This company is not recommended for roofing. They do not return your call right away!! When they do return your calls they give you a shitty Attitude! The guy Mario is a very horrible person!! Esta compañía no sirve para nada!!

SIDE BY SIDE HOME IMPROVEMENTS INC
SIDE BY SIDE HOME IMPROVEMENTS INC at a glance
Google reviewers rate Side by Side Home Improvements 4.8 out of 5 stars based on 223 reviews. Positive feedback highlights professional installation of windows, doors, and AC units, noting reasonable pricing, attention to detail, and effective communication. However, lower-rated reviews consistently criticize poor responsiveness to phone calls, rude interactions, and significant delays or unfinished roofing projects.
- Google rating: 4.8 out of 5 from 223 reviews (95% five-star).
- Reviews on this page: 223 Google reviews (193 with written comments, 8 with photos).
- Owner responses: the business replied to 7% of reviews.
- Most recent review: October 21, 2026.
- Service: Pergola Contractor serving Fresno, California.
Data from Google, last updated October 25, 2026.
Score profile vs other pergola contractors
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
223 Google reviews we collected
- 5 stars21195%
- 4 stars00%
- 3 stars00%
- 2 stars00%
- 1 star125%
Praise vs complaints
Phrases our text analysis found in 193 written reviews
- Praise24595%
- Complaints145%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price867%
- Reasonable217%
- Overpriced217%
- Not sure00%
Topic share
How often each topic comes up in the written reviews
- Would recommend10039%
- Quality & results7830%
- Staff & attitude3815%
- Price & value156%
- Speed & response104%
- Communication93%
- Honesty & trust93%
What customers talk about
We read 193 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I loved the windows in my house, I highly recommend them 🔥🔥 great prices”
“We had a great experience with Side by Side Home Improvement.”
“But now I have a messed up roof and damages to my house on top of a thirty thousand dollar debt for our for our roof placement.”
“The team was professional, reliable, and easy to work with throughout the entire process.”
“You can call them and they don’t return your calls and they’re rude especially Mario and they promise you things and don’t keep their word.”
“Thank you so much, these are very beautiful windows and they also make them at a very good price; I recommend them.”
“I was promised a call back after my 4th phone call to get a quote on a new roof, I couldn't get them to call me.”
“Employees were nice and got the work done in efficient time!”
“Unfinished Roof & Major Delays”
“It was a little delayed as my salesperson explained they were very busy, but I was very happy with my windows and air conditioner.”
“They also did not respond to the Better Business Bureau concerning our claim against them.”
“They genuinely prioritize the satisfaction of their customers.”
People customers mention
- Ramirez 5 reviews
- Mario 4 reviews
- Alejandro 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SIDE BY SIDE HOME IMPROVEMENTS INC for 2 kinds of job. Pick one to see what they paid and said.
Recent reviews
This company is not recommended for roofing. They do not return your call right away!! When they do return your calls they give you a shitty Attitude! The guy Mario is a very horrible person!! Esta compañía no sirve para nada!!
This company is no good, especially roofing. You can call them and they don’t return your calls and they’re rude especially Mario and they promise you things and don’t keep their word. I read their reviews and everything on here is not true they suck as a company.
Súper recomendado, me gustaron la terminación de las ventanas y en ese nuevo color ahumado estuvieron súper limpias las instalaciones y lo mejor la seguridad q ofrecen , al 💯 los recomiendo
We had a great experience with Side by Side Home Improvement. They replaced our windows and also installed a new fence, and we are very happy with the results. The team was professional, reliable, and easy to work with throughout the entire process. They did a great job, paid attention to the details, and made sure…
100% recommended I really liked their prices much lower compared to other companies
Totalmente feliz del trabajo de Side by Side window company , excelente trabajo y soporte y garantía .
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair | 3 | — |
| Home renovations | 3 | — |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 223 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
This company is no good, especially roofing. You can call them and they don’t return your calls and they’re rude especially Mario and they promise you things and don’t keep their word. I read their reviews and everything on here is not true they suck as a company.
- Price assessment: Overpriced
- Services: Roof repair
Súper recomendado, me gustaron la terminación de las ventanas y en ese nuevo color ahumado estuvieron súper limpias las instalaciones y lo mejor la seguridad q ofrecen , al 💯 los recomiendo
Me encanto la ventanas de mi casa los recomiendo 🔥🔥buenas precios
- Price assessment: Reasonable price
We had a great experience with Side by Side Home Improvement. They replaced our windows and also installed a new fence, and we are very happy with the results. The team was professional, reliable, and easy to work with throughout the entire process. They did a great job, paid attention to the details, and made sure everything was completed properly. Our new windows and fence look great, and we would definitely recommend Side by Side Home Improvement to anyone looking for quality home improvement work.
Estoy muy contenta del servicio gracias
- Price assessment: Great price
- Services: Home renovations
Gracias estamos en nevada para ayudarles
Buena compañía la Recomiendo me gustaron las ventanas
Gracias por confiar en nuestro servicio estamos para servirles en sus próximos proyectos
100% recommended I really liked their prices much lower compared to other companies
Totalmente feliz del trabajo de Side by Side window company , excelente trabajo y soporte y garantía .
- Price assessment: Great price
Highly recommended! They helped me replace my windows, and I’ve noticed a reduction in my electricity bill since having them installed. They’re located in Fresno and manufacture their own windows. Their price was the best out of all the quotes I received. I’m very happy with the quality and service!
We’re here to serve you. Thank you so much for trusting us!
Business details
- Address: 2023 N Gateway Blvd STE 101, Fresno, CA 93727
- Phone: (559) 355-5492
- Website: sidebysidecalifornia.com
- Service area: Fresno, CA