home Pet Resort logo
Second Home Pet Resort
Phoenix, AZ · 4.7★ (447)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%14+2.1Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%9+0.7Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 18Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.18
RankPosition by Experts Score among all companies we track in this category.#17
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.12.7%

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Second Home Pet Resort for dog daycare

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Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog daycare”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Dog daycare”

CarlinaLocal Guide · 131 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Friendly, caring, our Golden came home happy and tired!

Great priceDog daycare
AllieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

We're definitely going again! I took my dog in for day care yesterday for the first time. He stayed for the 3 hour evaluation period. I like that you can watch the dogs playing together and they can't really see you watching from the window. When it was time to leave, my dog ran away from the staff member (a…

Great priceDog daycare
GaryLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Take very good care of our puppy!

Dog boardingDog daycare
MarcLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We take our dogs here for playtime and overnight boarding. People are amazing and our dog always comes home happy and exhausted!

Reasonable priceDog groomingDog boardingDog daycare
CliffLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great place, Great people! 🤗

Great priceDog daycare
SamLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★

Very difficult to get a hold of. They switched to a new online booking system for daycare but when I went to try it for the first time they didn't have my dog in the system and prompted me to call anyway which is the issue in the first place since they won't answer the phone in the morning... Why is it such a hassle to bring a dog in on short notice?

Not sureDog daycare
CassLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceDog groomingDog boardingDog daycare

Why it scores 18How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%14+2.1Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%9+0.7Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 18Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction8
Reliability14
Craft & service4
Value3
Momentum9
Track record97
Accountability86

Compare with

FurBabies & Friends logoFurBabies & FriendsExperts Score 81Phoenix · 5.00★Yesspet Pet Care logoYesspet Pet CareExperts Score 68Phoenix · 5.00★Nadia's Dog Nanny Services LLC logoNadia's Dog Nanny Services LLCExperts Score 65Phoenix · 4.90★
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