Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Google reviewers rate Security Equipment, Inc. 4.9 out of 5 based on 96 reviews, with the owner responding to 93 percent of comments. Customers frequently cite professional installation, reasonable pricing, and quick response times for security and access control systems. Recurring themes include helpful communication, thorough explanations, and reliable long-term support for both residential and commercial properties. One low-star review noted a significant delay in resolving a service contract issue, where a camera system remained down for eight days without clear communication regarding repairs.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Bar = this company · dark tick = category median.
96 Google reviews we collected
Phrases our text analysis found in 73 written reviews
How often each topic comes up in the written reviews
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We have been with SEI for going on 7 years now, always helpful, always ready to troubleshoot if needed, Sam and the team in the KC office have been gr…”
“Very reasonably priced for ease of mind and the company is always quick to respond.”
“SEI exceeded my expectations when we switched from another monitoring service.”
“If you're looking for a security company that truly cares about its clients and community, look no further than SEI Security.”
“Technician was super easy to deal with and made sure to explain everything thoroughly before he left”
“I highly recommend SEi to anyone in need of reliable and state-of-the-art security solutions.”
“Thanks to him and the team at SEI we have an upgraded system at a very reasonable cost.”
praise complaint · found by our text analysis, Google review wording unchanged.
Several years ago a house we were remodeling was burglarized with 10s if thousands of damages and years of tools (some sentimental) were stolen. SEI has been awesome protecting our home and investment properties. Very reasonably priced for ease of mind and the company is always quick to respond.
We have been with SEI for going on 7 years now, always helpful, always ready to troubleshoot if needed, Sam and the team in the KC office have been great, will continue to use their services as we expand
SEI exceeded my expectations when we switched from another monitoring service. They were professional in their approach, presentation and thorough with understanding our needs. The installation with Josh and Manny was exceptional!! We live in a very old limestone home which can present a lot of challenges. They…
SEI can handle the small “home” projects to the large “corporate “ project. Call and ask for Robert. A very trustworthy company.
Josh completed the installation in less time than expected. Thanks to him and the team at SEI we have an upgraded system at a very reasonable cost.
Very professional technician. Very friendly and willing to answer all our questions
4.9 ★★★★★ 96 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Good service
Thank you Wade for your kind words. We appreciate you and your business.
Several years ago a house we were remodeling was burglarized with 10s if thousands of damages and years of tools (some sentimental) were stolen. SEI has been awesome protecting our home and investment properties. Very reasonably priced for ease of mind and the company is always quick to respond.
Thank you, Michelle, for sharing your experience and for trusting SEI to protect your home and investment properties; we value your kind words and are glad to provide you with peace of mind. We are sorry you went through the burglary years ago. We appreciate you and your business and are happy to continue to protect your properties.
They did a great job installing systems for us!
Thank you, Abishek, for your kind words and five star review! We're glad to hear that you were happy with the system installation and appreciate your support.
We have been with SEI for going on 7 years now, always helpful, always ready to troubleshoot if needed, Sam and the team in the KC office have been great, will continue to use their services as we expand
Thank you, Jimmie, for your kind words and for being with us for 7 years; we're glad to hear that Sam and the KC team have been helpful, and we look forward to supporting you as you expand!
SEI exceeded my expectations when we switched from another monitoring service. They were professional in their approach, presentation and thorough with understanding our needs. The installation with Josh and Manny was exceptional!! We live in a very old limestone home which can present a lot of challenges. They really took their time to make sure everything was right and not just “good enough”. I couldn’t recommend this company any higher.
Thank you, Steve, for your kind words! We're glad to hear that our team, including Josh and Manny, was able to meet your needs and tackle the challenges of your home. Your recommendation means a lot to us! We appreciate you and your business.
SEI can handle the small “home” projects to the large “corporate “ project. Call and ask for Robert. A very trustworthy company.
Thank you, James, for your kind words about SEI; we appreciate your support!
SEI provides service at several of our locations. Always top notch!
Thank you, John, for your kind words about our service; we appreciate you and your business and are glad to hear you're consistently pleased!
Josh completed the installation in less time than expected. Thanks to him and the team at SEI we have an upgraded system at a very reasonable cost.
Thank you, David! We're glad to hear that Josh and the team at SEI were able to provide an efficient installation and upgrade for you at a great price. We appreciate you and your business.
Very professional technician. Very friendly and willing to answer all our questions
Thank you for your 5-star review! We appreciate you, your feedback and business.
Technician was super easy to deal with and made sure to explain everything thoroughly before he left
Thank you for sharing your experience with us, Charlene! We're glad to hear that our technician provided you with clear explanations. We appreciate you and your business.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
