Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate Skin and Body Refinery 4.9 out of 5 based on 344 reviews, with the owner not replying to any. Positive feedback highlights knowledgeable staff, painless procedures, and effective results for Botox, fillers, and facades, along with efficient service. However, critical reviews describe a decline in quality following management changes, citing poor communication, disorganized scheduling, and specific treatment errors.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Bar = this company · dark tick = category median.
344 Google reviews we collected
Phrases our text analysis found in 275 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 275 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Smith is incredibly knowledgeable, kind, and friendly.”
“Truly a top-notch place for all your facial and wellness needs!”
“…out swelling in my feet and fingers is gone I feel better mentally I would recommend this treatment to anyone…”
“I would not recommend anyone waste their time or money here!”
“Rare these days in health care where you usually feel like cattle being rotated in and out as quickly as possible.”
“They listened to my concerns and questioning, and alleviated my worries.”
“The doctor, omg amazing he’s professional and without a doubt trust him, went in for severe TMJ pain and left with 100% relief!”
“I am in Love with shots that they give, i ho on Fridays because you get half off which is a great deal.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Skin and Body Refinery for 8 kinds of job. Pick one to see what they paid and said.
Karl and Carolyn we have been going here for a long time but we just tried the pink lady shot and it’s a game changer I feel 20 years younger elbows and knees don’t hurt after working out swelling in my feet and fingers is gone I feel better mentally I would recommend this treatment to anyone
Dr. Smith is incredibly knowledgeable, kind, and friendly. The entire staff is always so welcoming and creates such a warm, inviting atmosphere. Truly a top-notch place for all your facial and wellness needs! Highly recommend!
Dr. Smith does great work - highly recommend. 10/10 experience at the Skin and Body Refinery.
I wholeheartedly recommend anyone to go to Skin and Body Refinery! Dr. Smith and his staff were wonderful to interact with. They listened to my concerns and questioning, and alleviated my worries. I thought my procedure would be painful, but Dr. Smith made sure I was comfortable before getting started. Great experience!
Everyone was so sweet and awesome! Didn’t feel any pain at all during lip filler!
I had the privilege of meeting Dr. Smith at a medical conference a few months ago and later visiting him at his office.His workshop was very impressive, offering an outstanding blend of advanced hands on; expert guidance, and an engaging atmosphere filled with warmth and laughter. It was an inspiring experience, and without question, he is the best!
| Job | Reviews | Category typical |
|---|---|---|
| B-12 injections | 12 | — |
| BOTOX treatments | 12 | — |
| HydraFacial | 11 | — |
| Lip fillers | 9 | — |
| Chemical peels | 5 | — |
| Massage | 5 | — |
| IV therapy | 3 | — |
| Dysport treatment | 2 | — |
4.9 ★★★★★ 344 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Karl and Carolyn we have been going here for a long time but we just tried the pink lady shot and it’s a game changer I feel 20 years younger elbows and knees don’t hurt after working out swelling in my feet and fingers is gone I feel better mentally I would recommend this treatment to anyone
Awesome place and Dr. Smith and the staff are amazing
Dr. Smith is incredibly knowledgeable, kind, and friendly. The entire staff is always so welcoming and creates such a warm, inviting atmosphere. Truly a top-notch place for all your facial and wellness needs! Highly recommend!
Dr. Smith does great work - highly recommend. 10/10 experience at the Skin and Body Refinery.
I wholeheartedly recommend anyone to go to Skin and Body Refinery! Dr. Smith and his staff were wonderful to interact with. They listened to my concerns and questioning, and alleviated my worries. I thought my procedure would be painful, but Dr. Smith made sure I was comfortable before getting started. Great experience!
Everyone was so sweet and awesome! Didn’t feel any pain at all during lip filler!
I had the privilege of meeting Dr. Smith at a medical conference a few months ago and later visiting him at his office.His workshop was very impressive, offering an outstanding blend of advanced hands on; expert guidance, and an engaging atmosphere filled with warmth and laughter. It was an inspiring experience, and without question, he is the best!
Great overall experience! Will definitely be going back! Professional and fast!!!
Great service!! Very professional and efficient
Great experience! Walks through the whole process and is very quick!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
