iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%94+22.8Value 14%100+14.1Replies to reviews 7%92+6.5Craft & service penalty99−0.1Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#33 of 70 leaf removal servicesiPosition by Experts Score among all companies we track in this category. · better than 54%
4.9★★★★★226 Google reviews · 24 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Signature Lawn And Landscape 4.9 out of 5 based on 226 reviews, with the owner responding to 84% of them. Customers frequently cite punctuality, clear communication, and competitive pricing for services including sod installation, hardscaping, and general landscaping. However, some low-star reviews criticize sod quality and post-project communication, noting issues with uneven lawns and unreturned messages that required hiring other crews for repairs.
Google rating: 4.9 out of 5 from 226 reviews (97% five-star).
Reviews on this page: 226 Google reviews (218 with written comments, 18 with photos).
Owner responses: the business replied to 84% of reviews.
Most recent review: October 23, 2026.
Service: Leaf Removal Service serving Mint Hill, North Carolina.
Data from Google, last updated November 10, 2026.
Score profile vs other leaf removal services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Signature Lawn And LandscapeLeaf Removal Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Signature Lawn And Landscape: 92/100 on this factor. Category median: 95.A
92
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Signature Lawn And Landscape: 94/100 on this factor. Category median: 94.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Signature Lawn And Landscape: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Signature Lawn And Landscape: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Signature Lawn And Landscape: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Signature Lawn And Landscape: 92/100 on this factor. Category median: 55.A
92
Bar = this company · dark tick = category median.
Star ratings
226 Google reviews we collected
4.9of 5
5 stars21997%
4 stars31%
3 stars21%
2 stars00%
1 star21%
Praise vs complaints
Phrases our text analysis found in 218 written reviews
99%praise
Praise43999%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2952%
Reasonable2545%
Overpriced00%
Not sure24%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results12127%
Would recommend8419%
Speed & response8018%
Staff & attitude7216%
Price & value429%
Communication358%
Honesty & trust102%
What customers talk about
We read 218 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…m were knowledgeable, efficient, communicative / responsive, and paid attention to detail, which made working with them an effortless and fantastic ex…”
“…out by moving some big logs from my house to help clean up the space definitely recommend them if you need anything done at your properties!…”
“STAY AWAY.”
“They listened and responded consistently with prompt and clear information.”
“Daniel and his team were knowledgeable, efficient, communicative / responsive, and paid attention to detail, which made working with them an effortles…”
“Great quality, excellent communication, and competitive pricing.”
“Exceptional communications before, during and after.”
“They are very honest, fair priced, and knowledgeable.”
People customers mention
Daniel22 reviews
Landscaping6 reviews
David5 reviews
Chris3 reviews
Eli3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Signature Lawn And Landscape for 8 kinds of job. Pick one to see what they paid and said.
Connie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
From our initial request for an estimate through the completion of our poolside landscaping project, the team at Signature was excellent. They listened and responded consistently with prompt and clear information. They swiftly removed large overgrown shrubs and placed a fresh variety of plants that they promise are…
Landscape installations
Judy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Had all of my landscaping and deck replaced. Daniel and team did an awesome job.
Great priceLandscape installationsLawn landscapingLandscape design
JenniLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Daniel and Justin and his crew did a wonderful job bringing new life into an overgrown patio landscape. Their ability to present a two and 3-D view of what the finished area would look like was so helpful in making our decision. Our expectations were met on both the design and the installation. Professional and…
Reasonable priceIrrigation system repair & maintenanceLandscape installations
Giust2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
We are extremely happy with the work done by Signature. Exceptional communications before, during and after. We knew what to expect at each phase of the work given the ongoing clear and concise dialogue.
We had railroad tie retaining walls removed, the yard graded and sod installed all in three days. The work done…
Reasonable priceLawn landscapingSod installation
Andy11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★
DO NOT DO BUSINESS WITH THIS OUTFIT!...The laid down sod on a very wet base. Had to come out twice to finish because of the mud. Then it had to be leveled and filled and there were multiple bald spots. They came out again to redo bald spots and then weeds started popping up all over...left multiple messages have…
Not sureSod installation
Isaias13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Amazing work very friendly, helped me out by moving some big logs from my house to help clean up the space definitely recommend them if you need anything done at your properties!!
From our initial request for an estimate through the completion of our poolside landscaping project, the team at Signature was excellent. They listened and responded consistently with prompt and clear information. They swiftly removed large overgrown shrubs and placed a fresh variety of plants that they promise are easy to care for. Thank you! We will be recommending Signature and reaching back out for any future projects.
Services: Landscape installations
Response from the owner · 2 weeks ago
Thanks so much, Connie. We are delighted our crew kept you informed and handled the shrub removal and new plantings to your satisfaction. We’re glad the selections are proving low maintenance as expected and that you will recommend us. We appreciate being part of your poolside project and look forward to helping with any future work.
