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Siam Thai Massage Quincy

Massage spa · Quincy, MA · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%81+19.6Value 14%100+14.1Replies to reviews 7%10+0.7Craft & service penalty93−0.7Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#197 of 244 massage therapistsPosition by Experts Score among all companies we track in this category. · better than 19%
4.8 ★★★★★ 287 Google reviews
94%five-star reviews
4.91★last 12 monthsAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Nov 2026latest review

Siam Thai Massage Quincy at a glance

Google reviewers rate Siam Thai Massage Quincy 4.8 out of 5 based on 287 reviews, frequently praising the effectiveness of deep tissue and Thai services in relieving tension. Customers often highlight professional, attentive staff who adjust pressure to specific needs, along with reasonable pricing and punctual appointments. However, several low-star reviews criticize aggressive tipping practices at checkout and report that therapists interrupted sessions to handle front desk duties or used improper techniques.

  • Google rating: 4.8 out of 5 from 287 reviews (94% five-star).
  • Reviews on this page: 287 Google reviews (240 with written comments, 6 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: November 3, 2026.
  • Service: Massage Therapist serving Quincy, Massachusetts.

Data from Google, last updated November 3, 2026.

Score profile vs other massage therapists

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction88Reliability81Craft & service93Value100Momentum100Replies to reviews10Satisfaction: 88 (median 94)Reliability: 81 (median 94)Craft & service: 93 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 10 (median 74)
Siam Thai Massage QuincyMassage Therapists median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Siam Thai Massage Quincy: 88/100 on this factor. Category median: 94.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Siam Thai Massage Quincy: 81/100 on this factor. Category median: 94.A
81
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Siam Thai Massage Quincy: 93/100 on this factor. Category median: 100.A
93
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Siam Thai Massage Quincy: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Siam Thai Massage Quincy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Siam Thai Massage Quincy: 10/100 on this factor. Category median: 74.F
10

Bar = this company · dark tick = category median.

Star ratings

287 Google reviews we collected

  • 5 stars26994%
  • 4 stars72%
  • 3 stars31%
  • 2 stars00%
  • 1 star83%

Praise vs complaints

Phrases our text analysis found in 240 written reviews

  • Praise21995%
  • Complaints115%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price1647%
  • Reasonable1750%
  • Overpriced00%
  • Not sure13%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude8236%
  • Would recommend6327%
  • Quality & results3817%
  • Price & value2812%
  • Speed & response94%
  • Communication63%
  • Honesty & trust42%

What customers talk about

We read 240 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She was professional, attentive, and made sure I was comfortable throughout the session.”
    “I found this behavior incredibly unprofessional and uncomfortable.”
  • “I highly recommend her to anyone looking for a quality Thai massage.”
    “I would not recommend this place I really think they are doing some shady work here and can really injure someone.”
  • “I had a great experience with Janet during my Thai massage.”
    “I highly recommend this place if you are suffering awful back pain or body aches.”
  • “The only massage studio I trust with my chronic pain, and at a super reasonable price.”
  • “Everything was professional, started and ended on time, and I left feeling refreshed and ready for the week.”
  • “She was so warm and attentive, really listened to what I needed, and adjusted the massage to focus on my trouble areas.”
  • “Honestly better than any massage I have ever gotten even those that I got at the 4 seasons and other 5 star hotels.”

People customers mention

  • Gina 12 reviews
  • Christina 4 reviews
  • Gena 4 reviews
  • Emily 4 reviews
  • Sofia 3 reviews
  • Janice 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Jalissa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Best massage I have ever had. I have been multiple times, service is amazing. They listen to your needs and adjust as they go. Will continue to work with them

Reasonable priceService not listed
Stacey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mona was exceptional. She provided the right pressure for my sore spots and was checking in with me throughout the massage. Will be back for sure!

