Car detailing service · Pasco, WA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%97+25.3Value 15%100+15.2Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 79 car wash servicesiPosition by Experts Score among all companies we track in this category. · better than 92%
5.0★★★★★147 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google rating: 5.0 out of 5 from 147 reviews (99% five-star).
Reviews on this page: 147 Google reviews (140 with written comments, 27 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 29, 2026.
Service: Car Wash serving Pasco, Washington.
Data from Google, last updated November 2, 2026.
Score profile vs other car wash services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Signature Auto DetailingCar Wash Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Signature Auto Detailing: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Signature Auto Detailing: 97/100 on this factor. Category median: 89.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Signature Auto Detailing: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Signature Auto Detailing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Signature Auto Detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
147 Google reviews we collected
5.0of 5
5 stars14699%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 140 written reviews
98%praise
Praise25898%
Complaints52%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8633%
Would recommend5521%
Staff & attitude5119%
Speed & response2811%
Communication228%
Price & value135%
Honesty & trust83%
What customers talk about
We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I had an amazing experience, George made it easy and did the detail at my home and they did absolutely phenomenal work, highly recommend!”
“I had left my van where the irrigation water hit it daily, and it looked horrible.”
“I could not be more happy with their work and would recommend them to anyone, especially pet owners!”
“He is a very kind guy who is passionate about his work!”
“He arrived on time, even changing the time per my direction without any issues.”
“He performed the work in a timely manner explaining each step.”
“My car, which I've had for five years and has seen its fair share of kid-related messes, definitely needed a deep clean.”
“The level of professionalism, honesty , quality and communication is exceptional on every level!”
People customers mention
George9 reviews
Jorge7 reviews
Tri3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Signature Auto Detailing for 8 kinds of job. Pick one to see what they paid and said.
RRosie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
Very satisfied w the result! My car looks brand new and the customer service was excellent. They even got rid of really old stains on the seats and hard water on the windows. Couldn’t be happier and I highly recommend them!
SSobhi7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
I had an amazing experience, George made it easy and did the detail at my home and they did absolutely phenomenal work, highly recommend!!
EELocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Exceeded my expectations, my truck was a hot mess and in desperate need of some good TLC and that’s exactly what Jorge Jr and team did! My truck looks brand new and I’m in love with it! I will definitely be using them for my other vehicles! Well worth the money! Thank you again!
BBrian1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Absolute AMAZING job they did on my car! 4 years of wear and tear with stains in the carpet and seats, and after they were all finished the car looked BRAND NEW! I even had stubborn water spots on my car that I could never wash off. These guys had no problem with it! Shout out to Jorge! If you want your vehicle…
SSimple5095 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
The owner shared detailed and clear information about what could be done. He arrived on time, even changing the time per my direction without any issues. He performed the work in a timely manner explaining each step. The end results were better than expected.
MMichaelaLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We just had our Escalade detailed and they did an amazing job! We have 4 small kids, 2 dogs, and spend a lot of time in the car. Our vehicle now looks better than when we bought it. They took their time and were extremely thorough. We are grateful for the incredible work, the convenience of having them come to our…
Very satisfied w the result! My car looks brand new and the customer service was excellent. They even got rid of really old stains on the seats and hard water on the windows. Couldn’t be happier and I highly recommend them!
Response from the owner · 3 days ago
Thank you so much for the wonderful 5-star review, Rosie! We truly appreciate you trusting us with your vehicle. We're thrilled to hear that you loved the transformation and that we could successfully tackle those stubborn stains and hard water spots. Your kind words about our customer service and attention to detail mean a great deal to our family team. Thank you for your recommendation and for choosing Signature Auto Detailing. We look forward to keeping your vehicle looking its best for years to come!
The Signature Detailing Team!
S
Sobhi Sidani7 reviewsiTotal number of Google reviews Sobhi has written across all businesses on Google Maps, not just this one.
I had an amazing experience, George made it easy and did the detail at my home and they did absolutely phenomenal work, highly recommend!!
Response from the owner · 3 weeks ago
Thank you so much for the wonderful 5-star review, Sobhi! We truly appreciate you trusting us with your vehicle. We're glad our mobile detailing service made the experience convenient and hassle-free, and even happier to hear that you loved the results! Your kind words and recommendation mean a great deal to our family team. Thank you again for choosing Signature Auto Detailing. We look forward to taking care of your vehicles again in the future!
The Signature Detailing Team!
E
E ChavezLocal Guide · 13 reviewsiTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Exceeded my expectations, my truck was a hot mess and in desperate need of some good TLC and that’s exactly what Jorge Jr and team did! My truck looks brand new and I’m in love with it! I will definitely be using them for my other vehicles! Well worth the money! Thank you again!
Response from the owner · 3 weeks ago
Thank you so much for the wonderful 5-star review, Elia! We truly appreciate you trusting us with your truck. Hearing that we exceeded your expectations and made you fall in love with your truck all over again is one of the best compliments we could receive! Jorge Jr. and the rest of our team are grateful for your kind words and recognition of their hard work. Thank you again for choosing Signature Auto Detailing. We look forward to taking care of your other vehicles in the future!
The Signature Detailing Team!
