How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREServicePro Carpet Cleaning
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 4.9★ from 369 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired ServicePro Carpet Cleaning for 5 kinds of job.
ServicePro Carpet Cleaning for general carpet cleaning
Clear ✕All 85 Google reviews tagged “General carpet cleaning” · showing 40
Troy did an amazing job getting our carpet, tile, and furniture cleaned and looking brand new. Will definitely use his company in the future. Honest and fair pricing.
Great Service… I truly appreciate the results…
Troy was very easy to get in touch with and very informative as well as knowledgeable and courteous ! He came in and cleaned some carpet for us and it looks brand new !!! We were working with a short timeframe and he got in and got the job done quickly ! Good work and highly recommend!!
Great service, Troy was very thorough and efficient! Our carpets look so good you don’t want to walk on them! The price is also very affordable.
arrived on time, cleaned efficiently - work completed with results better than expected
Not only am I satisfied with the expert carpet cleaning, but am impressed and grateful for the respectful service given to me from Troy and Rueben. I will continue to use Service Pro and will recommend to others.
Best cleaner in The area . They met my expectation.
We've been using Troy extensively for years and he always exceeds our expectations!
Troy was awesome,. He remembered me from 2 years ago. He was punctual, polite and did an excellent job.
We hired them to clean a rental after a move-out, and we were facing some tough carpet stains that we were sure would require replacement. This turned out to be the best carpet cleaning we’ve ever had at one of our rentals. Troy’s honesty, attention to detail, and hard work truly stood out. We will definitely be using their services again in the future!
Troy did a fantastic job cleaning our carpets! Definitely recommend!
Troy comes in and gets the job done. He is able to work on old stains as well as identify new. He is your champion when it comes to caring for your carpets.
Troy did an excellent job on the rooms. We have two dogs, so needless to say our carpet needed some TLC. The carpet looked brand new after he was done. I would definitely use his services again if the need arose.
Troy did a fantastic job getting tough stains out of the carpet from my animals. The before and after pictures were astonishing. I have used him for my home and business for the last 5 years. Product knowledge, quality of work and professionalism made my experience positive and he will always have my return business and referrals.
Did awesome job came in short notice before the weekend!
Troy came quickly to help with our emergency. He was awesome & did a fabulous job. I highly recommend their company.
Troy did an excellent job. I just knew that the carpet in my investment property needed to be replaced, however, I called ServicePro anyway to see what could be done. They got out every last stain and left my old carpet looking like new! Thank you so much!
Very pleased with the results from getting my carpets cleaned by Troy. He was very professional and friendly. He showed me exactly what needed to be done from the beginning of the appointment. He was very thorough with everything and that’s very hard to come by these days. My house smells amazing and the carpets…
Great company! Would highly reccomend. Did a wonderful job cleaning my carpets and explained everything. Very personable.
Troy always does a great job. Gets out even the most stubborn stains plus pet accidents. I highly recommend this company for all your floor cleaning needs
They got the job done & arrived early. My only complaint is that when I spoke to the guy Troy to book I informed him I needed a noon appointment. He requested I pay my deposit thru zelle or cashapp and once I paid he then texted me & said he’d be arriving at 11am. I told him noon because my child had 8:30am court.…
Troy was everything one could look for in someone to professionally clean carpet. My husband and I highly recommend this ServicePro Carpet Cleaning!
Fast and did a great job! Will be booking with them again!
The carpets look fantastic. I have multiple cats & a dog--you couldn't tell it by looking at or smelling the carpet. They did a great job.
Our baby was coming home after being in the hospital for 5 month, and I need the carpets cleaned ASAP! To my surprised service pro was available the next day, they were on time and gave me their word. Carpets look fabulous and feels super clean. Thank you! I work for Northside hospital and I will be referring your company.
They charged me extra for pet urine when no pet has been upstairs. And he informed my husband of the extra charge after he finished.
Awesome customer service. Ive used him a few times and will again when needed. Impeccable job on the carpets in my home and rental property. The technology to get the pet stains out was amazing!
Awesome and professional service! Furniture and carpets look amazing. Will use again!
Troy was a high quality job in a short time. I will definitely be using ServicePro again!
Troy was fantastic!!!! Great job I will use this company again.
I would highly recommend Troy! He did a fantastic job cleaning my carpets!
I was really please with the outcome. I have a pet who is definitely potty trained but with the UV light, Troy easily showed me areas where there was "happy pee." Additionally, I had a massive amount of darkness on my beige carpet in areas that I do not go in. Troy showed me exactly how much darkness there was while…
I wanted to gift my clients with a carpet service for their closing and of course closing got pushed back but Troy accommodated each schedule change with no complaints. My clients and I were both happy with the service provided and I would definitely not only recommend others but I would be booking service pro for…
my off white carpet looks fantastic!!
I would definitely recommend ServicePro Carpet Cleaning. He was right on time professional and provided quality service. I didn't think this old soiled carpet could actually be cleaned enough for me to feel comfortable moving into this unit but they exceeded my expectations.
They used a scent-free cleaner at my request. Excellent job! I would hire them again in a moment.
Troy was excellent. I will use them again.
Master on main had VERY heavy traffic area. I am extremely pleased with professionalism, tips & outcome. The carpet look just as it did brand new. Outstanding job. Would highly recommend
Service provided was thorough and surpassed all my expectations!!!
Troy Mc coy was rude and unprofessional. He originally quoted 160 for the job. He then tried to charge more than 500 dollars. Be aware of this business.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 85 | $209–$423 |
| Pet stain & odor removal | 58 | — |
| Carpet steam cleaning | 32 | $209–$397 |
| Upholstery cleaning | 15 | $203–$435 |
| Area rug cleaning | 10 | $175–$614 |
