Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Simply Serene Wellness & Aesthetics logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Simply Serene Wellness & Aesthetics

St. Cloud, MN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 49 facial services · 5.0★ from 114 Google reviews

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Report card

Percentile vs other facial services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Simply Serene Wellness & Aesthetics is better than 100% of facial services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Simply Serene Wellness & Aesthetics is better than 98% of facial services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Simply Serene Wellness & Aesthetics is better than 100% of facial services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Simply Serene Wellness & Aesthetics is better than 100% of facial services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Simply Serene Wellness & Aesthetics is better than 100% of facial services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Simply Serene Wellness & Aesthetics is better than —% of facial services.–
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Reviews for your job

Customers hired Simply Serene Wellness & Aesthetics for 2 kinds of job.

Simply Serene Wellness & Aesthetics for BOTOX treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “BOTOX treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “BOTOX treatments”

SarahLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Thom is simply THE BEST! He’s extremely well-trained, stays up to date on the latest products and techniques, and works with me to customize my treatment plans! He listens to my goals to truly understand - he’s the only person I trust with my Botox! His clinic is extremely clean, the hospitality is on point and appointments are always on time.

Reasonable priceBOTOX treatments
Stephanie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I will always highly recommend Thom and his staff! Thom is not only knowledgeable and professional, but genuine and kind as well! My results are always superb! ⭐️⭐️⭐️⭐️⭐️

Lip fillersBOTOX treatments
JozzyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I’ve had such a great experience with Thom as my injector. He’s incredibly knowledgeable, but what really stands out is how personable he is. Every appointment feels customized to me! He actually listens, explains everything clearly, and makes sure I’m comfortable with the process. You can tell he cares about…

BOTOX treatments
Jacklyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Such a great experience! Thom was thorough in his approach. He explained various options, was well versed in his knowledge, and gave recommendation but didn’t make me feel pushed in one direction or another. Beautiful space and kind faces! Definitely recommend 🙌☺️

Reasonable priceBOTOX treatments
Molly15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Absolutely love this place! Will never receive services elsewhere.

Great priceBOTOX treatments
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thom is the best! He really takes care of his customers. Was very happy with results! Highly recommend.

BOTOX treatments
Christina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thom was so amazing and knowledgeable about his procedures and his products! I felt very comfortable and at ease the entire time. I will definitely be going back for more services and will be telling all my friends about Simply Serene and Thom!!

BOTOX treatmentsLip fillers
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been to many Med spas for treatments. When I say Thom is the best, I mean it. He has an eye for detail and is truly an artist. He is able to achieve things that I have never been happy with. He did PDO threads and the combination of his recommendations have given me results I didn’t know were possible. My…

BOTOX treatmentsJUVÉDERM treatmentsLip fillers
Jamie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Amazing service! I was given a very thorough consult so I felt like Thom knew my goals and I knew exactly what to expect. I've had these services elsewhere and cannot believe the difference in the pain level (so minimal here) and the overall results. Both are so much better here! Highly recommend Simply Serene and Thom!

BOTOX treatmentsLip fillers
NicholasLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I went to see Thom based on awesome reviews and boy am I happy I did! I went in telling him what I thought I needed and he didn’t try to sell anything extra, in fact, he didn’t think I needed lip fillers at all, but I wanted to try them. So he agreed to do them and I love the outcome! They gave them a little extra…

Customer photo from Nicholas's review
BOTOX treatmentsLip fillers
Tamara6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super fast procedure and the results were fantastic

BOTOX treatments
Jill6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I have been going to Thom at Simply Serene for 2 years and I have always had an amazing experience. I was initially very hesitant to get botox. Thom took the extra time to educate me and put me at ease. He has a gift of being able to provide a natural look with great lasting results. Thom is never trying to “sell”…

BOTOX treatments
Brenda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Thom truly listens to your thoughts and concerns. He makes suggestions based on your conversation and goals. He makes sure you are comfortable throughout your treatments. Best priced Botox in Minnesota in a convenient location. If you’re considering treatment, go to Simply Serene! Filler might wipe 10 years off your face! Best ever!

BOTOX treatmentsLip fillers
AlisonLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Rating only, no written review.

Reasonable priceBOTOX treatments

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
BOTOX treatments14—
Lip fillers9—

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