B
Brian Chaney1 reviewiTotal number of Google reviews Brian has written across all businesses on Google Maps, not just this one.
Absolute AMAZING job they did on my car! 4 years of wear and tear with stains in the carpet and seats, and after they were all finished the car looked BRAND NEW! I even had stubborn water spots on my car that I could never wash off. These guys had no problem with it! Shout out to Jorge! If you want your vehicle looking brand new again go to Signature Auto Detailing!
Response from the owner · 3 weeks ago
Thank you so much for the incredible 5-star review, Brian! We truly appreciate you trusting us with your car. Seeing several years of wear, stains, and those stubborn water spots transform into a vehicle that looks brand new again is exactly why we love what we do. Jorge and the rest of our team really appreciate the shout-out! Thank you for your recommendation and for choosing Signature Auto Detailing. We look forward to taking care of your vehicle again in the future!
The Signature Detailing Team!
S
Simple509 Smith5 reviewsiTotal number of Google reviews Simple509 has written across all businesses on Google Maps, not just this one.
The owner shared detailed and clear information about what could be done. He arrived on time, even changing the time per my direction without any issues. He performed the work in a timely manner explaining each step. The end results were better than expected.
Response from the owner · a month ago
Thank you for the 5-star review! We truly appreciate you trusting Signature Auto Detailing with your vehicle. We’re glad we could accommodate the schedule change and make the entire process convenient and informative from start to finish. Most importantly, it’s great to hear that the final results exceeded your expectations. Thank you again for your business and for taking the time to share your experience with us!
The Signature Detailing Team!
M
Michaela ThomasLocal Guide · 19 reviewsiTotal number of Google reviews Michaela has written across all businesses on Google Maps, not just this one.
We just had our Escalade detailed and they did an amazing job! We have 4 small kids, 2 dogs, and spend a lot of time in the car. Our vehicle now looks better than when we bought it. They took their time and were extremely thorough. We are grateful for the incredible work, the convenience of having them come to our house, and the great pricing. Definitely recommend!
Response from the owner · a month ago
Thank you so much for the wonderful 5-star review, Michaela! We truly appreciate you trusting us with your Escalade. Hearing that it looks even better than when you bought it is an incredible compliment and makes all the time and attention to detail worthwhile. We’re also glad our mobile service made the experience more convenient for you and your family. Thank you for your recommendation and for choosing Signature Auto Detailing. We look forward to taking care of your vehicles again in the future!
The Signature Team!
T
Troy WilliamsLocal Guide · 205 reviewsiTotal number of Google reviews Troy has written across all businesses on Google Maps, not just this one.
Incredible attention to detail. They detailed our 2021 Escalade that hauls 4 kids and two dogs 24/7/365. They stayed long and came the next day to see it was done as promised without compromising quality. Very strongly recommend, worth every cent.
Response from the owner · a month ago
Thank you so much for the incredible 5-star review, Troy! We truly appreciate you trusting us with your Escalade. Our goal is always to deliver the quality we promise, even when that means putting in the extra time to get the job done right. Knowing that you noticed our attention to detail and felt the results were worth the investment means a great deal to our team. Thank you for your strong recommendation and for choosing Signature Auto Detailing. We look forward to taking care of your vehicles again in the future!
The Signature Team!
B
Bonnie PRICE4 reviewsiTotal number of Google reviews Bonnie has written across all businesses on Google Maps, not just this one.
My car looks better than new !!!!
They were accommodating for me to drop my car off and leave it for two days since I needed to fly out of Pasco.
Their care of my care was amazing.
Response from the owner · a month ago
Thank you so much for the wonderful 5-star review, Bonnie! We truly appreciate you trusting us with your vehicle while you were away. We were more than happy to accommodate your schedule and make sure your car was well cared for while it was with us. Hearing that it looks “better than new” is one of the best compliments we could receive! Thank you again for choosing Signature Auto Detailing. It was a pleasure taking care of your vehicle, and we look forward to helping you again in the future!
A
A C2 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
Always goes above and beyond with his work and takes pride thank you for making my cars looking like new.
Response from the owner · 2 months ago
Thank you for the 5-star review, A.C. We truly appreciate your continued trust and your kind words. Knowing that our attention to detail and pride in our work make a difference means a lot to our family team. Thank you for choosing Signature Auto Detailing. We look forward to keeping your vehicles looking their best for years to come.
K
Kaylee Zimmer5 reviewsiTotal number of Google reviews Kaylee has written across all businesses on Google Maps, not just this one.
George fit my car into his schedule very last minute due to a pet accident on my perforated leather seats! He was very mindful on how much liquid he used for fear that it would seep down even further into the padding all while getting the pet urine/smell out! He is a very kind guy who is passionate about his work! Thank you George for saving my car seat.
Response from the owner · 2 months ago
Thank you so much for the 5-star review, Kaylee. We’re glad we could fit you into our schedule and help restore your seat after the unexpected pet accident. Thank you for trusting our approach and allowing us the time to treat the issue as carefully as possible. Your kind words about our attention to detail and passion for our work truly mean a lot. We appreciate your trust in Signature Auto Detailing and are always here if you ever need us again.
George and the Signature team.
