Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
SERVPRO of West Bradenton/Anna Maria logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%86+6.1Craft & service penalty73−2.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

SERVPRO of West Bradenton/Anna Maria

Bradenton, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 4.8★ from 347 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of West Bradenton/Anna Maria is better than 89% of steam cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of West Bradenton/Anna Maria is better than 85% of steam cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of West Bradenton/Anna Maria is better than 73% of steam cleaning services.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of West Bradenton/Anna Maria is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of West Bradenton/Anna Maria is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of West Bradenton/Anna Maria is better than 86% of steam cleaning services.A
86

Reviews for your job

Customers hired SERVPRO of West Bradenton/Anna Maria for 8 kinds of job.

SERVPRO of West Bradenton/Anna Maria for carpet cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$429
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 50/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “Carpet cleaning”

AnalicLocal Guide · 88 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Solicité un presupuesto para mi oficina y recibí respuesta inmediata el mismo dia el manager Luis Torres llegó hizo la inspección y me recomendó el mejor servicio y hicimos la agenda para su equipo fuera a hacer la limpieza de la carpeta la Srta Fekrie Cheaitli llegó hizo todo de manera profesional y estoy muy…

Reasonable priceCarpet cleaning
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert has been extremely helpful during my time of need. He went above and beyond the duties required. He took time everyday to ensure I was satisfied and was in the loop about all services performed around my home. I had a water damage that happened from my laundry machine overflowing and Robert,Reinaldo and Luis…

Great priceFlood restorationRemodelingFlood cleanup
Loretta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

He’s awesome the best of the best

Not sureRemodelingFlood cleanupFlooring
m13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Non complete

Carpet cleaningFlooring− Responsiveness

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 40%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair38—
Mold inspection33—
Flood restoration18—
Mold mitigation16—
Water removal16—
Remodeling15—
Water damage-related mold removal14—
Flooring14—

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