How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%68+16.5Value 14%97+13.7Replies to reviews 7%71+5Craft & service penalty88−1.2Experts Score= 77Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORESmartStyle
Greeneville, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.7★ from 718 Google reviews
Report card
Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired SmartStyle for 8 kinds of job.
SmartStyle for shampoo & conditioning
Clear ✕All 142 Google reviews tagged “Shampoo & conditioning” · showing 60
Very capable hairstylist. Guess what you try to tell her so you end up getting you’re really looking for.👍
Always great service & friendly stylist.Sarah is amaxing! Always happy with the cut/style.
At this visit, Sarah covered my grays, which were growing out of my dyed black hair (level 1). She mixed a few dyes together to achieve a level 2.5 -3. My color is fantastic! She also added the Olaplex treatment to keep my hair healthy. I got a wonderful blow dry. Very satisfied!
Sarah is great! I trust her fully with my curly hair! She's pleasant and very knowledgeable about hair care.
AWESOME JOB !!! LOVE MY HAIR SARAH THANK you 😊 I will see you on 11-6-2026
Everything was great
Jewel was very professional and stopped to make sure I was getting what I wanted
Jewel did an amazing job on my hair!! Been wanting this cut forever and after many visits to other salons..she is the only one who did it perfectly! Definitely give them a try.
Sarah always does such a great job with my hair. It's so hard to find someone who does well consistently with naturally curly hair! She does what high end salons do at a fraction of the cost!
Service was awesome really like my hair
Fantastic as always
excellent experience and the style and the body wave perm are perfect.Highly recommend no frizz no damage from perm wave solution love the low maintence has extremely me keep my hair clean she choose a style when I explained broken upper arm and clavical and collar bones with slight dislocation of arm bone from…
They go out if way to make sure you are satisfied with your service and give you 7 days if you need a change up.
Did an amazing job and was super sweet!
Has appt at 2pm and she was prepared for me. Very friendly! I will definitely go back!!!
Done exactly what I wanted with no problem at all. Will be there from now own. Very friendly and made me very comfortable
Jewel is THE BEST! Always love my hair!! And my eyebrows. I wouldn't go anywhere else.
The staff working today, Sarah did an amazing job! I absolutely love my hair!
Sarah did a great job for this out of towner in desperate need of color and a cut. She was the only one there today and had a full schedule. I think you need more stylists. She had to turn away several people while i was there because she couldn't accomodate walk ins by herself.
Jewel is awesome Shes patient when I am not sure of what style or color. She customizes styles to fit my liking and is great at what she does!!
Very friendly, loved how she took her time washing and deep conditioned my hair and scalp. She listened to how I wanted my hair cut and did an outstanding job! I am definitely recommending to my friends!
Got the hair cut i wanted left happy!
Jewel did a great job on my hair. I was able to walk in after a long shift at work and get my hair washed and styled. She was very kind and listened to what I wanted!
I got a great shampoo and cut. A+
Jewel is the best I absolutely LOVE the cut and color!! Soooo beautiful thank you girl
Best experience ever , thanks Jewel!
ABSOLUTELY 100% GO TO JEWEL I ALWAYS HAVE AN AMAZING EXPERIENCE
I want to Thank Jewel cut my hair she did a good job
I was very happy with my visit and cut today.
Jewel is a great stylist...she listens to what your expectations are & makes it happen! She has my hair looking & feeling great...I highly recommend her for color and cut
Jewel was amazing. She took her time with our daughter and made sure she felt beautiful. I will be coming him from now on.
Great service.
I have never met Sarah I did a walk-in she was the manager at Walmart over the hair salon I told her how now that I'm in my 60s ???? my hair is drying out and I have naturally curly hair she cut my hair stalled for My curls float and told me what products I needed since my body is changing and needing more nutrients…
The ladies at Smart style are the best. Appt. On time. I have a great hair style. They are all very experienced. They are the best in town. Thank you.
Jewel is a rare find. She's efficient, caring and a great conversationalist! It's been a long time since I came to smart style since the last employees were not as great. She explained the cut and how she was doing it. She is a true asset to your salon. Please don't ever let her go.
Jewel was amazing! She did exactly what I wanted! Shes knowledgeable and very helpful in explaining what she's doing. I will definitely be returning to her!
My sons haircut looks amazing. He absolutely loves his new look thanks to Jewel. She is an amazing hair stylist and very professional.
Jewel does great work! I love going and seeing her!
I went to go get my hair cut yesterday and I had my baby I had a great experience with having my hair washed but having my hair cut done it was uneven and I even got my under head touched up
I absolutely love coming here to get my hair done! The girls are fantastic, Jewel and Sarah really make it an amazing place to get your hair done! Jewel absolutely killed it with my hair again!! I absolutely love my hair, the color and the style that she did! I highly recommend booking with either one of these…
Sarah was very informative and friendly. Good haircut to boot.
Jewel is awesome! So sweet and does an amazing job. I appreciate her having a kid friendly waiting area and working us in last minute.
Sarah was my stylist and she did an amazing job. 100% recommend love how my inverted bob turned out. 11/15 Jewel was my stylist and she did an amazing job very patient and friendly. 100% recommend she explained about different cuts we could do to make my hair lay better and gave some good tips and tricks on my hair care.
Best wash and dry I have every had.
Don't expect much if you're a walk in. I'm sure if you make an appointment or they know you, you'll get great service. But as a walk in, I had high expectations because of what everyone says. It's still a quick Walmart haircut when you're a walk in, no matter what you ask for. So good for everyone who gets great…
I totally forgot the stylist's name but she did an amazing job. Just a little side note: I over heard upper management instructing the ladies to take everything down stuff like colorful decorantions, pictures of their families and loved ones just anything personal around their work station and if that happens I…
Jewel was so kind and she helped me with so much. She is very smart and knows a lot about her work. Can’t wait to go to her again.
Jewel was the best stylist and so helpful! I highly recommend her
Jewel was wonderful. She took her time and listened to understand what I wanted. She took her time and made sure I was happy with my cut. She did an amazing job. I love my new hairstyle. Thank you Jewel!!
Sarah took great care of my care. She went through everything I can do before my next cut to keep my hair healthy. I appreciate that’s and didn’t make me feel like a number to rush through
Kirsten did a great job cutting my hair. I love it.
I had a wonderful experience and will definitely go back.
It was very nice and the lady who did it was great can't wait to come back I love it and she was so sweet
My hair hasnt looked this great in years!!
Friendly, Efficient, I'm very pleased with result
She did a very good job layering my hair and getting all the dead ends out! Definitely recommend!
Friendly, efficient, priced reasonably
Jewel is the greatest. I've been through a lot of stylists and usually just settle. But she really did what I asked and netter
Jewel is amazing. I went from long red home dyed hair to medium/short hair and a stunning chocolate color. She spent time with me consulting and ensuring we both knew what I wanted. She hit it right on! After the shampoo and AMAZING head massage she followed with lots of point cutting gave me the texture I wanted…
Sara always does a great job on my hair, and is always fun to chat with!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Hairstyling | 151 | $27–$66 |
| Shampoo & conditioning | 142 | $35–$136 |
| Haircut | 117 | $27–$53 |
| Hair coloring | 73 | $101–$214 |
| Scissor cut | 44 | — |
| Long haircut | 37 | $25–$35 |
| Custom cut | 32 | — |
| Kids' cuts | 31 | $17–$35 |
