Experts Reviews · Company report
SmartStyle logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%68+16.5Value 14%97+13.7Replies to reviews 7%71+5Craft & service penalty88−1.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

SmartStyle

Greeneville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 718 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SmartStyle is better than 78% of hair salons.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SmartStyle is better than 68% of hair salons.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SmartStyle is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SmartStyle is better than 97% of hair salons.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SmartStyle is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SmartStyle is better than 71% of hair salons.B
71

Reviews for your job

Customers hired SmartStyle for 8 kinds of job.

SmartStyle for eyebrow trimming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.$1–20
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Eyebrow trimming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2

All 30 Google reviews tagged “Eyebrow trimming”

LindaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I got my eyebrows waxed and my daughter got her hair cut and the person that cut her hair ask my daughter every so often if she was okay with the way it was turning out because it was her first haircut she picked out and was so nice to her I would recommend that woman she was great with my kid and so very kind to…

Paid $1–20Eyebrow trimmingKids' cutsEyebrow waxing
Jerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My experience was great

Paid $20–40Eyebrow trimmingKids' cuts
NicholeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shes the best!

Eyebrow trimmingScissor cut
nunya1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love my new brows. I have found my new go to.

Paid $1–20Eyebrow trimming
BrittneyLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jewel did amazing

Paid $1–20Eyebrow trimmingHaircut
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jewel was amazing. She took her time with our daughter and made sure she felt beautiful. I will be coming him from now on.

Paid $120–140Eyebrow trimmingShampoo & conditioningLong haircut
L10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great haircut, quick professional service.

Eyebrow trimmingHaircut
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great haircut Will be back!!

Paid $1–20Eyebrow trimmingFade cut
AmyLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jewel is amazing.

Paid $20–40Eyebrow trimmingHaircutHairstyling
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Technician was great. Jewel did an eyebrow waxing for me & shaped them up. I loved that she explained exactly what she was doing before she did it. It was a real plus that it was just a little uncomfortable. My experience was that eyebrow waxing usually hurts.

Paid $1–20Eyebrow trimming
Carla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel is amazing! Thanks for the suggestions & care which promote the healthiness of my hair!

Paid $20–40Eyebrow trimmingShampoo & conditioning
Kristal6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sarah is amazing! Love my haircut. Will definitely be back. 😀

Eyebrow trimmingHairstyling
Danielle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewels is wonderful to work with! She cut my naturally curly hair perfectly. I highly recommend her for your cut and wax needs. The head massage was wonderful as well. True pampering experience. Thank you Jewels!!!!

Paid $20–40HairstylingEyebrow trimmingShampoo & conditioning
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So kind and kid friendly! It was amazing service!

Paid $1–20Eyebrow trimming
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great service and great people loved the experience!

Paid $1–20HairstylingEyebrow trimmingShampoo & conditioning
Bethanne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★

First let me start by saying I am not one of those people who generally writes reviews. BUT I had such an amazing experience at this salon, I felt it DESERVING public praise. I had an appointment at 9:00 a.m. for a root touch up and haircut. There was a huge accident on the way to the salon. What would generally…

Paid $40–60HairstylingHair coloringEyebrow trimming
KeithEdited 5 months ago★★★★★

Rating only, no written review.

Paid $20–40Eyebrow trimmingHaircut
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $20–40Eyebrow trimmingEar hair removalHaircut
Charity8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $1–20Eyebrow trimming
SherryLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $20–40Eyebrow trimmingHaircut
Kristen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Eyebrow trimmingEyebrow shapingHair shape up
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Eyebrow trimming
Holli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Hair coloringEyebrow trimming
Andreaa year ago★★★★★

Rating only, no written review.

Paid $40–60HairstylingHair coloringEyebrow trimming
Ak8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HairstylingHair coloringEyebrow trimming
Michele1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $40–60HairstylingEyebrow trimming
brandie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40HairstylingEyebrow trimming
Destinee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $40–60HairstylingEyebrow trimming
Soleil2 years ago★★★★★

Rating only, no written review.

Paid $1–20Eyebrow trimming
SharonLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Paid $1–20Eyebrow trimming

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling151$27–$66
Shampoo & conditioning142$35–$136
Haircut117$27–$53
Hair coloring73$101–$214
Scissor cut44—
Long haircut37$25–$35
Custom cut32—
Kids' cuts31$17–$35

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