Concrete contractor · Waco, TX · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty95−0.5Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 15 paving contractorsiPosition by Experts Score among all companies we track in this category. · better than 100%
5.0★★★★★43 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
SLA Concrete Works holds a 5.0 star rating from 43 Google reviews, with the owner responding to 93 percent of them. Customers describe services including driveways, patios, slabs, and courts, noting fast turnaround times, clear communication, fair pricing, and thorough site cleanup. One four-star review mentions minor unexpected issues with specific project details, though the overall feedback remains positive regarding professionalism and work quality.
Google rating: 5.0 out of 5 from 43 reviews (98% five-star).
Reviews on this page: 43 Google reviews (39 with written comments, 5 with photos).
Owner responses: the business replied to 93% of reviews.
Most recent review: September 19, 2026.
Service: Paving Contractor serving Waco, Texas.
Data from Google, last updated October 28, 2026.
Score profile vs other paving contractors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
SLA Concrete WorksPaving Contractors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SLA Concrete Works: 97/100 on this factor. Category median: 87.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SLA Concrete Works: 94/100 on this factor. Category median: 80.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SLA Concrete Works: 95/100 on this factor. Category median: 87.A
95
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SLA Concrete Works: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SLA Concrete Works: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 81.–
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Bar = this company · dark tick = category median.
Star ratings
43 Google reviews we collected
5.0of 5
5 stars4298%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
100%praise
Praise99100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price1173%
Reasonable427%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2525%
Staff & attitude2121%
Would recommend2121%
Speed & response1616%
Price & value1010%
Communication44%
Honesty & trust22%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Had a pad poured for a fire pit and they did a amazing job!”
“He’s attentive, reasonably priced, and gets things done in a very timely manner.”
“Would recommend SLA Concrete Works to anyone with concrete needs.”
“They were super fast from the very beginning and got it poured in one day!”
“Great communication, quality workmanship, and a great price.”
“From start to finish, he was very attentive, professional, and easy to communicate with.”
“Highly recommend SLA Concrete Works for anyone looking for a reliable and skilled construction company”
People customers mention
Alexander5 reviews
Stephen4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired SLA Concrete Works for 1 kind of job. Pick one to see what they paid and said.
Erica10 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Had a pad poured for a fire pit and they did a amazing job!! Super fast and professionally done. Highly recommend
Great price
Emma2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience! They were super fast from the very beginning and got it poured in one day!
Amanda2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
SLA concrete did an amazing job! They were fast, they were on time, they did a great job, and they cleaned up when they were done. I will call them time and time again for any and all concrete needs and will refer them to my friends and family.
Reasonable price
Peter3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Would recommend SLA Concrete Works to anyone with concrete needs. They created a basketball half court in our backyard and we couldn’t be happier how it turned out. Stephen Alexander is a great contractor to work with. He’s attentive, reasonably priced, and gets things done in a very timely manner.
Reasonable price
Jim1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I am impressed with the amount of care SLA showed for a very small job, and the willingness of Steven and his crew to advise me. I will certainly keep SLA in mind for much larger jobs in the future. I am grateful for the good service and positive experience.
Jim Berger
Rudy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Stephen and his team did an amazing job on our new shop slab. Everything was a very smooth process from the Quote to the finished product. We will definitely be contacting them again for any future projects.
Had a pad poured for a fire pit and they did a amazing job!! Super fast and professionally done. Highly recommend
Price assessment: Great price
Response from the owner · a month ago
Thank you so much for sharing your wonderful experience! We're delighted to know you loved the job we did for your fire pit pad. Your recommendation means the world to us, and we're excited to serve you again in the future!
Emma Cate McNew2 reviewsiTotal number of Google reviews Emma has written across all businesses on Google Maps, not just this one.
Great experience! They were super fast from the very beginning and got it poured in one day!
Response from the owner · a month ago
We're so glad to know you had a great experience with us! It’s wonderful to hear that our quick service met your needs perfectly. Thanks a ton for sharing your thoughts! Your feedback always motivates our team to do even better.
Amanda Cunningham2 reviewsiTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
SLA concrete did an amazing job! They were fast, they were on time, they did a great job, and they cleaned up when they were done. I will call them time and time again for any and all concrete needs and will refer them to my friends and family.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thank you so much!
ernest uptmore3 reviewsiTotal number of Google reviews ernest has written across all businesses on Google Maps, not just this one.
Would recommend SLA Concrete Works to anyone with concrete needs. They created a basketball half court in our backyard and we couldn’t be happier how it turned out. Stephen Alexander is a great contractor to work with. He’s attentive, reasonably priced, and gets things done in a very timely manner.
Price assessment: Reasonable price
Response from the owner · 2 months ago
Thanks, Peter!
Jim Berger1 reviewiTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
I am impressed with the amount of care SLA showed for a very small job, and the willingness of Steven and his crew to advise me. I will certainly keep SLA in mind for much larger jobs in the future. I am grateful for the good service and positive experience.
Jim Berger
Response from the owner · 3 months ago
Thank you so much for sharing your wonderful experience with us, Jim! 😊 We're delighted that Steven and the team left such a positive impression with their dedication, no matter the job's size. We're excited at the thought of working with you again on larger projects in the future. Your kind words are truly motivating!
Rudy Rodriguez3 reviewsiTotal number of Google reviews Rudy has written across all businesses on Google Maps, not just this one.
Stephen and his team did an amazing job on our new shop slab. Everything was a very smooth process from the Quote to the finished product. We will definitely be contacting them again for any future projects.
Price assessment: Great price
Response from the owner · Edited 3 months ago
We truly appreciate your fantastic review! It's wonderful to hear that you were satisfied with the whole process and the results of your shop slab. Looking forward to collaborating with you on future projects!
Gary Wininger5 reviewsiTotal number of Google reviews Gary has written across all businesses on Google Maps, not just this one.
I am really happy with the finished product this concrete crew laid down! They were here early, laid out forms, rebar and poured the concrete before noon. Professional finishing, form removal and site cleanup all completed the same day! Excellent job, 5 stars, I highly recommend this company for any concrete needs you may have! Excellent pricing - G. Wininger- client. Thank you Stephen.
Price assessment: Great price
Response from the owner · Edited 4 months ago
We're absolutely delighted to hear that you're pleased with our work! Your kind words about our efficiency and professionalism mean a lot to us. Thank you for recommending us; we look forward to taking on any future projects with the same commitment!
Shauna Ortiz1 reviewiTotal number of Google reviews Shauna has written across all businesses on Google Maps, not just this one.
SLA Concrete did an excellent job! Great communication, quality workmanship, and a great price. They completed the project on time and exceeded our expectations. Highly recommend them for any concrete project!
Price assessment: Great price
Services: Service not listed
Response from the owner · 4 months ago
Thank you so much for the review!
Brienna Hinman3 reviewsiTotal number of Google reviews Brienna has written across all businesses on Google Maps, not just this one.
My husband and I recently used SLA concrete for an addition to our front porch, add on sidewalk and 40x40 concrete slab for our future car port. Stephen was extremely helpful and thorough. He answered all questions and was very kind. His crew were timely and efficient and did a phenomenal job of cleaning up after themselves. It was a great price and if we ever need concrete for future projects we’ll be returning customers!
Price assessment: Great price
Response from the owner · 4 months ago
Hello Brienna, we're absolutely delighted to hear that you and your husband are so happy with our work! It means a lot to the crew could make your project a breeze. Thank you for considering us for future projects - we'd be thrilled to work together again!
