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Turning Point Counseling - Christian Counseling

Marriage or relationship counselor · Downey, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%84+25.8Experts Score= 87Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#24 of 62 marriage counselorsPosition by Experts Score among all companies we track in this category. · better than 62%
5.0 ★★★★★ 11 Google reviews · 9 photos
100%five-star reviews
0%1–2★, last 11 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Jul 2025latest review

Turning Point Counseling - Christian Counseling at a glance

Google reviewers rate Turning Point Counseling five stars based on eleven reviews, with the owner responding to all feedback. Clients describe the counseling services as compassionate, non-judgmental, and effective for addressing trauma and personal growth. Recurring themes highlight the counselor's strong communication skills, patience, and integration of Christian faith into the therapeutic process. No negative patterns or criticisms appear in the provided excerpts, as all reviews express satisfaction with the support and comfort received during sessions.

  • Google rating: 5.0 out of 5 from 11 reviews (100% five-star).
  • Reviews on this page: 11 Google reviews (11 with written comments).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: July 3, 2025.
  • Service: Marriage Counselor serving Downey, California.

Data from Google, last updated November 2, 2026.

Star ratings

11 Google reviews we collected

  • 5 stars11100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 11 written reviews

  • Praise15100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend640%
  • Staff & attitude320%
  • Honesty & trust320%
  • Quality & results213%
  • Communication17%

What customers talk about

We read 11 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…she is an amazing listener n has great communication…So I will gladly recommend her to all family and…”
  • “She demonstrates a passion to help people grow & develop their God-given purpose and she always lifts others up through compassion & empathy.”
  • “From my very first conversation with Bianca, I could tell she genuinely deeply cares for people.”
  • “She is a wonderful counselor with great experience.”
  • “…and her inspiring personality…she is an amazing listener n has great communication…So I will gladly recommend her to all family and…”

People customers mention

  • Bianca 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

BethanyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been coming to them off and on for many years. They never caused me to feel judged, criticized, or afraid. They truly help me figuring out my trauma. Highly recommend them.

CarstenLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

From my very first conversation with Bianca, I could tell she genuinely deeply cares for people. The Lord speaks to and through her, of this I am certain. The encouragement and support I feel after every interaction with her is unmatched. I am blessed to have worked with her and am so hopeful for those who will…

Jennika5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Definitely recommend Bianca! She is kind, caring, and patient. She has a passion for community and for instilling faith into all situations. I appreciate her and she truly brought light into my life!

Roman2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

All I have to say is that Bianca Galvez has a God given talent…she made feel very comfortable and relaxed by the way she began her approach and her inspiring personality…she is an amazing listener n has great communication…So I will gladly recommend her to all family and friends that need her treatment.

Adrianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Want to feel seen, heard and understood? Miss Bianca is exceptional; I've had the privilege of knowing her and her passion for the helping people find their voice, helping them understand they are not alone and they matter. I believe God has a purpose for everyone and being a therapist is hers.

wendy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Bianca is such a wonderful person inside / out! Her love for Jesus truly shows when she connects with others. She has a passion for connecting, helping and guiding others in the right direction. To know her, to talk to her & to be guided by her is such an honor!

Photos

Customer reviews

5.0 ★★★★★ 11 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Cheri Ross2 reviewsTotal number of Google reviews Cheri has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bianca is compassionate and encouraging. I highly recommend her!

Response from the owner · a year ago

Thank you, Cheri for your kind words

Bethany MudraLocal Guide · 12 reviewsTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been coming to them off and on for many years. They never caused me to feel judged, criticized, or afraid. They truly help me figuring out my trauma. Highly recommend them.

Response from the owner · a year ago

Thank you, Bethany for your words of encouragement. It’s greatly appreciated.

Carsten TiceLocal Guide · 21 reviewsTotal number of Google reviews Carsten has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

From my very first conversation with Bianca, I could tell she genuinely deeply cares for people. The Lord speaks to and through her, of this I am certain. The encouragement and support I feel after every interaction with her is unmatched. I am blessed to have worked with her and am so hopeful for those who will cross paths with her in this profession that she was so clearly born to do. Thank you for your generous heart and magnanimous ways, Bianca.

Response from the owner · 2 years ago

Carsten, thank you so much for your words of encouragement. I know this will richly bless Bianca. She’s one of our star therapists who we are very proud of.

Jennika Davila5 reviewsTotal number of Google reviews Jennika has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Definitely recommend Bianca! She is kind, caring, and patient. She has a passion for community and for instilling faith into all situations. I appreciate her and she truly brought light into my life!

Response from the owner · 2 years ago

Jennika, thanks so much for your encouragement. Bianca has been a bright light to our team.

Roman Leal2 reviewsTotal number of Google reviews Roman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

All I have to say is that Bianca Galvez has a God given talent…she made feel very comfortable and relaxed by the way she began her approach and her inspiring personality…she is an amazing listener n has great communication…So I will gladly recommend her to all family and friends that need her treatment.

Response from the owner · 2 years ago

Roman, your kind and encouraging words are much appreciated. Indeed, Bianca is a gifted counselor.

Adrianna V1 reviewTotal number of Google reviews Adrianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Want to feel seen, heard and understood? Miss Bianca is exceptional; I've had the privilege of knowing her and her passion for the helping people find their voice, helping them understand they are not alone and they matter. I believe God has a purpose for everyone and being a therapist is hers.

Response from the owner · 2 years ago

Thank you Adrianna for your kind comment. We’re proud to Bianca on our team!

wendy lobos1 reviewTotal number of Google reviews wendy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bianca is such a wonderful person inside / out! Her love for Jesus truly shows when she connects with others. She has a passion for connecting, helping and guiding others in the right direction. To know her, to talk to her & to be guided by her is such an honor!

Response from the owner · 2 years ago

We agree with you Wendy. Bianca is a gifted counselor.

Karen Galvez4 reviewsTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bianca is an incredible listener that has a passion for helping people. She goes above and beyond to help anyone in need. She is a wonderful counselor with great experience. I definitely recommend her!

Response from the owner · 2 years ago

Thanks Karen for your encouraging words. We’re blessed to have Bianca on our team.

Elizabeth Salgado1 reviewTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bianca is great listener, very understanding, considerate, and trustworthy. She demonstrates a passion to help people grow & develop their God-given purpose and she always lifts others up through compassion & empathy. And I value & appreciate the genuine care, love and support she has always shown me in our conversations.

Response from the owner · 2 years ago

Thank you Elizabeth for feedback. Bianca has become a valued team member.

Victor Galvez2 reviewsTotal number of Google reviews Victor has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I need help , I was paired with Bianca and she did an amazing job getting to know me and making me feel comfortable. This allowed me to open up and start my journey of healing. I was also looking for a Christian counselor and she gives me that support as well. I recommend Bianca if you are looking for a an amazing Christian counselor

Response from the owner · 2 years ago

Victor, thanks for your kind reply. Bianca is a valued team!

Turning Point Counseling - Christian Counseling on Google Maps →

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