Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts
Google reviewers rate Serendipity Hair Studio five stars based on seventy-eight reviews, with the owner responding to over half of them. Clients frequently cite specific services like color, extensions, cuts, and perms, while highlighting the salon's Las Vegas-inspired atmosphere and the staff's ability to listen to detailed requests. Recurring themes include the team's friendliness, their skill in meeting precise styling goals, and the use of quality products. The primary criticism involves online booking issues that cause staff to be late or rush appointments, leading to rescheduling difficulties for some customers.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
78 Google reviews we collected
Phrases our text analysis found in 73 written reviews
What customers reported paying
Middle half of what 28 customers paid ($66–$119) · gold mark = category median.
How often each topic comes up in the written reviews
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Sydney is very warm and approachable, her services are attentive and fun.”
“Thus was a great experience, and I highly recommend her!”
“I'm a new client, and I have to say that Calie did an excellent job with my hair!”
“She is so talented, but even more than that, she made me feel so comfortable and genuinely cared for.”
“She's easy to talk to and is able to curate the appointment to what you need.”
“She always makes sure I’m 100% happy w my hair, and helps me make reasonable decisions regarding maintenance and what is going to look best for my hair type.”
“She gave me exactly what I asked for and was super sweet, quick and attentive.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Serendipity Hair Studio for 8 kinds of job. Pick one to see what they paid and said.
Sydney is very warm and approachable, her services are attentive and fun. She's easy to talk to and is able to curate the appointment to what you need.
I love love love serendipity!! Sydney does AMAZING on my extensions and color. She is always open to my ideas with trying out different techniques and styles. All of the stylist in the salon are extremely friendly and welcoming.
Absolutely LOVE this salon! ❤️ The Vegas-chic theme is adorable and the whole studio has such a fun, welcoming atmosphere But the best part was definitely my stylist, Calie! From the moment we met, we just clicked. She is so talented, but even more than that, she made me feel so comfortable and genuinely cared for.…
I truly don’t have words for Nichole. She is such a bright beautiful light who made me feel absolutely stunning again! I felt so welcomed by all of the ladies and received so many compliments from the team. I may have also cried out of happiness. Nichole, you’re a wizard 💕 THANK YOU!
Krysti is the sweetest hair stylist with such magic and flair in her studio! I had the best time getting to know her and she did a fabulous job on my hair! I know next door is going to be incredible!!!
Such a fabulous place. Krysti’s knowledge of what you need is much appreciated. She has created a relaxing technique in a Vegas themed atmosphere.
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 30 | $30–$79 |
| Hairstyling | 22 | $30–$76 |
| Hair coloring | 19 | $119–$214 |
| Blowouts | 11 | $41–$76 |
| Balayage | 8 | $151–$371 |
| Hair hydration treatments | 3 | — |
| Hair highlighting | 3 | $128–$246 |
| Blowdry | 3 | — |
5.0 ★★★★★ 78 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Sydney is very warm and approachable, her services are attentive and fun. She's easy to talk to and is able to curate the appointment to what you need.
I love love love serendipity!! Sydney does AMAZING on my extensions and color. She is always open to my ideas with trying out different techniques and styles. All of the stylist in the salon are extremely friendly and welcoming.
Absolutely LOVE this salon! ❤️ The Vegas-chic theme is adorable and the whole studio has such a fun, welcoming atmosphere But the best part was definitely my stylist, Calie! From the moment we met, we just clicked. She is so talented, but even more than that, she made me feel so comfortable and genuinely cared for. We talked and laughed for literally the entire 6 hours! 😂💛 I recently moved here from up North and have really been really missing my girls back home, so meeting Calie felt like exactly what I needed! My hair turned out AMAZING, but honestly, the experience meant just as much to me as the results. I cannot wait to go back to the salon and to see my girl Calie 🫶🤗🫶
Absolutely LOVE this! Thank you so much for such a sweet review. We’re so happy you found us, and even happier that you found your girl Calie! There’s nothing better than leaving with amazing hair AND feeling like you just hung out with a friend for 6 hours We can’t wait to have you back! ✨
I'm a new client, and I have to say that Calie did an excellent job with my hair! She listened, and was very good about the details and what I was looking for in style and color. The outcome was very satisfying! She also was very pleasant to talk to. She has a talent for making people feel at ease. Thus was a great experience, and I highly recommend her!
Thank you so much, Carla! We’re so happy you found us and had such a great experience with Calie. She truly takes the time to listen and make her guests feel comfortable. We can’t wait to have you back!
Sydney is the absolute best. Not only do I love my hair every time I leave, but I enjoy my time in the salon with her! Highly recommend to anyone!
Thank you so much, Rilee! We couldn’t agree more!! Sydney is the best! We love that you enjoy your time in the salon just as much as your hair. Thank you for trusting us!
Not only is the salon just so adorable, Krysti and her entire staff are so welcoming, so hospitable to every guest! I’ve never been so comfortable and had a feeling I can completely trust my stylist but Krysti made me feel so calm and did such an amazing job on my hair I love it!!! ** addition needed! Still go to this salon and the owner is just one of a kind making sure to give the best experience to my very customer. I had such a tight window and they fit me in and got me exactly what I was wanting! I love this salon
Thank you so much for your kind words! We truly value you! Your surprise visits, especially with your adorable little ones, always brighten our day. We look forward to seeing you all again soon!
Nichole cut my curly hairy and it looked really good after the haircut and really great the next morning after it fully air dried. At my request she used no products on my hair and I was super pleased that by the next morning it fell naturally and needs little maintenance.
Thank you so much, Julie! We’re so glad you’re loving your haircut and that Nichole was able to give you exactly what you were looking for. We appreciate you taking the time to leave such a sweet review!
I truly don’t have words for Nichole. She is such a bright beautiful light who made me feel absolutely stunning again! I felt so welcomed by all of the ladies and received so many compliments from the team. I may have also cried out of happiness. Nichole, you’re a wizard 💕 THANK YOU!
This makes us so happy to read! Nichole really is a gem, and we’re so glad you felt beautiful and welcomed from the second you walked in. This is exactly how we want our salon to feel. Thank you so much for trusting us!
Gail gave me the exact look I wanted!! Before, AI mock up, and after ✨
Thank you so much, Rachel! Gail is seriously a magician with a pair of scissors. We love seeing a vision come to life, and we’re so happy you trusted our Serendipity crew with your hair!
Krysti is the sweetest hair stylist with such magic and flair in her studio! I had the best time getting to know her and she did a fabulous job on my hair! I know next door is going to be incredible!!!
Aww thank you so much, Karishma! loved getting to know you and doing your hair! And thank you for cheering us on with the expansion next door it seriously means so much. So glad you found Serendipity!
Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts
