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Self Help Los Angeles

Marriage or relationship counselor · Downey, CA · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%58+36.8Reliability 28%20+5.6Replies to reviews 8%17+1.4Experts Score= 44Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.44SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#60 of 62 marriage counselorsPosition by Experts Score among all companies we track in this category. · better than 3%
4.7 ★★★★★ 117 Google reviews · 20 photos
90%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
20%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Oct 2026latest review

Self Help Los Angeles at a glance

Google reviewers rate this Downey marriage counseling practice 4.7 out of 5 based on 117 reviews. Clients frequently praise individual therapists for providing practical tools, active listening, and guidance for couples, anxiety, and addiction issues. Services include one-on-one sessions, group support, and crystal light bed treatments. However, several low-star reviews criticize receptionists for being pushy about payments or lacking empathy, and some clients report feeling judged or ineffective during specific therapy sessions.

  • Google rating: 4.7 out of 5 from 117 reviews (90% five-star).
  • Reviews on this page: 117 Google reviews (112 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 29, 2026.
  • Service: Marriage Counselor serving Downey, California.

Data from Google, last updated November 2, 2026.

Score profile vs other marriage counselors

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction58Reliability20Craft & service–Value–Momentum100Replies to reviews17Satisfaction: 58 (median 83)Reliability: 20 (median 75)Momentum: 100 (median 100)Replies to reviews: 17 (median 88)
Self Help Los AngelesMarriage Counselors median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Self Help Los Angeles: 58/100 on this factor. Category median: 83.C
58
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Self Help Los Angeles: 20/100 on this factor. Category median: 75.D
20
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Self Help Los Angeles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Self Help Los Angeles: 17/100 on this factor. Category median: 88.F
17

Bar = this company · dark tick = category median.

Star ratings

117 Google reviews we collected

  • 5 stars10590%
  • 4 stars22%
  • 3 stars11%
  • 2 stars11%
  • 1 star87%

Praise vs complaints

Phrases our text analysis found in 112 written reviews

  • Praise11894%
  • Complaints76%

Topic share

How often each topic comes up in the written reviews

  • Would recommend4032%
  • Staff & attitude3528%
  • Communication1411%
  • Speed & response1310%
  • Honesty & trust119%
  • Quality & results76%
  • Price & value54%

What customers talk about

We read 112 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I 100% recommend therapy with Tamara to anyone looking for real support and positive change.”
    “I feel like people like this take advantage of people who really need mental health services and I would not recommend this place to anyone.”
  • “Armando is very informative & welcoming & has tools to offer that are helpful.”
  • “Leticia has a way of communicating and correlating personal experiences / trauma into tools that can assist and better personal growth.”
  • “Spoke with Armando initially regarding my needs and was offered their service immediately.”
  • “I’ve done therapy with multiple people for about 10+ years and no place can compare to this one honestly.”
  • “Overall this was a great experience to have and it was convenient as we'd meet in the evening via zoom.”
  • “Definitely worth it, changed our erception of everything that we both were going through and has helped us alot during the healing process.”
    “This place is not worth it for therapy.”

People customers mention

  • Nancy 22 reviews
  • Leticia 10 reviews
  • Wes 8 reviews
  • Estrada 5 reviews
  • Armando 4 reviews
  • Rafael 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Katherine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

HIGHLY recommend giving this place a shot. I’ve done therapy with multiple people for about 10+ years and no place can compare to this one honestly. Armando is very informative & welcoming & has tools to offer that are helpful. Jason is hands down the best therapist/coach and is amazing at what he does! I walked in…

Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason has helped me a lot with my mental struggles. He gives good tips and helps you get through your week with the tools/tasks he provides. I definitely recommend him.

Lizbet14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have had a handful of sessions with the crystal light bed and absolutely enjoy coming out relaxed and clear minded after a session. It helps to meditate and rest with the background selected sounds.

Arturo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I reached out to Tamara for help with issues that were affecting my marriage. Through her guidance, I’ve been able to overcome multiple addictions and gain a deeper understanding of myself. My wife and I can’t express how thankful we are for everything she’s done. I’ve learned so much, and most importantly, I’ve…

AriLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My husband had one solo session with Tamra and his second session it was both of us.. and i already feel better about growing and healing both of us !! Definitely looking forward to next Wednesday and applying the tools we were given today!!

stephanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My husband and I started therapy three months ago with Tamara, and I truly can’t express how grateful we are. Working with her has completely changed our relationship for the better. Her guidance, compassion, and the tools she shares have helped us grow individually and together. She reminds you that real change…

Photos

Customer reviews

4.7 ★★★★★ 117 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Katherine Medina1 reviewTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

