Experts Reviews · Company report
SmartStyle logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%68+16.5Value 14%97+13.7Replies to reviews 7%71+5Craft & service penalty88−1.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE

SmartStyle

Greeneville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 718 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SmartStyle is better than 78% of hair salons.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SmartStyle is better than 68% of hair salons.B
68
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.SmartStyle is better than 88% of hair salons.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.SmartStyle is better than 97% of hair salons.A
97
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SmartStyle is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.SmartStyle is better than 71% of hair salons.B
71

Reviews for your job

Customers hired SmartStyle for 8 kinds of job.

SmartStyle for scissor cut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$20–40
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Scissor cut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 1

All 44 Google reviews tagged “Scissor cut” · showing 40

Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I came in today and Sarah was my stylist. I walked out feeling like a million bucks! Had cut, color, boliage, and eyebrow waxing. She was fantastic! Ill definitely be back! Edit to add for customers as I saw a negative review about this specific thing... PEOPLE! There are multiple signs that indicate if the…

Scissor cutEyebrow waxingHair highlighting
Tasha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

I brought inspiration picture, hair barely favors the picture. I have several spaces she didn't shape or cut correctly. I paid extra to have hair styled like inspo picture her idea was blow drying a Bob hairstyle with regular hairbrush. Zero out of 10 I WOULD NOT RECOMMEND. BEFORE YOU MAKE SAME MISTAKE I DID…

Paid $40–60Scissor cutHaircutHairstyling
Barbara8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I feel like a new person. Thank you so much, Jewel 😁 As always you worked your magic on my short haircut 💇

Paid $20–40Custom cutScissor cutHaircut
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★

Did a great job !!

Paid $20–40Scissor cut
NicholeLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Shes the best!

Eyebrow trimmingScissor cut
Brionna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did an amazing job and was super sweet!

Shampoo & conditioningScissor cut
Dessie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Sara did a great job on my hair.

Paid $20–40Scissor cutHaircut
Tabitha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Sara was amazing

Paid $100–120Scissor cutHair coloring
MJ*338 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jewel is always fabulous, always makes me feel important , and makes my hair beautiful 💝

Paid $1–20Scissor cut
WendyLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

I got a great shampoo and cut. A+

Paid $20–40Shampoo & conditioningScissor cutBang trim
Tyann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jewel is the best I absolutely LOVE the cut and color!! Soooo beautiful thank you girl

Shampoo & conditioningBlowoutsScissor cut
Rain8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jewel is always the sweetest! She always does an excellent job on my hair! I cannot recommend her enough!!

Scissor cut
JudiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Jewel is an awesome hairdresser.

Paid $20–40Scissor cutHairstyling
Jessica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Jewel was amazing. She took her time with our daughter and made sure she felt beautiful. I will be coming him from now on.

Paid $120–140Eyebrow trimmingShampoo & conditioningLong haircut
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

She was so helpful n made sure what I wanted. I will be going back to her again

Paid $1–20Scissor cut
SheinaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My sons haircut looks amazing. He absolutely loves his new look thanks to Jewel. She is an amazing hair stylist and very professional.

Paid $20–40Shampoo & conditioningScissor cut
Eva8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Monday 15th, I was scheduled with Sara and ended up with someone else. The young lady tried her best but not what I wanted. I came home and cut on it myself.

Paid $1–20Scissor cutHaircut
Janice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very efficient

Paid $1–20Custom cutScissor cutHairstyling
Lana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My hair hasnt looked this great in years!!

Shampoo & conditioningScissor cut
Desarae4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

She did a very good job layering my hair and getting all the dead ends out! Definitely recommend!

Paid $20–40Shampoo & conditioningScissor cut
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel is amazing. I went from long red home dyed hair to medium/short hair and a stunning chocolate color. She spent time with me consulting and ensuring we both knew what I wanted. She hit it right on! After the shampoo and AMAZING head massage she followed with lots of point cutting gave me the texture I wanted…

Paid $80–100Shampoo & conditioningLong haircutBlowouts
JillLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Went in to get my hair cut. Told them how I was displeased with the stylist I'd seen at a different salon. The stylist looked at the reference picture I showed her and listened as I explained what it was I wanted and pointed out that there were slight differences between what I'd explained and what I'd shown.…

Paid $1–20Scissor cutHaircut
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great!!!!!

Paid $80–100Long haircutScissor cutHaircut
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sara was amazing and did a great job on my hair

Paid $20–40Shampoo & conditioningScissor cut
Hallie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel and Sarah are amazing! Super sweet, fun, and amazing artists! Thanks sm for the amazing new hair <33

HairstylingScissor cut
KattherenaaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel is such a sweet and does great with hair ♥️

Kids' cutsScissor cutHaircut
Keyesshia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel did a wonderful job on my daughters hair. She has curly hair and not many people can cut and it look right. So Thank You Jewel. We will see you soon when time for me to get my curls cut. ✂️

Paid $40–60HairstylingShampoo & conditioningLong haircut
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love the cut and I had great service. Jewel is wonderful!

Paid $20–40HairstylingScissor cutBlowdry
ZannaLocal Guide · 73 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jewel P. Is absolutely the best that's ever cut hair in that Salon. My very curly hair is a challenge for any hair cutter, she aced it. Very well pleased 😀

Paid $1–20HairstylingCustom cutScissor cut
DesLocal Guide · 56 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

slayed the house down

Scissor cut
Kaci4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Mia was super friendly and helped me get a lighter haircut. ❤️

Paid $1–20Scissor cut
Penny2 weeks ago★★★★★

Rating only, no written review.

Paid $20–40Shampoo & conditioningScissor cut
miranda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $160–180Scissor cutHair coloring
EleishaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Shampoo & conditioningScissor cut
JanEdited 8 months ago★★★★★

Rating only, no written review.

Paid $20–40Long haircutScissor cut
Barb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Custom cutScissor cutHairstyling
J8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $20–40Shampoo & conditioningScissor cutBang trim
Kathryna year ago★★★★★

Rating only, no written review.

Shampoo & conditioningScissor cutFacial hair removal
Hunter1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1–20Leg hair removalLong haircutCustom cut
Miranda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $20–40Shampoo & conditioningLong haircutScissor cut

Show more scissor cut reviews (4 more) →

Price

$30-50% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Hairstyling151$27–$66
Shampoo & conditioning142$35–$136
Haircut117$27–$53
Hair coloring73$101–$214
Scissor cut44—
Long haircut37$25–$35
Custom cut32—
Kids' cuts31$17–$35

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