Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Skooters Plumbing & Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%31+2.2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

Skooters Plumbing & Drain Cleaning

Fargo, ND · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 9 sewer services · 4.9★ from 478 Google reviews

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Report card

Percentile vs other sewer services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Skooters Plumbing & Drain Cleaning is better than 85% of sewer services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Skooters Plumbing & Drain Cleaning is better than 75% of sewer services.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Skooters Plumbing & Drain Cleaning is better than 100% of sewer services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Skooters Plumbing & Drain Cleaning is better than 100% of sewer services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Skooters Plumbing & Drain Cleaning is better than 100% of sewer services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Skooters Plumbing & Drain Cleaning is better than 31% of sewer services.D
31

Reviews for your job

Customers hired Skooters Plumbing & Drain Cleaning for 8 kinds of job.

Skooters Plumbing & Drain Cleaning for sump pump repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Sump pump repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 4
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Sump pump repair”

Skooter10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I can’t say enough good things about Skooters Plumbing & Drain Cleaning. call them for a main sewer backup, and they will show up fast and handled everything professionally from start to finish. They will diagnose tree roots in your line, use the proper equipment to fully clean the pipe, and verifify everything…

Paid $1,000+Great priceToilet repairWater heater installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Devynn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

My sump pump broke and resulted in a flooded basement, I called Skooters Plumbing and they were very quick to respond. Kolby N was VERY polite, explanatory, and cleaned up after himself. Would definitely recommend!

Paid $500–600Great priceSump pump repair
Alisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I was referred to Scooters through a west fargo city employee and let me tell u God puts people in your life for a reason!! After outrageously high priced other plumbers Scooters beat their prices by far! They had came out about a week and half ago and fixed a broken pipe in under 4 hours! Today my sump pump…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
KT6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Good communication about the work being done. Very satisfied with the work done and Scooter ensured we were satisfied with the work he did.

Sump pump repair+ Responsiveness+ Quality+ Professionalism
Kathryn4 years ago★★★★★

Rating only, no written review.

Sump pump repair+ Quality
Kendra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sump pump installationSump pump repair+ Responsiveness+ Punctuality+ Quality

Price

$593+55% vs typical sewer services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 38%Reasonable 51%Overpriced 2%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning80$227–$506
Plumbing pipe repair47$173–$444
Water heater installation31$1.2k–$2.1k
Sewer repair29—
Toilet repair27$166–$496
Plumbing leak detection26$124–$268
Plumbing leak repair20$148–$417
Faucet repair19—

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