How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%68+16.5Value 14%97+13.7Replies to reviews 7%71+5Craft & service penalty88−1.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORESmartStyle
Greeneville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 718 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired SmartStyle for 8 kinds of job.
SmartStyle for long haircut
Clear ✕All 37 Google reviews tagged “Long haircut” · showing 20
AWESOME JOB !!! LOVE MY HAIR SARAH THANK you 😊 I will see you on 11-6-2026
Sarah always does such a great job with my hair. It's so hard to find someone who does well consistently with naturally curly hair! She does what high end salons do at a fraction of the cost!
I booked online with Sarah, and she was awesome! She gave me the exact cut I wanted, and even made suggestions on how to improve on it. I definitely plan to continue going here for my next haircut!
They go out if way to make sure you are satisfied with your service and give you 7 days if you need a change up.
The staff working today, Sarah did an amazing job! I absolutely love my hair!
Got the hair cut i wanted left happy!
The lady (Jewel) who cut my hair was vry nice and polite to me. I was helped immediately. I am very happy with the results and will be back again.
Jewel was amazing. She took her time with our daughter and made sure she felt beautiful. I will be coming him from now on.
Jewel was amazing! She did exactly what I wanted! Shes knowledgeable and very helpful in explaining what she's doing. I will definitely be returning to her!
Don't expect much if you're a walk in. I'm sure if you make an appointment or they know you, you'll get great service. But as a walk in, I had high expectations because of what everyone says. It's still a quick Walmart haircut when you're a walk in, no matter what you ask for. So good for everyone who gets great…
Jewel was so kind and she helped me with so much. She is very smart and knows a lot about her work. Can’t wait to go to her again.
Jewel was amazing!!!!
Jewel took the time to listen & let me see if my cut was the way I wanted it. Kudos to her for being so incredibly gentle on my tender head. Hats off to you, Jewel & thank you for an awesome experience!
Jewel did a great job! She listened carefully to what I wanted.
Sarah Hill was the stylist my daughter had as a walk in. She was amazing, did a great job with the cut, super friendly and funny. She was super busy as they were down 2 employees but nonetheless she handled all of the things!
Jewel is amazing. I went from long red home dyed hair to medium/short hair and a stunning chocolate color. She spent time with me consulting and ensuring we both knew what I wanted. She hit it right on! After the shampoo and AMAZING head massage she followed with lots of point cutting gave me the texture I wanted…
Great!!!!!
My hair is shorter than it was suppose to be but. Over all I love it the hair dresser was so sweet
I went in because it was the only place that was open late enough. Jewel quickly turned me into a repeat customer. She was so kind, educated, helpful, and very passionate about what she does. She is one of a kind. I HIGHLY suggest you stop in to see her!
The lady who did my hair was below average. Needs to learn to shampoo and wash the scalp. I have long hair. She was pulling, tugging, and tearing my hair, rather than using a pick to get to the tangled areas. I said "ouch" a couple of times and she let up but then the tugging would happen again on and off.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 151 | $27–$66 |
| Shampoo & conditioning | 142 | $35–$136 |
| Haircut | 117 | $27–$53 |
| Hair coloring | 73 | $101–$214 |
| Scissor cut | 44 | — |
| Long haircut | 37 | $25–$35 |
| Custom cut | 32 | — |
| Kids' cuts | 31 | $17–$35 |
