How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%87+6.2Craft & service penalty85−1.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREServicePro Carpet Cleaning
Monroe, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 54 apartment cleaning services · 4.9★ from 369 Google reviews
Report card
Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
Reviews for your job
Customers hired ServicePro Carpet Cleaning for 5 kinds of job.
ServicePro Carpet Cleaning for pet stain & odor removal
Clear ✕All 58 Google reviews tagged “Pet stain & odor removal” · showing 40
Troy did an amazing job getting our carpet, tile, and furniture cleaned and looking brand new. Will definitely use his company in the future. Honest and fair pricing.
Troy was very easy to get in touch with and very informative as well as knowledgeable and courteous ! He came in and cleaned some carpet for us and it looks brand new !!! We were working with a short timeframe and he got in and got the job done quickly ! Good work and highly recommend!!
Troy was wonderful! Very responsive, professional and knowledgeable handling a difficult situation with an elderly, invalidate brother who had had an aging dog that soiled the carpets. He offered additional services to remove excessive dog hair, deodorized and removed stains we never thought would Come out. True…
Not only am I satisfied with the expert carpet cleaning, but am impressed and grateful for the respectful service given to me from Troy and Rueben. I will continue to use Service Pro and will recommend to others.
Best cleaner in The area . They met my expectation.
Very professional knows the job explains exactly what is going on and how he is going to do it and you will see the difference Very punctual and straightforward I will use them again and again and will recommend them to anyone who wants a clean carpet
Troy came highly recommended and did a fantastic job helping us clean up our new home.
Troy was awesome,. He remembered me from 2 years ago. He was punctual, polite and did an excellent job.
Great experience. Timely and professional.
⭐️⭐️⭐️⭐️⭐️ Five-Star Service! Troy did an absolutely fantastic job cleaning our carpets! The quality of his work truly exceeded my expectations. He finished faster than I thought he would, especially considering the number of rooms we had, and everything was explained clearly and upfront — no hidden fees, no…
We hired them to clean a rental after a move-out, and we were facing some tough carpet stains that we were sure would require replacement. This turned out to be the best carpet cleaning we’ve ever had at one of our rentals. Troy’s honesty, attention to detail, and hard work truly stood out. We will definitely be using their services again in the future!
Troy comes in and gets the job done. He is able to work on old stains as well as identify new. He is your champion when it comes to caring for your carpets.
Troy did an excellent job on the rooms. We have two dogs, so needless to say our carpet needed some TLC. The carpet looked brand new after he was done. I would definitely use his services again if the need arose.
Troy did a fantastic job getting tough stains out of the carpet from my animals. The before and after pictures were astonishing. I have used him for my home and business for the last 5 years. Product knowledge, quality of work and professionalism made my experience positive and he will always have my return business and referrals.
Troy did an excellent job. I just knew that the carpet in my investment property needed to be replaced, however, I called ServicePro anyway to see what could be done. They got out every last stain and left my old carpet looking like new! Thank you so much!
Very pleased with the results from getting my carpets cleaned by Troy. He was very professional and friendly. He showed me exactly what needed to be done from the beginning of the appointment. He was very thorough with everything and that’s very hard to come by these days. My house smells amazing and the carpets…
Great company! Would highly reccomend. Did a wonderful job cleaning my carpets and explained everything. Very personable.
Troy always does a great job. Gets out even the most stubborn stains plus pet accidents. I highly recommend this company for all your floor cleaning needs
Fast and did a great job! Will be booking with them again!
The carpets look fantastic. I have multiple cats & a dog--you couldn't tell it by looking at or smelling the carpet. They did a great job.
Awesome customer service. Ive used him a few times and will again when needed. Impeccable job on the carpets in my home and rental property. The technology to get the pet stains out was amazing!
Amazing experience.. will use again!
Troy was awesome! Very professional, on time and took care of removing pet stains and the odor. I highly recommend!
Awesome and professional service! Furniture and carpets look amazing. Will use again!
Troy was a high quality job in a short time. I will definitely be using ServicePro again!
I would highly recommend Troy! He did a fantastic job cleaning my carpets!
I was really please with the outcome. I have a pet who is definitely potty trained but with the UV light, Troy easily showed me areas where there was "happy pee." Additionally, I had a massive amount of darkness on my beige carpet in areas that I do not go in. Troy showed me exactly how much darkness there was while…
Very informative and engaging. Also suggested best equipment to use on carpet and referred me to other vendors
I would definitely recommend ServicePro Carpet Cleaning. He was right on time professional and provided quality service. I didn't think this old soiled carpet could actually be cleaned enough for me to feel comfortable moving into this unit but they exceeded my expectations.
Service provided was thorough and surpassed all my expectations!!!
I was absolutely satisfied with my service. Troy was very personable. My carpets looked brand new. It was an overall outstanding job. I would highly recommend this service. I will be using them again in the near future.
Troy and team did an excellent job. Very professional and detail oriented.
Very happy with their service. Fast and efficient.
They did an amazing job on my pet stained carpets. It has been 2 weeks now and the carpets still looks great. They were very sweet and even early to the appt., asking me first if it was OK. Since it was a busy day for me, that was great timing. They were careful throughout my house and even with my multiple pets. I will def use them again!!!
ServicePro is an EXCELLENT company. Professional, great customer service and great rates. Would highly recommend to others.
Troy was extremely professional from booking service, to having to reschedule twice, to arriving 20 min early, to explaining everything and the needs, etc. He was very thorough, and took his time. The carpets looked 90% better than when he started, and even used a light to look for pet stains. I would definitely be…
Worth every penny. My carpet and rugs look almost brand new. The guys were on time, professional and very knowledgeable. I feel like I got a carpet education! You wont go wrong with these guys, hire them!
The technician did a great job and was very friendly.
Carpet saver! I have a 4 month puppy still not house broken. I called Kiwi as they advertise extracting urine from padding. Waste of my time and money. Still had stains and urine smell. By chance spoke with another company who recommend ServicePro. I called immediately and was scheduled for following Monday. Wow my…
We have been clients for years on both our home and business.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 85 | $209–$423 |
| Pet stain & odor removal | 58 | — |
| Carpet steam cleaning | 32 | $209–$397 |
| Upholstery cleaning | 15 | $203–$435 |
| Area rug cleaning | 10 | $175–$614 |
