Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
Google reviewers rate Small Town Carpet Cleaning five stars based on 189 reviews, noting the owner replies to nearly seventy percent of feedback. Customers frequently praise the company for punctuality, transparent pricing, and effective cleaning of carpets, upholstery, and air ducts. Recurring themes include friendly communication and thorough results for pet stains and deep dirt. One criticism mentions that window cleaning quality was compromised when customers refused to remove screens as requested by the staff.
Data from Google, last updated November 6, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
189 Google reviews we collected
Phrases our text analysis found in 173 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So easy to work with and did a fantastic job cleaning my carpets!”
“Unfortunately I had a terrible experience.”
“Very professional family owned business and they did a great job.”
“Great company they did a fantastic job on my carpet and couch, I would recommend Small Town Home Services to anyone”
“I cannot recommend Small Town Carpet Cleaning enough!”
“They provide a high-quality and efficient service and have become a very important vendor to my Property Management company!”
“They did a great job and are very reasonably priced.”
“Cleaned my white couch wonderfully , nice guys and not too expensive”
“Great communication, great customer service and a job well done.”
“They are the only company with transparent, up front pricing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Small Town Carpet Cleaning for 4 kinds of job. Pick one to see what they paid and said.
So easy to work with and did a fantastic job cleaning my carpets! Really great company!
| Job | Reviews | Category typical |
|---|---|---|
| Carpet steam cleaning | 6 | $170–$371 |
| Upholstery cleaning | 2 | $189–$377 |
| Pet stain & odor removal | 2 | $153–$366 |
| Area rug cleaning | 2 | $176–$453 |
5.0 ★★★★★ 189 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
So easy to work with and did a fantastic job cleaning my carpets! Really great company!
Chase did a great job flushing my gutters. Great service and good people
Excellent service. I highly recommend Small Town Home Services. They did a great job cleaning my carpet. I will definitely use them again. I always like using local vendors. Happy in Nolensville.
Quintin and Dave are the best. They provide a high-quality and efficient service and have become a very important vendor to my Property Management company!
They have cleaned my air ducts, carpets and couches for me and did an excellent job.
They were extremely friendly and efficient. They were able to get my client’s furniture and area rugs looking much better and ready for our listing.
Wonderful service! He came on time and got to work immediately. I am very happy with the results.
Great company they did a fantastic job on my carpet and couch, I would recommend Small Town Home Services to anyone
More than pleased. Every dirty crevice was cleaned to look and smell like a new home. Prompt, friendly, cost effective. I highly recommend.
Great company 👍💪
Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts
