Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts

Experts Reviews · Company report
SERVPRO of West Bradenton/Anna Maria logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%85+6Craft & service penalty73−2.7Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

SERVPRO of West Bradenton/Anna Maria

Bradenton, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #48Position by Experts Score among all companies we track in this category. of 61 steam cleaning services · 4.8★ from 347 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SERVPRO of West Bradenton/Anna Maria is better than 89% of steam cleaning services.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SERVPRO of West Bradenton/Anna Maria is better than 85% of steam cleaning services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SERVPRO of West Bradenton/Anna Maria is better than 73% of steam cleaning services.B
73
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SERVPRO of West Bradenton/Anna Maria is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SERVPRO of West Bradenton/Anna Maria is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SERVPRO of West Bradenton/Anna Maria is better than 85% of steam cleaning services.A
85

Reviews for your job

Customers hired SERVPRO of West Bradenton/Anna Maria for 8 kinds of job.

SERVPRO of West Bradenton/Anna Maria for flood cleanup

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Flood cleanup”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Flood cleanup”

Judy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I’m very happy with the work they did. Good communication. Cleaned up after the work each time. I trust them and their work.

Reasonable priceFlood cleanup
Oli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

What a great job Harold, firkrie, Roxanne, Andre’s & Robert did on my floors. I’ll definitely be using Servpro again and I also highly recommend the reconstruction team joe, Matt & Chad! You won’t be disappointed

Great priceFlood restorationRemodelingMold inspection
Edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Robert has been extremely helpful during my time of need. He went above and beyond the duties required. He took time everyday to ensure I was satisfied and was in the loop about all services performed around my home. I had a water damage that happened from my laundry machine overflowing and Robert,Reinaldo and Luis…

Great priceFlood restorationRemodelingFlood cleanup
Cathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I had a leak in my house and I called ServPro at a recommendation from a friend. Blaze, Donny and Nelson were wonderful. Very professional and they actually found the leak when the plumber I called the day before couldn’t. I would highly recommend them. They arrived within 30 minutes of my call and did excellent…

Reasonable priceFlood cleanup
Loretta2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

He’s awesome the best of the best

Not sureRemodelingFlood cleanupFlooring
CieraLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called today to ask a few questions regarding an issue that I am having on my rental property and just to see if y’all could help.. first off I need to acknowledge the receptionist Sara because she was so helpful. She has amazing customer service. She answered all my questions and gave additional feedback on what…

Great priceMold inspectionFlood cleanupWater removal
LinetteLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Reinaldo H. And Luis V. Worked diligently, over several days, to help us with the dry out of our home. They were professional, kind, and patient. Even at 2 a.m. in the morning, they showed up with smiles and went straight to work! We could not have asked for a better team to help us in this insane situation we are…

Great priceFlood cleanupWater removalWater damage-related cleanup & repair
anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We are beyond satisfied with the excellent service and expertise of ServePro. Justin A. knows how to lead a fantastic team. Justin, Louis V., and Reinaldo H consistently provided excellent sevice, down to the smallest details. The work was exceptionally efficient and clean, and they all maintained great…

Reasonable priceFlood restorationMold inspectionFlood cleanup
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The workers at ServePro are some of the best I have worked with. They took what was an extreme situation for me and walked me through each and every step. Total shout out to Donny, Raymond, Justin and Matt!!! You guys totally ROCK!

Great priceFlood restorationMold inspectionFlood cleanup
Garth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The team, Matt K, Rob G, and Samuel were awesome. Turned an extremely stressful situation into a manageable experience. Arrived at roughly 6:00am and got after it. The 3 worked through 3 flooded bedrooms and made it look easy. I know it wasn't. Collective hat-tip to this team. Life savers for sure.

Flood cleanupWater damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Flo13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceFlood cleanupWater removal
K1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Reasonable priceFlood restorationFlood cleanup

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 40%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair38—
Mold inspection33—
Flood restoration18—
Mold mitigation16—
Water removal16—
Remodeling15—
Water damage-related mold removal14—
Flooring14—

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