How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%68+16.5Value 14%97+13.7Replies to reviews 7%71+5Craft & service penalty88−1.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORESmartStyle
Greeneville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 718 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired SmartStyle for 8 kinds of job.
SmartStyle for shampoo & conditioning
Clear ✕All 142 Google reviews tagged “Shampoo & conditioning” · showing 20
Very capable hairstylist. Guess what you try to tell her so you end up getting you’re really looking for.👍
Always great service & friendly stylist.Sarah is amaxing! Always happy with the cut/style.
At this visit, Sarah covered my grays, which were growing out of my dyed black hair (level 1). She mixed a few dyes together to achieve a level 2.5 -3. My color is fantastic! She also added the Olaplex treatment to keep my hair healthy. I got a wonderful blow dry. Very satisfied!
Sarah is great! I trust her fully with my curly hair! She's pleasant and very knowledgeable about hair care.
AWESOME JOB !!! LOVE MY HAIR SARAH THANK you 😊 I will see you on 11-6-2026
Everything was great
Jewel was very professional and stopped to make sure I was getting what I wanted
Jewel did an amazing job on my hair!! Been wanting this cut forever and after many visits to other salons..she is the only one who did it perfectly! Definitely give them a try.
Sarah always does such a great job with my hair. It's so hard to find someone who does well consistently with naturally curly hair! She does what high end salons do at a fraction of the cost!
Service was awesome really like my hair
Fantastic as always
excellent experience and the style and the body wave perm are perfect.Highly recommend no frizz no damage from perm wave solution love the low maintence has extremely me keep my hair clean she choose a style when I explained broken upper arm and clavical and collar bones with slight dislocation of arm bone from…
They go out if way to make sure you are satisfied with your service and give you 7 days if you need a change up.
Did an amazing job and was super sweet!
Has appt at 2pm and she was prepared for me. Very friendly! I will definitely go back!!!
Done exactly what I wanted with no problem at all. Will be there from now own. Very friendly and made me very comfortable
Jewel is THE BEST! Always love my hair!! And my eyebrows. I wouldn't go anywhere else.
The staff working today, Sarah did an amazing job! I absolutely love my hair!
Sarah did a great job for this out of towner in desperate need of color and a cut. She was the only one there today and had a full schedule. I think you need more stylists. She had to turn away several people while i was there because she couldn't accomodate walk ins by herself.
Jewel is awesome Shes patient when I am not sure of what style or color. She customizes styles to fit my liking and is great at what she does!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 151 | $27–$66 |
| Shampoo & conditioning | 142 | $35–$136 |
| Haircut | 117 | $27–$53 |
| Hair coloring | 73 | $101–$214 |
| Scissor cut | 44 | — |
| Long haircut | 37 | $25–$35 |
| Custom cut | 32 | — |
| Kids' cuts | 31 | $17–$35 |