Judy Hillhouse4 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
Thanks for the wonderful review, Judy. We're thrilled Daniel and the crew could deliver such strong results replacing your landscaping and deck. Hearing that you are happy with the outcome brightens our day. We appreciate you trusting us and taking the time to share your experience.
Michael Brandewie7 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Daniel and his team were knowledgeable, efficient, communicative / responsive, and paid attention to detail, which made working with them an effortless and fantastic experience. With ~1-week notice to aeration and seeding, we needed a large amount of topsoil spread across our entire backyard including an area with a steep slope of red clay as well as areas of compact red clay in the front yard and a strip along the sidewalk. I figured I'd ask if they could order enough soil to try to level out some slight valleys in our front and backyard and they delivered, which was the cherry on top. The work finished as the sun was going down and Daniel and his team made the trip back to the property early the next morning to ensure everything was just right, which was the ultimate commitment to quality and fully justified the price (as if it hadn't been justified already). These guys go above and beyond to do work that make you proud of your yard. This was my first time hiring Signature Landscape Services and won't be my last.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · a month ago
Thank you, Michael. We are glad Daniel and the team could accommodate short notice, supply the soil to level those areas, and return the next morning to fine-tune the work. It means a lot that the results met your expectations and made you proud of your yard. We look forward to working with you again.
Lynn MeolaLocal Guide · 14 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Great job on our mulch and trimming. Fast work and clean up
Price assessment: Reasonable price
Services: Tree landscaping, Mulching
Response from the owner · a month ago
Thank you for the great review, Lynn. It's wonderful to hear the mulch and trimming were completed promptly and the area was left tidy. We appreciate your feedback and support.
Jenni JohnsonLocal Guide · 17 reviewsiTotal number of Google reviews Jenni has written across all businesses on Google Maps, not just this one.
Daniel and Justin and his crew did a wonderful job bringing new life into an overgrown patio landscape. Their ability to present a two and 3-D view of what the finished area would look like was so helpful in making our decision. Our expectations were met on both the design and the installation. Professional and responsive. I would highly recommend this company.
Price assessment: Reasonable price
Services: Irrigation system repair & maintenance, Landscape installations
Response from the owner · a month ago
Thank you, Jenni, for the kind review. We are glad Daniel, Justin and the crew could bring new life to your patio and that the 2D and 3D visuals made your decision easier. It means a lot that both the design and installation met your expectations. We appreciate your recommendation and the note about our responsiveness and professionalism.
Giust Family2 reviewsiTotal number of Google reviews Giust has written across all businesses on Google Maps, not just this one.
We are extremely happy with the work done by Signature. Exceptional communications before, during and after. We knew what to expect at each phase of the work given the ongoing clear and concise dialogue.
We had railroad tie retaining walls removed, the yard graded and sod installed all in three days. The work done was extremely high quality and the team, Signature employees not third-party contractors, were experienced, professional and uber approachable answering any questions we had. Daniel's team made it look effortless, which I'm sure it wasn't, and simple. They absolutely had everything in hand and so well-choreographed.
This was such a unique and pleasant experience, thank you.
Price assessment: Reasonable price
Services: Lawn landscaping, Sod installation
Andy Roussis11 reviewsiTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
DO NOT DO BUSINESS WITH THIS OUTFIT!...The laid down sod on a very wet base. Had to come out twice to finish because of the mud. Then it had to be leveled and filled and there were multiple bald spots. They came out again to redo bald spots and then weeds started popping up all over...left multiple messages have never heard back. Had to hire a new crew to get this fixed. STAY AWAY....
Price assessment: Not sure
Services: Sod installation
Isaias Gonzalez13 reviewsiTotal number of Google reviews Isaias has written across all businesses on Google Maps, not just this one.
Amazing work very friendly, helped me out by moving some big logs from my house to help clean up the space definitely recommend them if you need anything done at your properties!!
Price assessment: Great price
Services: Tree landscaping
Response from the owner · 2 months ago
Thank you, Isaias! We really appreciate your kind words and are glad we could help clear the space by moving those big logs. We’re happy you had a great experience and appreciate the recommendation. Please call us anytime you need help at your property.
Sharmila Pathakamudi1 reviewiTotal number of Google reviews Sharmila has written across all businesses on Google Maps, not just this one.
They come out to do a amazing job in my back yard for a walkway highly recommend for any outdoor space needs!!
Price assessment: Great price
Services: Landscape installations
Response from the owner · 2 months ago
Thank you, Sharmila! We’re thrilled you’re happy with the walkway and appreciate your recommendation. It was a pleasure working on your backyard and we look forward to helping with any future outdoor space needs.
surenity wilson3 reviewsiTotal number of Google reviews surenity has written across all businesses on Google Maps, not just this one.
highly recommend recommended high-quality work rate for any outdoor living. Space area came out perfect timing every day kept it clean!
Response from the owner · 2 months ago
Thank you so much for the recommendation and kind words. We’re thrilled the outdoor living space came out perfect and that our team kept to the schedule and maintained cleanliness each day. We appreciate your trust and are here for any future projects or maintenance needs. Thanks again for choosing us.
