Analyzing 5,821,5945.8M ReviewsFor 16,05416.1K Experts

Experts Reviews · Company report
SKYLINE CHIMNEY AND MASONRY SERVICES LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%72+17.5Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Momentum penalty80−2Experts Score= 81Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.81SCORE

SKYLINE CHIMNEY AND MASONRY SERVICES LLC

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 16 chimney sweep services · 4.9★ from 423 Google reviews

📞 Call (586) 746-9164Request a call backWebsite ↗

Report card

Percentile vs other chimney sweep services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SKYLINE CHIMNEY AND MASONRY SERVICES LLC is better than 82% of chimney sweep services.A
82
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SKYLINE CHIMNEY AND MASONRY SERVICES LLC is better than 72% of chimney sweep services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SKYLINE CHIMNEY AND MASONRY SERVICES LLC is better than 94% of chimney sweep services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SKYLINE CHIMNEY AND MASONRY SERVICES LLC is better than 100% of chimney sweep services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SKYLINE CHIMNEY AND MASONRY SERVICES LLC is better than 80% of chimney sweep services.A
80
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SKYLINE CHIMNEY AND MASONRY SERVICES LLC is better than 100% of chimney sweep services.A
100

Reviews for your job

Customers hired SKYLINE CHIMNEY AND MASONRY SERVICES LLC for 8 kinds of job.

SKYLINE CHIMNEY AND MASONRY SERVICES LLC for chimney flue cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 69/100.How Job match is calculatedBuilt only from reviews Google tagged “Chimney flue cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 4

All 3 Google reviews tagged “Chimney flue cleaning”

Lisa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris Hino and his team did a fantastic job getting our fireplace working again. They repaired the chimney and bricks on the house, and installed a cap on the chimney. The team was reliable, professional, and courteous. We highly recommend them for all of your chimney, fireplace and masonry needs.

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They rebuilt our crumbling chimney and restored our unusable fireplace to functioning condition. We were very satisfied with the workmanship and service. Highly recommended.

Chimney flue cleaningChimney inspectionsChimney repair & restoration+ Responsiveness+ Punctuality+ Quality
Revette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I live in St Clair shores and I try to support local businesses. These guys are local and does. excellent work. Very friendly and professional. I highly recommend them and will be using them again.

Chimney cleaningChimney flue cleaningChimney inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Chimney repair & restoration30—
Chimney inspections15—
Chimney cleaning12—
Rain cap installation10—
Fireplace installations7—
Stove & fireplace cleaning4—
Chimney flue cleaning3—
Downdraft repair3—

Compare with

Coachlight Chimney & Fireplace LLC logoCoachlight Chimney & Fireplace LLCExperts Score 96Detroit · 5.00★Moses Chimney logoMoses ChimneyExperts Score 95Detroit · 5.00★Art of Stone Masonry & Fireplace logoArt of Stone Masonry & FireplaceExperts Score 87Detroit · 4.89★