Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

SERVPRO of Taunton, Mansfield, Seekonk, Dighton

Taunton, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.7★ from 106 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 79% of water purification services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 61% of water purification services.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 78% of water purification services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 100% of water purification services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 100% of water purification services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 100% of water purification services.A
100

Reviews for your job

Customers hired SERVPRO of Taunton, Mansfield, Seekonk, Dighton for 8 kinds of job.

SERVPRO of Taunton, Mansfield, Seekonk, Dighton for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Mold inspection”

100redballoons15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Antonio, Dylan & Jason did a phenomenal job! They were all polite, respectful and updated me daily.

Mold inspectionMold mitigationMold remediation
jaquelineLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So far everything went well. Very nice technicians.

Not sureMold inspection
Duston5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Adam and Nate were great. Professional, knowledgeable, and got the job done quick. Zach the estimator was a big help as well, they all made everything easy and straight forward with the mold remediation in my house. Would recommend to anyone.

Not sureMold inspectionWater removalMold mitigation
K7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Servpro has become like family to us. I say that because we’ve had to deal with house issues that were very stressful and they helped us handle them with real care and concern. This last job was done by Jason F and Dylan and their work is always professional and neat. Thank you once again. 😁

Great priceMold inspectionWater removal
Bonnie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Servpro Team TMC - Ivan, Jason F and Cameron work was excellent! They even went above and beyond when the home owner who is 94 fell. They were right there doing whatever they needed to insure her safety. Definitely an asset to the company!!

Reasonable priceMold inspectionFlood cleanup
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason F. and Cameron came out and did amazing work for days in different rooms helping us open up and dry out after water damage. Their manager Joe was also very helpful in coordinating it all. Meticulous work and clean up afterwards.

Reasonable priceMold inspectionMold mitigationWater damage-related cleanup & repair
Regina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Curt Jason Cameron and Dylan did a great job- very professional

Reasonable priceMold inspectionMold mitigationMold remediation
BillieLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Jason F and Cameron very professionally and thoroughly diagnosed and remediated the flood in my family room. It included tearing up my hardwood floors, removing 4 feet of my walls, removing mold, drying it all and applying antimicrobial substance. They came to the house as scheduled and communicated well,…

Not sureMold inspectionMold mitigationWater damage-related cleanup & repair
Cindi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James, Timmy and Padro were amazing to work with. They were extremely pleasant and never said no to anything. Worked super fast always with a smile even in the hottest of days. Super hard workers. Fast response also. Highly recommend.

Flood cleanupFlood restorationMold cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 32%Overpriced 0%Not sure 44%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair20—
Flood cleanup17—
Water removal16—
Mold mitigation10—
Mold inspection9—
Flood restoration9—
Mold remediation8—
Mold cleaning5—

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