How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%93+22.5Value 14%100+14.1Replies to reviews 7%42+3Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESERVPRO of Cerritos/Hawaiian Gardens
Bellflower, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 110 junk removal services · 4.9★ from 118 Google reviews
Report card
Percentile vs other junk removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired SERVPRO of Cerritos/Hawaiian Gardens for 8 kinds of job.
SERVPRO of Cerritos/Hawaiian Gardens for water damage-related cleanup & repair
Clear ✕All 27 Google reviews tagged “Water damage-related cleanup & repair”
I was tremendously impressed by Victor and Francis. They were extremely knowledgeable, kind,friendly, patient and efficient. They went beyond necessary to help me with the leak issue! Please commend them for their extraordinary service.
Having a pipe burst was definitely not in my plans and working with an insurance company can be very frustrating. Josh and his team at Servpro went above and beyond to help me navigate this difficult process. I appreciate their thorough and efficient responses, work and follow up. I hope this never happens to anyone…
Serve Pro Cerritos is amazing especially Josh one of the field advisor came out to visit me amazing attitude, great personality was very willing to help in our time of stress !!! We had a water claim toilet flex broke no one home for hours and water everywhere Josh came out to assess in no time he had a full crew…
We had water damage at our house, and my mom and I had to move out while ServPro handled the cleanup and restoration. Joshua Molina was our point of contact, and I can’t say enough good things about him. From day one, he was patient, understanding, and incredibly kind to my mom—treating us like family throughout the…
Jeremy and Jose came out for a demo to remove some extensive water-damage inside our bedroom closet. They were very courteous and clear in describing the process. The fans they left were pretty noisy but due to their thorough prep everything dried out in just 2 days.
Victor Guandique exceeded all of my expectations with the phenominal customer service he provided! He was reliable, punctual, informative and most of all was 1000% sincere in wanting to make sure that I understood every step of the process and took the time to answer my many, many questions. I cannot thank him and…
I can’t thank Servpro enough……my home was flooded and Servpro responded immediately !! They took care of EVERYTHING. Juan Vaca (Junior) and his crew came in and removed all of the wet carpet, wood floors, ceilings etc. They then started the repair work and were there everyday until the project was completed. I am so thankful for Junior and his crew.
I’m extremely thankful for Antonio, Victor, and Eric. They are very efficient and took care of everything in a timely matter. They made me feel comfortable, and they’re very trustworthy. As everyone knows, allowing someone to come in to your home is always a hard, but they made my family feel comfortable. Thanks for all the great work.
Viktor and Antonio - fast, professional, on time, great communication. great guys, easy to work with.
I had the pleasure of being assigned to one of the best teams to take care of the damaged in my home. I was frustrated and stressed when it all happened. I had water damage that need it to be taken care of. The crew that was assigned to me was Dylan, Jeremey, and project manager Jesus. Jesus made sure I was…
I had one heck of a flood in my house. Everyone from servpro were wonderful and compassionate to work with but especially Dylan and Jesus. Arriving on time daily, they were always so pleasant, professional and very knowledgeable on the jobs assigned to them. Thank you Dylan and Jesus for going above and beyond in…
Victor, Antonio, and Eric were amazing with the clean up after the recent winds and rains. They were extremely professional and cleaned up my yard perfectly. I appreciated their help and valued their time and effort that they put into their work. Absolutely wonderful!
Antonio and Victor did a great job with demo and drying work!
Victor, Antonio, Erik and Brandy were great. They were quick to respond and answered all my questions. They were also good about providing updates and good about calling you. You never had to wonder when they would show up or not show up. They were good about identifying the water damage and marking it clearly.…
This is the first time I’ve had to deal with a leak of this magnitude The workers at Servpro couldn’t have been more helpful and more patient with me. Not only were they professional they were efficient and made sure the water damage was taken care of and that I would have no further water problems They were…
I recently had water damage in my house. I reached out to Josh Molina who was super helpful and professional. He sent his team out and they have all been great especially Jesus Espinoza who has been out on a daily. He is efficient , polite, and a great communicator.
They were polite, on time and responsive. Jesus was extremely helpful and answered all my questions and kept me up-to-date on repairs along with Dylan. This crew was amazing! I was so happy with their work and their customer service that they cut the reconstruction part of the contract to repair our water damage.
Antonio Aburto and his colleges were top notch. They did an amazing job containing the areas in my home with water damage. The service was awesome, it was easy to communicate with them and the work they did was very good. I appreciate that they made every best effort to keep dust down and took proper precautions to…
Outstanding work. Hector and Jaime did an amazing job while they worked on my kitchen. Very clean and precise. Patched up the floors to make it safe for my children and I. Very satisfied with their work
Hector and James heck the whole crew was great procession and fast. They have all the equipment and knowledge to make a house safe again after a flood from a broken pipe. The got rid of all the mold. I would use them again if we need it and would recommend you just get out your wallet and hire these guys and get back to living
Job well done ! Professional, answered all my questions. Team Jaime, Hector and Gilbert did a great job.
These guys were formidable. They were knowledgeable, patient and very detail oriented. Patched up everything nicely and left me a passage to access my puppies through the other room. The person in charge’s name is Hector and his teammate is Jaime. Ask for these guys, they do not disappoint :) They had to come…
There is really not enough I could say about this company. And the professional and knowledgeable employees they hire. I was so happy to have Hector Rivera and Jaime Ortega as the crew who assisted me in one of the worse times of my live as a homeowner. I had a horrible roof leak and I acquired their services for…
Just wanted to say I worked with the best "TEAM" @ Serv-Pro. in getting my home back together after a pipe burst. Started with Mike with coming out to the house & going over what needed to be done. Juan who scheduled & assisted me through the whole process & answered all my questions.. poor guy... but always got…
I recently had a home emergency that involved water damage to my walls and flooring. SERVPRO was selected to assist with the cleanup and restorative work. Over several weeks many SERVPRO employees helped out, including Terrell, Eddie, Jesse, Oscar, Rudy, Omar, Juan, Amber and others. ERIK VILLA provided excellent…
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Rating only, no written review.
Price
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Water damage-related cleanup & repair | 27 | — |
| Water removal | 18 | — |
| Flood restoration | 16 | — |
| Flood cleanup | 16 | — |
| Mold inspection | 13 | — |
| Water damage-related mold removal | 10 | — |
| Flooring | 10 | — |
| Mold damage restoration | 6 | — |
