Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
Customers frequently praise the company for thorough inspections, prompt communication, and transparent pricing that avoids pressure for recurring service plans. Services often involve rodent exclusion, pest elimination, and detailed explanations of entry points. However, some lower-rated reviews cite significant issues with unresolved pest problems, unexpected cost overruns, and perceived unresponsiveness or abandonment of jobs.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
788 Google reviews we collected
Phrases our text analysis found in 764 written reviews
Price verdicts customers left with their Google review
Middle half of what 25 customers paid ($246–$426) · gold mark = category median.
How often each topic comes up in the written reviews
We read 764 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Brian discussed a lot of options with me on the phone and Isaiah was super friendly.”
“Brian was excellent as always, affordable, thorough and fast and I like that he doesn't force a signup for expensive recurring treatments.”
“We really liked his approach and his service and I would highly recommend Side by Side if you have a mice problem like we had.”
“This retired military senior citizen family do not recommend this person.”
“Brian did an excellent and extremely thorough job to alleviate a small mouse issue at our rental property in Denver.”
“They assessed the problem and when the initial treatment did not work, they were quick to return and use other methods.”
“Communication was excellent and he responded promptly when we needed a follow up visit.”
“They are reasonably priced and don’t pressure you at all.”
“…e to two years, and we had gone to another pest control company that overcharged us without any resolution (plus follow up charges via a subscription…”
“I heard about Side By Side via a Reddit post, and honestly so glad I found them.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Side by Side Pest Control, LLC for 8 kinds of job. Pick one to see what they paid and said.
I contacted side by side to deal with rodents coming into our yard. Brian discussed a lot of options with me on the phone and Isaiah was super friendly. They empowered us to deal with the problem and the recommended solution showed results within a week so we are very satisfied! They are reasonably priced and don’t…
Brian did an excellent and extremely thorough job to alleviate a small mouse issue at our rental property in Denver. Communication was excellent and he responded promptly when we needed a follow up visit. I would highly recommend Side by Side PC.
Brian had the best budget price for what I was needing. Very accommodating and friendly. No pressure to oversell products which I appreciated, unlike some other companies I called.
We recently (Oct 2026) utilized Brian's services with Side by Side Pest control. I did a lot of research before I contacted Brian. His background is what I wanted to see from a professional. He was ON TIME and very easy to work with. He even allowed me (actually encouraged me) to follow him around to see what he was…
I highly recommend Brian Mapes for your pest control needs. His approach was extremely thorough and provided great explanations to the cause and the treatments he used. I appreciated his friendliness and willingness to accommodate us on a rather short time interval. Just as important as the service are the results.…
Brian and Side by Side have a comprehensive approach. They have treated our rental properties as well as our home. In all situations pests were eliminated immediately, with minimal pesticide.
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 66 | $73–$246 |
| General wildlife removal | 34 | $156–$426 |
| Hornet & wasp extermination | 32 | $79–$246 |
| General pest inspection | 32 | $58–$133 |
| Spider extermination | 24 | $56–$136 |
| Ant extermination | 14 | $63–$191 |
| Bee extermination | 7 | $175–$323 |
| Bug & insect extermination | 6 | $58–$131 |
5.0 ★★★★★ 788 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Brian was excellent as always, affordable, thorough and fast and I like that he doesn't force a signup for expensive recurring treatments.
I contacted side by side to deal with rodents coming into our yard. Brian discussed a lot of options with me on the phone and Isaiah was super friendly. They empowered us to deal with the problem and the recommended solution showed results within a week so we are very satisfied! They are reasonably priced and don’t pressure you at all. I love this is a small family run local business.
Very quick and courteous communication. Got back to me ASAP even after normal business hours. Eliminated the mice issue in our house and set up pet safe/wildlife safe bait stations outside our house.
Brian did an excellent and extremely thorough job to alleviate a small mouse issue at our rental property in Denver. Communication was excellent and he responded promptly when we needed a follow up visit. I would highly recommend Side by Side PC.
Brian had the best budget price for what I was needing. Very accommodating and friendly. No pressure to oversell products which I appreciated, unlike some other companies I called.
We recently (Oct 2026) utilized Brian's services with Side by Side Pest control. I did a lot of research before I contacted Brian. His background is what I wanted to see from a professional. He was ON TIME and very easy to work with. He even allowed me (actually encouraged me) to follow him around to see what he was checking. We crawled into the crawl space under the house as well as the exterior of the house and he explained what we were seeing and how we could address the problem. He gave us options and did not do any type of hard selling, which made me appreciate his services even more. He explained everything and its associated costs. We really liked his approach and his service and I would highly recommend Side by Side if you have a mice problem like we had.
Brian and Issaha were wonderful! Very knowledgeable and extremely helpful.
I heard about Side By Side via a Reddit post, and honestly so glad I found them. We had had rodent issues for close to two years, and we had gone to another pest control company that overcharged us without any resolution (plus follow up charges via a subscription service we were never told about). We called Side By Side, and they came quickly (within two days, which is unheard of for other pest control services scheduling). Brian and one of his colleagues did an incredibly thorough job and, importantly, talked me through everything they did and why they were doing it. So far since their service, we have had the first reprieve from mice in years. Side By Side will certainly continue to have our business going forward!
Was feeling discouraged after having an exterminator come out twice to my house and tell me they were “stumped” on how I was still hearing mice. Found Brian’s company online and he was here within the week. He was super thorough, scanned the walls, scoped the holes, pretty much immediately found the problem the other company missed. I can finally sleep tonight without the stress of an unsolved mouse problem. Highly recommend!
I highly recommend Brian Mapes for your pest control needs. His approach was extremely thorough and provided great explanations to the cause and the treatments he used. I appreciated his friendliness and willingness to accommodate us on a rather short time interval. Just as important as the service are the results. He treated our house and exterior for sugar ants and after one treatment, we've had not one ant reappear, inside or out. My wife couldn't be happier.
Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts
