Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
Customers frequently praise the business for its friendly staff, reasonable pricing, and punctual delivery of materials like soil, mulch, and gravel. Recurring themes highlight the company's reliability in maintaining landscapes and its willingness to accommodate scheduling changes without fees. However, some low-star reviews criticize the quality of topsoil products, noting issues with stones, clay, and weed fabric mixed in, as well as concerns about proper installation barriers.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
72 Google reviews we collected
Phrases our text analysis found in 53 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 53 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very quick, the delivery person was very flexible and helpful and friendly.”
“Very pleasant every time I call and prices are very reasonable.”
“Great work done at a fair price by extremely friendly people.”
“They were creative, responsible, responsive, and gifted.”
“Excellent service, very friendly, I highly recommend them.”
“Wow this place is great and the people upfront are so friendly!”
“Good communication and the product was exactly what I needed.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Serrano Landscape Supply Group for 5 kinds of job. Pick one to see what they paid and said.
Nice selection of different types of soils,mulch,rocks and more! Very friendly and reasonable pricing!
Serrano Landscaping has been maintaining our grass, flower beds, trees and shrubs since we moved to Pearland in 2014. We have always been happy with the service. They are dependable like clockwork. Whenever I ask for something specific like new flowers or shrubs planted, they take care of it. I highly recommend them.
I am giving this 2 stars instead of 1 start due to Serrano giving me a refund for a portion of my order. I ordered topsoil for my lawn and was told it would be average dirt with some grass clippings and mulch. What I got was soil full of stones (large to small stones), multiple clumps of useless clay, and some weed…
Family owned business. Good communication and the product was exactly what I needed. I ordered 5/8 gravel for the front and side yard. They delivered and installed 3 cubic yards in an hour. Cheaper than most places for install and delivery.
I get a pickup truck load from here anytime I need topsoil, sand, or gravel. Quick, easy and reasonable prices
Very quick, the delivery person was very flexible and helpful and friendly. I got the compost/topsoil mix and it look great!
| Job | Reviews | Category typical |
|---|---|---|
| Walkway landscaping | 2 | — |
| Gardening services | 2 | — |
| Lawn care | 2 | — |
| Lawn landscaping | 2 | — |
| Yard landscaping | 2 | — |
4.6 ★★★★★ 72 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Best place they have great quality
Thanks for your review Yenise!!
I went there to get soil for gardening purposes.
Nice selection of different types of soils,mulch,rocks and more! Very friendly and reasonable pricing!
Thanks for the review! We try to maintain competitive prices
Best yard guys! They always go above and beyond ☺️
Thanks for the review Brandi!!
Serrano Landscaping has been maintaining our grass, flower beds, trees and shrubs since we moved to Pearland in 2014. We have always been happy with the service. They are dependable like clockwork. Whenever I ask for something specific like new flowers or shrubs planted, they take care of it. I highly recommend them.
Thanks for taking the time to write us a review Mr. James. We’re thankful for the opportunity you’ve given Serrano Lawn and Landscaping. Thanks for trusting us for so many years.
Execelente servicio... El mejor lugar y calidad
Muchas gracias!!
Very pleasant every time I call and prices are very reasonable.
Thanks Stacy! We’re just a phone call away for any questions or deliveries 🤗
I am giving this 2 stars instead of 1 start due to Serrano giving me a refund for a portion of my order. I ordered topsoil for my lawn and was told it would be average dirt with some grass clippings and mulch. What I got was soil full of stones (large to small stones), multiple clumps of useless clay, and some weed fabric mixed in between the soil. Pretty much I spent 5 hours spreading the dirt where the bulk of the time was spent going through every shovel of dirt to remove these stones which can damage the lawn and lawn equipment. I thought not to post a review but this got ridiculous where I was getting stones every 1 or 2 shovels of dirt. Good service people but their product quality is crap (see the pics with the stone pile in "dirt")!
Although we tried to resolve your complaint and tried to remedy the situation, we’re sorry that you remain unsatisfied. We are a family-owned business and are committed to dealing fairly and honestly with our customers. We’ve been in business for over five years and I can humbly say we have many satisfied customers who return not only because of our service, but also because of the price and quality for materials. When we first got your complaint and images you shared with us we were truly shocked and we remain so because we have never had a customer bring such a grievance to our attention. We have been in contact with our suppliers and are taking any measures necessary to ensure we provide the best materials possible. We wish you the best in your future home projects.
Family owned business. Good communication and the product was exactly what I needed. I ordered 5/8 gravel for the front and side yard. They delivered and installed 3 cubic yards in an hour. Cheaper than most places for install and delivery.
Thank you so much! We appreciate you for reaching out. We’re so happy to hear that everything came out as you wanted.
I get a pickup truck load from here anytime I need topsoil, sand, or gravel. Quick, easy and reasonable prices
Thanks for your review Michael! 😊
Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
