Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty99−0.1Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORESetera Electrical Contractors LLC
New Carrollton, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 54 outdoor lighting installers · 4.9★ from 131 Google reviews
Report card
Percentile vs other outdoor lighting installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Setera Electrical Contractors LLC is better than 90% of outdoor lighting installers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Setera Electrical Contractors LLC is better than 89% of outdoor lighting installers.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Setera Electrical Contractors LLC is better than 99% of outdoor lighting installers.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Setera Electrical Contractors LLC is better than 100% of outdoor lighting installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Setera Electrical Contractors LLC is better than 100% of outdoor lighting installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Setera Electrical Contractors LLC is better than 84% of outdoor lighting installers.A
84
Reviews for your job
Customers hired Setera Electrical Contractors LLC for 8 kinds of job.
Setera Electrical Contractors LLC for general repairs
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200–400
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “General repairs”
Mary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★
Thank you again for the speedy response to my last minute call. I hope it is ok that I tell people about you for electrical needs.
Paid $200–400Great priceGeneral repairs
Sophia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Tyler and his team are always a pleasure to have over. He is incredibly friendly, professional, and trustworthy. Highly recommend Tyler and his team.
Paid $200–400Great priceLight fixture repairGeneral repairs
Matthew7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Setera electrical contractors is my go to electrician. They do excellent work and charges a fair price. Highly recommend!
Ground wire installationElectrical inspectionsElectrical wiring installation+ Responsiveness+ Punctuality+ Quality
lucinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
Rating only, no written review.
Electrical panel repairGeneral repairsElectrical outlet & switch installation
George1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
General repairs+ Quality+ Professionalism+ Value
harry4 years ago★★★★★
Rating only, no written review.
General repairs+ Responsiveness+ Punctuality+ Quality
Price
$383-8% vs typical outdoor lighting installers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 41%Reasonable 56%Overpriced 0%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Electrical outlet & switch installation | 15 | $130–$437 |
| Light fixture installation | 12 | $64–$738 |
| Electrical outlet & switch repair | 11 | $109–$351 |
| Electrical outlet & switch relocation | 10 | $196–$958 |
| Electrical panel replacement or upgrading | 10 | — |
| Fan installation | 8 | — |
| Light fixture repair | 7 | — |
| Electrical panel repair | 6 | $228–$594 |