HIGHLY recommend giving this place a shot. I’ve done therapy with multiple people for about 10+ years and no place can compare to this one honestly. Armando is very informative & welcoming & has tools to offer that are helpful. Jason is hands down the best therapist/coach and is amazing at what he does! I walked in holding onto so much baggage from the past and within a few one on one sessions, he helped me break that cycle and let it go. His approach isn’t your typical sit and tell me your problems type of sessions; he actually gets to the root of it and guides you on how to work on it. I truly recommend him for individual & couples therapy! The environment to the office is also very welcoming, warm & feels like such a safe and calm space. It’s worth every penny! Thanks Coach! 🙏🏻🤌🏻🤗

Pau BorjaLocal Guide · 10 reviewsTotal number of Google reviews Pau has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I first started going to couples therapy last October, but there's usually a 2 week gap between one session and the next. I do a lot of journaling/self-reflection on my own already + coming from a cultural background where therapists aren't really the norm when you have friends, I first thought about therapy as something unnecessary. But after our first pre-therapy package with my partner, we decided to get one of their starter packages and later eventually added another one. The space I've shared with my partner and Jason have felt sacred and confidential. Where you won't be ridiculed for voicing out opinions, boundaries, fears, insecurities, goals and ambitions. I am amazed and only rightfully so by how emotionally intelligent, capable and gentle yet firm my sessions have been with my partner with Jason guiding us. Jason has been a tremendous help and it's a delight to have another person ask the right questions to help us decide truly what matters to us. I think it is more apt to call them life coaches. It feels nice to have someone tell me I'm emotionally vocal because it took years of introspection within my relationship to get to this level, and I know Jason can help my now former partner too as an individual. It's a little pricey and intimidating at first, for sure. But if you're serious about life improvement, self-growth, and caring about others, we must start with ourselves. We must be accountable for our actions, and be gentle with ourselves before we can love others in the best version of ourselves. This is going to be an investment! Thank you so much for all your help, Jason. And to Armando as well ☺️ Edit: If you think that the best version of yourself can only be attained by severing bonds with people who like your continuous access but drain your peace, then you know the right thing to do.

Jose Magana2 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jason has helped me a lot with my mental struggles. He gives good tips and helps you get through your week with the tools/tasks he provides. I definitely recommend him.

Lizbet O14 reviewsTotal number of Google reviews Lizbet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had a handful of sessions with the crystal light bed and absolutely enjoy coming out relaxed and clear minded after a session. It helps to meditate and rest with the background selected sounds.

Arturo2 reviewsTotal number of Google reviews Arturo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I reached out to Tamara for help with issues that were affecting my marriage. Through her guidance, I’ve been able to overcome multiple addictions and gain a deeper understanding of myself. My wife and I can’t express how thankful we are for everything she’s done. I’ve learned so much, and most importantly, I’ve been able to strengthen my relationship with my wife and our kids. Thank you so much, Tamara, for making such a positive difference in our lives.

Ari RLocal Guide · 13 reviewsTotal number of Google reviews Ari has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband had one solo session with Tamra and his second session it was both of us.. and i already feel better about growing and healing both of us !! Definitely looking forward to next Wednesday and applying the tools we were given today!!

stephanie jimenez2 reviewsTotal number of Google reviews stephanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband and I started therapy three months ago with Tamara, and I truly can’t express how grateful we are. Working with her has completely changed our relationship for the better. Her guidance, compassion, and the tools she shares have helped us grow individually and together. She reminds you that real change takes effort—but when you put in the work, it truly pays off. I am now continuing therapy one-on-one with Tamara, and it has been such a healing experience. She makes me feel deeply heard, understood, and safe. I never feel judged—only supported and encouraged. Every session feels meaningful, and I always leave with more clarity and confidence. I 100% recommend therapy with Tamara to anyone looking for real support and positive change.

Albert Buzani1 reviewTotal number of Google reviews Albert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend coming here, very helpful and kind people they are, if your struggling with anxiety or OCD thinking this is the place to go. I highly recommend you see Tamara she's is amazing at her job and very helpful.

Ashanti ColeLocal Guide · 17 reviewsTotal number of Google reviews Ashanti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Place was good. Until i expressed to one of the therapists leticia “i didn’t know i had this problem until i went To court. Court is one of the reasons I’m here” she took those words and twisted them around and made it seem like i was not sincerely visiting them for help. After a long frustrating conversation with the receptionist she scheduled a couple more sessions with Tara but never made it to them because they later called and said tara quit!! So I’ve refused to go to the lady who lied on me and They Decided to write my completion letter, but 3 years later this place has none of my records. No proof that i even gone to this place to support my rehabilitation for anger or depression. No proof that I’ve spoken to any of the therapist! They’ve deleted all my files. This place is not worth it for therapy. Find another place where the people actually care about your well being. This place is all about money.

Chrysti Lavv2 reviewsTotal number of Google reviews Chrysti has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my first couple therapy session with Jason. I feel like I learned so much on our first session already about the cycles that we both fall into over and over and why things aren't working and fall back into the same routine. I really feel that he listens to what we say and pays attention. he doesn't waste time gives us an hour like we paid for.

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