Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%14+2.1Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%9+0.7Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 18Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.18SCORESecond Home Pet Resort
Phoenix, AZ · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 18 pet sitters · 4.7★ from 447 Google reviews
Report card
Percentile vs other pet sitters (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Second Home Pet Resort is better than 8% of pet sitters.F
8
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Second Home Pet Resort is better than 14% of pet sitters.F
14
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Second Home Pet Resort is better than 4% of pet sitters.F
4
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Second Home Pet Resort is better than 3% of pet sitters.F
3
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Second Home Pet Resort is better than 9% of pet sitters.F
9
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Second Home Pet Resort is better than 97% of pet sitters.A
97
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Second Home Pet Resort is better than 86% of pet sitters.A
86
Reviews for your job
Customers hired Second Home Pet Resort for 5 kinds of job.
Second Home Pet Resort for cat grooming
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Cat grooming”
SamLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Wonderful staff and environment. No hesitation about using it again.
Dog boardingCat grooming
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 35%Reasonable 50%Overpriced 8%Not sure 8%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 21 | — |
| Dog grooming | 16 | — |
| Dog daycare | 7 | — |
| Other pet boarding | 5 | — |
| Other pet daycare | 3 | — |
