How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCOREServe-Well Plumbing & Heating Inc
New York, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #5Position by Experts Score among all companies we track in this category. of 26 gas contractors · 5.0★ from 163 Google reviews
Report card
Percentile vs other gas contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Serve-Well Plumbing & Heating Inc for 8 kinds of job.
Serve-Well Plumbing & Heating Inc for water heater repair
Clear ✕All 10 Google reviews tagged “Water heater repair”
This was my second experience with this company— first time was last year — and both times I found their technicians to be professional and very knowledgeable. I won’t hesitate to call them in the future.
Thomas was able to expertly service my water heater and boiler all in one timely fashioned trip. Extremely easy to reach, communicable, and very professional. You can easily tell by the work that he cares about the client and takes pride in solving any issue you have in a permanent and cost effective manner. I would…
Tom was knowledge and efficient. Very professional, job well done. I highly recommend him to anyone.
The Serve-well guys are outstanding. Appointments are easy to book, they are prompt and professional, the work itself is perfect. Serve-well kept my house clean while on the job and they are very fair with their pricing. I’ve gone through many other companies, but, Serve-Well will be the only ones servicing me from now on.
Very professional and knowledgeable.
After my water pipes were banging and rattling, we couldn't figure out the problem! I called Serve-Well and they responded quickly. I gave a set time and Tommy showed up. Not only did he assess every possibility, but he found the problem and fixed it! He also installed a new digital thermostat (I had an old, broken…
This guy tommy, nice guy nice guy, came by fixed my MESS OMG WHAT A MESS PIPE FROZE WATER EVERYWHERE omg then it froze IN MY LIVING ROOM! Anyways THOM came and did a wonderful job then helped me removed the ice out of my living room no extra cost oh what a nice guy. Highly recommend
Fast and Professional Service, smoothly replaced a new hot water tank, when the old one was leaking badly. Thanks Tom!
When our co-op needed a new boiler Serve-Well was the most responsive and best priced option we could find. The work was fast (we needed it fast!) and they handled inspections for us that made the install easy. Since then they have been responsive with any needs we've had and are very communicative and well priced…
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 24 | $228–$988 |
| Water heater repair | 10 | $104–$380 |
| Plumbing leak repair | 8 | $317–$1.7k |
| Water heater installation | 8 | $1.1k–$2.4k |
| Water tank installation | 6 | — |
| Plumbing leak detection | 5 | $122–$454 |
| Sewer cleaning | 4 | $176–$470 |
| Faucet repair | 3 | $104–$324 |
