Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Customers consistently describe Shawn and Son Plumbing as punctual, professional, and thorough in handling services like sump pump replacements, water heater installations, and sink repairs. Reviewers highlight clear communication, fair pricing compared to other estimates, and efficient cleanup after jobs are completed. The company maintains a perfect five-star rating from one hundred seventy-one reviews, with the owner responding to every customer comment to address inquiries and feedback directly.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.
Bar = this company · dark tick = category median.
171 Google reviews we collected
Phrases our text analysis found in 160 written reviews
Price verdicts customers left with their Google review
Middle half of what 16 customers paid ($295–$1.7k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Punctual, professional, would highly recommend to anyone!”
“The job was completed in a timely fashion and they cleaned up everything as well.”
“I Highly recommend Shawn and son for any and all plumbing needs.”
“Extremely thorough-explained everything on my level”
“Shawn was prompt to respond to my call and reasonably priced.”
“They explained everything and were very easy to talk to.”
“Their pricing is fair and they are honest hardworking men.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Shawn and Son Plumbing, LLC for 8 kinds of job. Pick one to see what they paid and said.
Very happy with Shawn & Son plumbing! They explained everything and were very easy to talk to. The job went well. The job was completed in a timely fashion and they cleaned up everything as well. They replaced a hose spigot and Laundry tray pump. Thank You! Will use them again as needed. Janet Mischel
I’ve used Shawn and Shawn Jr. on 3 separate occasions now. First was to install some strainers in a new countertop/sink setup, and a water line for the ice maker on a new fridge. Second was removal of an old concrete stationary sink, and install of a new one. Most recently, they installed my new hot water tank, and…
Excellent service, professional, punctual, and high quality. Will definitely call again.
Service was excellent. Had a gas line installed for my stove. Very courteous and polite. Would recommend them to anyone. Thank you 🙂
I had a power outage when I was out of town. When I returned I found my basement flooded. I called Shawn and Son Plumbing and they rearranged there schedule to help me out the next morning. They are the nicest gentlemen who did a phenomenal job with no clean up necessary. I had a new sump pump and hot water tank…
Had Shawn and Jr in for sump pump replacement and backup pump installation. Quality of work done was perfect, incredibly clean and quick, and they were extremely polite, friendly and helpful. Would definitely recommend to anyone in need of a plumbing professional.
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 30 | $305–$992 |
| Toilet repair | 16 | $209–$493 |
| Drain cleaning | 16 | $158–$292 |
| Plumbing leak detection | 15 | $39–$509 |
| Faucet repair | 13 | $173–$813 |
| Water heater installation | 12 | $1.1k–$2.1k |
| Faucet installation | 10 | $327–$493 |
| Sewer repair | 4 | $236–$1.1k |
5.0 ★★★★★ 171 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I Highly recommend Shawn and son for any and all plumbing needs. Very hard working and reliable.
Thank you for the great review Chris! We greatly appreciate your patronage and the honor of your business!
Prompt Polite Wore booties Extremely thorough-explained everything on my level They’re coming back to do another job as I was extremely pleased with their work I would recommend them to anyone!
Thank you for the great review Amy! We greatly appreciate your patronage and the honor of your business! We look forward to seeing you again
Just great. Did a beautiful job. Very honorable folks. My thanks.
Thank you so much for the great review Helene. We greatly appreciate your patronage and the honor of your business!
Very happy with Shawn & Son plumbing! They explained everything and were very easy to talk to. The job went well. The job was completed in a timely fashion and they cleaned up everything as well. They replaced a hose spigot and Laundry tray pump. Thank You! Will use them again as needed. Janet Mischel
Thank you for the great review Janet. We greatly appreciate your patronage and the honor of your business!
I’ve used Shawn and Shawn Jr. on 3 separate occasions now. First was to install some strainers in a new countertop/sink setup, and a water line for the ice maker on a new fridge. Second was removal of an old concrete stationary sink, and install of a new one. Most recently, they installed my new hot water tank, and brought the gas line up to code. Folks, I heard of them through word of mouth, and I can’t speak highly enough about them. Professional, clean, honest.
Thank you so very much for the great review Mike! We greatly appreciate your patronage, honor of your business and for your continued support!
Punctual, professional, would highly recommend to anyone!
Thank you Douglas for the great review! We greatly appreciate your patronage and the honor of your business!
Incredibly well run company. Performed A+++ work quickly and efficiently. Also, cost was significantly lower than the other fellas. HIGHLY recommend !!
Thank you Tony for the great review. We greatly appreciate your patronage and the honor of your business!
Our sub pump stopped working and Shawn and Son plumbing came out immediately. Shawn Jr did a wonderful job at explaining everything to me. He was kind, professional, and knowledgeable. He had all of the correct tools and was in and out. Thanks for providing excellent service!
Thank you Heather for the great review. We greatly appreciate your patronage and the honor of your business!
I have used shawn and son plumbing for 3 projects now and it’s been a great experience every time.
Thank you for the 5 star review. We greatly appreciate your patronage and the honor of your business!
Shawn and his Son, We're very professional and did a amazing job on our kitchen sink issue. Highly recommend them.
Thank you for the great review Marty. We greatly appreciate your patronage and the honor of your business!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
