Analyzing 5,778,3125.8M ReviewsFor 15,92415.9K Experts

Experts Reviews · Company report
Skooters Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Skooters Plumbing & Drain Cleaning

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 9 sewer services · 4.9★ from 478 Google reviews

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Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skooters Plumbing & Drain Cleaning is better than 85% of sewer services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skooters Plumbing & Drain Cleaning is better than 75% of sewer services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skooters Plumbing & Drain Cleaning is better than 100% of sewer services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skooters Plumbing & Drain Cleaning is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skooters Plumbing & Drain Cleaning is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skooters Plumbing & Drain Cleaning is better than 31% of sewer services.D
31

Reviews for your job

Customers hired Skooters Plumbing & Drain Cleaning for 8 kinds of job.

Skooters Plumbing & Drain Cleaning for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Outdoor plumbing system repair”

Skooter10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I can’t say enough good things about Skooters Plumbing & Drain Cleaning. call them for a main sewer backup, and they will show up fast and handled everything professionally from start to finish. They will diagnose tree roots in your line, use the proper equipment to fully clean the pipe, and verifify everything…

Paid $1,000+Great priceToilet repairWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Devon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Skooters had amazing customer service! Super friendly and went above and beyond to help restore the pipes in my mobile home. I would always recommend their services for any plumbing needed from here on out!

Paid $400–500Great pricePlumbing pipe repairSewer cleaningOutdoor plumbing system repair
Trish4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Absolutely the best service we could ask for! Frozen water lines and sewer line backup. Within an hour of calling them, the crew was there to assess the situation. They completed the job in a timely manner. All of the guys were very professional and explained how to prevent future problems. Thanks Skooters!

Paid $1,000+Great priceOutdoor plumbing system repairSewer repair
Keith6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I had a broken sewer line from house to septic. Scooter diagnosed the problem till 6:30 on New Year's Eve (which was greatly appreciated). He then scheduled a date to come back, scheduled emergency locations for underground wires and coordinated the digging work with Dirt Dynamics. Even though repairs of the sort…

Great priceOutdoor plumbing system repairSewer repair
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Skooter was Prompt, friendly, knowledgeable, available & easy to work with. He answered all our calls & questions even after hours! We so appreciated his service. Definitely recommend

Plumbing pipe repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Deb1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Skooters Plumbing is my only go-to for any kind of plumbing issues. They are excellent at their job. Pleasant and polite. They leave the area cleaned and sanitized when possible. When needed, they go out of their way to get things done regardless of time of day.

Plumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Miranda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They came out and fixed my pipes! And made sure everything was working perfectly before leaving! Awesome company to work with! Highly recommend!

Outdoor plumbing system repairSewer cleaningDrain cleaning
Dylan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Needed an outdoor spigot replaced, came the next day and fixed it fast. Came highly recommended to me and I highly recommend them as well.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
Linda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, called me to let me know when coming. Not only repaired and replaced spigots on outside but also got my microwave oven working again! That is great service!!

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
HeidiLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great! Found the answer to a very confusing plumbing mystery. Would definitely recommend!

Faucet repairOutdoor plumbing system repairPlumbing pipe repair+ Quality
LarryLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They came on short notice to help with a sump pump issue, great service too! Will definitely use them in the future

Outdoor plumbing system repair+ Responsiveness+ Quality+ Professionalism
Sharon7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Scooters scheduled us within 2 days! Johnny & Brent came out and had the bathroom sink pipes down to the main stack in basement totally cleaned out with an auger in a little over an hour! Saved us a lot of money, as we were expecting them to replace all the big pipes downstairs!! Scooters will be our new go to…

Outdoor plumbing system repairSewer repairDrain cleaning

Price

$593+55% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 51%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning80$227–$506
Plumbing pipe repair47$173–$444
Water heater installation31$1.2k–$2.1k
Sewer repair29—
Toilet repair27$166–$496
Plumbing leak detection26$124–$268
Plumbing leak repair20$148–$417
Faucet repair19—

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