Alec3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I had a great experience with Janet during my Thai massage. She was professional, attentive, and made sure I was comfortable throughout the session. The massage was relaxing and effective, helping relieve tension and leaving me feeling refreshed and rejuvenated. Janet clearly takes pride in her work and pays…

Reasonable price
Zygimantas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★

We’ve been to Siam multiple times over many years and have always gotten great massages, which was the main reason I kept coming back. I had a great massage again today. However, at checkout, I gave a $20 tip to each masseuse ($40 total). The lady at the front desk pointed to a sign that said, "If you’re satisfied…

Not sureService not listed
Ngook1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

My therapist is Jenise and I have been going to her for over 2 years. She is absolutely a wonderful and professional therapist. Everytime after my session I feel like I got myself a whole new body. The front service is always welcoming and friendly. Highly recommended.

Reasonable priceService not listed
MaritzaLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I had an amazing 30-minute massage with Janice! Working in public service, my back gets extremely sore, and she really worked out the tension and knots. As a former athlete, I appreciate a massage that feels therapeutic rather than just a basic back rub. I definitely got my money’s worth! Everything was…

Reasonable priceService not listed

Customer reviews

4.8 ★★★★★ 287 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Jalissa Ross1 reviewTotal number of Google reviews Jalissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best massage I have ever had. I have been multiple times, service is amazing. They listen to your needs and adjust as they go. Will continue to work with them

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Payment method: Debit card
Jacquelyn Boyd8 reviewsTotal number of Google reviews Jacquelyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Janice is wonderful! If you want all the knots out see her!

Stacey Joseph6 reviewsTotal number of Google reviews Stacey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mona was exceptional. She provided the right pressure for my sore spots and was checking in with me throughout the massage. Will be back for sure!

Alec Perry3 reviewsTotal number of Google reviews Alec has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience with Janet during my Thai massage. She was professional, attentive, and made sure I was comfortable throughout the session. The massage was relaxing and effective, helping relieve tension and leaving me feeling refreshed and rejuvenated. Janet clearly takes pride in her work and pays attention to detail. I highly recommend her to anyone looking for a quality Thai massage. I’ll definitely be coming back!

  • Price assessment: Reasonable price
  • Payment method: Cash
Angie Diaz7 reviewsTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Janis, I really enjoyed the massage.

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Payment method: Debit card
Jasmine13 reviewsTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience. Extremely professional one of the best massages I've ever had

  • Price assessment: Reasonable price
Zygimantas Svegzda1 reviewTotal number of Google reviews Zygimantas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been to Siam multiple times over many years and have always gotten great massages, which was the main reason I kept coming back. I had a great massage again today. However, at checkout, I gave a $20 tip to each masseuse ($40 total). The lady at the front desk pointed to a sign that said, "If you’re satisfied with our services, an 18% gratuity and above is appreciated," pulled out her calculator, showed us that 18% of our total amount was $45, and asked for more. I pulled out an extra $5 and gave it to her. She then told us to leave a review if we liked the service, so here’s the review: The massage was great, but the customer service at the end ruined the great time we had.

  • Price assessment: Not sure
  • Services: Service not listed
  • Payment method: Cash
Sydney Brawley1 reviewTotal number of Google reviews Sydney has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing head and neck massage with Sofia!

Ngook Tung1 reviewTotal number of Google reviews Ngook has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My therapist is Jenise and I have been going to her for over 2 years. She is absolutely a wonderful and professional therapist. Everytime after my session I feel like I got myself a whole new body. The front service is always welcoming and friendly. Highly recommended.

  • Price assessment: Reasonable price
  • Services: Service not listed
Maritza GustaveLocal Guide · 31 reviewsTotal number of Google reviews Maritza has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an amazing 30-minute massage with Janice! Working in public service, my back gets extremely sore, and she really worked out the tension and knots. As a former athlete, I appreciate a massage that feels therapeutic rather than just a basic back rub. I definitely got my money’s worth! Everything was professional, started and ended on time, and I left feeling refreshed and ready for the week. Highly recommend Janice!

  • Price assessment: Reasonable price
  • Services: Service not listed
  • Payment method: Cash

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