How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%8+2.8Reliability 15%14+2.1Craft & service 20%4+0.8Value 10%3+0.3Momentum 8%9+0.7Track record 7%97+6.8Accountability 5%86+4.3Experts Score= 18Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.18SCORESecond Home Pet Resort
Phoenix, AZ · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #17Position by Experts Score among all companies we track in this category. of 18 pet sitters · 4.7★ from 447 Google reviews
Report card
Percentile vs other pet sitters (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: value.
Reviews for your job
Customers hired Second Home Pet Resort for 5 kinds of job.
Second Home Pet Resort for dog boarding
Clear ✕All 21 Google reviews tagged “Dog boarding” · showing 20
Second Home Pet Resort is awesome! I feel comfortable boarding Murphy here because I know he is in great hands and loves the indoor/outdoor suite. The staff is wonderful and takes the time to go over any medications he is on. Boarding your family member can be hard, and Second Home relieves much of that stress.
Take very good care of our puppy!
We take our dogs here for playtime and overnight boarding. People are amazing and our dog always comes home happy and exhausted!
First off this review is for the "new" owners. I have been a customer for 10+ years now. When I went and picked up my dogs today and was told that the daily rate was $160 a night for 2 dogs I thought they were joking. I was even told that the total included an 8% surge pricing fee. Well long story short you lost…
We use second home every time we travel and I have endless good things to say about them. Regular check ins and photos, little videos of my dog obsessed with the play pool, everyone is an absolute pleasure and so professional to communicate with. Just feels so reassuring to trust the place he’s staying at so I can actually enjoy my trip. 10/10 recommend 💕
We boarded our dog here a few times, everyone is so helpful and friendly! From scheduling to boarding our dog, everything is made very easy. The employees are fantastic with our dog and each time he when back he was happy to see certain people he previously interacted with. Clean facility too! Highly recommend!!
Diablo loves it here, price is right, we also get the picture deal and everyone is super nice. Picture is for you to see what dog I have :)
Wonderful staff and environment. No hesitation about using it again.
They always take the best care of my dog. We will always use this place for boarding.
I always board my pet here and she is treated so well and comes home happy! This is the one boarder I have found where she feels comfortable. Highly recommend!
We boarded our senior pets for the first time at Second Home. They were so communicative before the stay. Kim at the front desk was a joy when welcoming us. The pet resort is clean and well maintained. We felt so comfortable leaving them. They administered our pup’s insulin shot and monitored our other picky eater.…
I bring my boy Brewno there throughout the year for day boarding, but a month ago I had to board him for a week due to an unexpected family situation that occurred ,and all I can say is there is such a relief and peace of mind that you feel when you drop off our pet at Second Home. Having a place to rely on to take…
Its been 4 years , we keep our boy Ace here , be it for a day, 2 days or even for a month. The staffs there love Ace and Ace lives them. We never had any issue , the grooners are also extremely professional. For long stays they have paid option for daily pictures and videos too.
Absolutely loved the staff there . They treated my dogs like they were one of their own. Clean place. And lots to do for your pets. And I loved their prices. I rate it 100 percent and more.i will never take my loves ones anywhere else
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 21 | — |
| Dog grooming | 16 | — |
| Dog daycare | 7 | — |
| Other pet boarding | 5 | — |
| Other pet daycare | 3 | — |
