Analyzing 6,632,2586.6M ReviewsFor 18,54118.5K Experts

Experts Reviews · Company report
SERVPRO of Taunton, Mansfield, Seekonk, Dighton logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty78−2.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

SERVPRO of Taunton, Mansfield, Seekonk, Dighton

Taunton, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 40 water purification services · 4.7★ from 106 Google reviews

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Report card

Percentile vs other water purification services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 79% of water purification services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 61% of water purification services.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 78% of water purification services.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 100% of water purification services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 100% of water purification services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of Taunton, Mansfield, Seekonk, Dighton is better than 100% of water purification services.A
100

Reviews for your job

Customers hired SERVPRO of Taunton, Mansfield, Seekonk, Dighton for 8 kinds of job.

SERVPRO of Taunton, Mansfield, Seekonk, Dighton for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2

All 5 Google reviews tagged “Water damage-related mold removal”

100redballoons15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Antonio, Dylan & Jason did a phenomenal job! They were all polite, respectful and updated me daily.

Mold inspectionMold mitigationMold remediation
Duston5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Adam and Nate were great. Professional, knowledgeable, and got the job done quick. Zach the estimator was a big help as well, they all made everything easy and straight forward with the mold remediation in my house. Would recommend to anyone.

Not sureMold inspectionWater removalMold mitigation
Pamela1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason F. and Cameron came out and did amazing work for days in different rooms helping us open up and dry out after water damage. Their manager Joe was also very helpful in coordinating it all. Meticulous work and clean up afterwards.

Reasonable priceMold inspectionMold mitigationWater damage-related cleanup & repair
Cindi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James, Timmy and Padro were amazing to work with. They were extremely pleasant and never said no to anything. Worked super fast always with a smile even in the hottest of days. Super hard workers. Fast response also. Highly recommend.

Flood cleanupFlood restorationMold cleaning+ Responsiveness+ Punctuality+ Quality
Jennifer4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jeremy and Pedro were fantastic! They are professional and trustworthy. I unfortunately had the experience of having them out 4 separate times (because our house is older and back to back issues) and each time was a pleasure! I'd recommend them to anyone that needs water mitigation. AND they loved my dogs, even if…

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 24%Reasonable 32%Overpriced 0%Not sure 44%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair20—
Flood cleanup17—
Water removal16—
Mold mitigation10—
Mold inspection9—
Flood restoration9—
Mold remediation8—
Mold cleaning5—

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